Thank you for the feedback, Beth. Sounds like the shuttle service was an issue during your stay and for that we are truly sorry. We know you have choices when traveling and we appreciate that you stayed with us. Hoping that if your travels bring you back to South San Francisco that you will give us another chance.

Thank you so much for the kind words and positive feedback and score. We appreciate it and we appreciate you. Looking forward to your next visit the next time your travels bring you back to the beautiful Bay Area.

Thank you kindly for your honest feedback. I will gratefully share your feedback with our team as part of our goal of continuous improvement.Yours in hospitality,Gerry Fuentes

Nothing makes us happier that a 5 out of 5!! Thank you! We appreciate the feedback and we appreciate you. I will share your feedback with the leadership team as part of our goal of continuous improvement.Yours in Hospitality,Gerry FuentesGeneral Manager

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We would love to see you again, should your travels bring you back to our area.

Thank you for choosing the Doubletree by Hilton. We appreciate your valuable comments and look forward to serving you again soon.

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

Thank you for staying with us at the Doubletree by Hilton. If you haven't received your deposit back, please contact your bank directly. we hope to see you again next time.

Thank you for staying with us at the Doubletree by Hilton. We are glad that you enjoyed your stay with us, we hope to see you again next time.

We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas. We would love to see you again, should your travels bring you back to our area.

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We would love to see you again, should your travels bring you back to our area.

Thank you for staying with us at the Doubletree by Hilton. We are glad that you enjoyed your stay with us, we hope to see you again next time.

Thank you for staying with us at the Doubletree by Hilton. We are glad that you enjoyed your stay with us, we hope to see you again next time.

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

I'm glad to hear you enjoyed your stay with us. We can't wait to see you on your next adventure.

I'm glad to hear you enjoyed your stay with us. We can't wait to see you on your next adventure.

It pleases us to know you had a good time while visiting our hotel, thank you very much for taking the time to share your review. It means a lot to us when a guest enjoys their experience with us. We would love to see you again, should your travels bring you back to our area.

Thank you for choosing Doubletree by Hilton We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.

Dear Nury, Thank you for staying with us. Esperamos verla en su próximo viaje. Cordialmente, Mariana L.

Hola marcelino, Gracias por su preferencia. Esperamos que nos visiten otra vez en un futuro cercano. Cordialmente, Mariana

Dear Ana, Thank you for staying with us. We hope to see you again in the near future. Cordially, Mariana L.

Gracias Vanesa por sus comentarios positivos. Esperamos que regrese en un futuro cercano. Cordialmente, Mariana L.

Hola fabiola, Gracias por quedarse con nosotros. Esperamos que nos visite pronto, otra vez. Cordialmente, Mariana L.

Thank you for Staying with us, Antonio. We hope to see you in the near future. Cordially, Mariana L.

Hola bernardo barragan, Gracias por escoger quedarse con nosotros en el hotel Double Tree South San Francisco. Pedimos disculpas por la confusión que hubo cuando llegó al hotel. La razón es que en nuestro sistema, el apellido aparece como Regla (no Barragan). En cuanto al depósito, la politica del hotel, es la cantidad indicada, por noche. Agradezco su comprensión. Excelente día! Mariana

Hello, Thank you for staying with us. We hope to see you in the near future. Cordially, Mariana & Mr. C

Hola, Gracias por elegir hospedarse con nosotros. Agradecemos sus comentarios positivos y esperamos verlos en un futuro no muy lejano. Cordialmente, Mariana & Mr. C

Thank you for staying with us and we looking forward to your next visit.

Dear Jessica, Thank you for staying with us. Is there something we could've done to make your stay more enjoyable? Cordially, Mariana L.

Dear Cecilia, Gracias por sus comentarios sobre su estadia con nosotros. Nos ayudan a mejorar nuestro servcio. Gracias por elegir hospedarse con nosotros. Cordialmente, Mariana L.

Gracias por elegir hospedarse con nosotros. Siento mucho que haya tenido dificultad con los conectadores. Espero que nos visiten en un futuro cercano. Cordialmente, Mariana Landeros Gerente de Operaciones

Thank you and we look forward for your next visit.

Hola, Gracias por haberse quedado en nuestro hotel. Esperamos que regresen pronto. El restaurant se abrirá en algunas semanas. Cordialmente, Mariana L.

Thank you Alfred for the good score and feedback. We really appreciate it. Thank you for choosing to stay with us on your last at and we look forward your next visit when your travels bring you back the Bay. Area.

Thank you Grahame for the kind words and great score. We really appreciate it and we really appreciate you. We look forward to your next stay.

Thank you Jim for the kind words and great score. We are happy that you enjoyed your stay and we look forward to your next visit.

Thank you for the score Sean. We appreciate it and we appreciate you staying at our beautiful property. We look forward to your next visit.

Thank you Marjolaine, we appreciate the feedback and the great score. Most of all we appreciate you for choosing to stay with us.

Thank you Jiaxuan for the great score. We appreciate it and we appreciate you. Looking forward to your next visit.

Hello Michelle, THANK YOU for your honest feedback. It seems we fell short of your expectations and for that we are truly sorry. We will review your comments about the Check In associate and make our Front Office Manager aware of your feedback.We hope that if your travels bring you back to South San Francisco you will give us another opportunity to show you the service and guest experience we are best known for.

Thank you Juan for the great score! We appreciate your business and look forward your next visit.

Thank You Thomas for the great score!! We appreciate it and we appreciate your business. Looking forward to seeing you again soon.

Hello Georg and thank you for the feedback. We are truly sorry that we did not meet your expectations. We will take your feedback into consideration as we continue to work towards improving or guest experience.