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Opiniones de Grand Hyatt at SFO

4 out of 5
Grand Hyatt at SFO
55 S McDonnell Rd, San Francisco, CA

Opiniones

9.8

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 1158 de 1313 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 103 de 1313 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 1313 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 1313 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 1313 opiniones" "

10/10

Limpieza

9.8/10

Servicio y personal

9.6/10

Servicios

9.8/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

SERGIO ALBERTO FEREZ

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente servicio e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura, el 1 abr. 2024
Dear Sergio Alberto Ferez,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that you had a great experience while staying with us. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Excelente

Liliana

Se hospedó 1 noche en enero de 2024
Respuesta de Jamison, el 24 ene. 2024
Hello Liliana, Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Grand Hyatt at SFO! Best regards,Jamison

10/10 Excelente

Juan Nicolas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vista excelente
Increíble hotel para plane spotters o amantes de la AVIACION. El amanecer inigualable
Se hospedó 1 noche en enero de 2024
Respuesta de Melinda, el 4 ene. 2024
Dear Juan Nicolas,Thank you for taking the time to review our property. Your pictures are beautiful! We hope to welcome you back soon!Warm regards,Melinda

10/10 Excelente

Jordi

Simply great
Se hospedó 1 noche en diciembre de 2023
Respuesta de Candace, el 31 dic. 2023
Dear Jordi,Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Grand Hyatt SFO!Warm regards,Candace

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jamison, el 29 dic. 2023
Hello Fernando!Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Grand Hyatt at SFO! Best regards,Jamison

8/10 Bueno

Adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente opción para poder tomar tu vuelo
Se hospedó 1 noche en octubre de 2023
Respuesta de Laura, el 29 oct. 2023
Dear Adrian,Thank you so much for your patronage and for the 5-star rating. I am so happy to hear that you enjoyed your stay, and that our location was perfect for your travel needs. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excelente

Omar Eligio

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Súper recomendable
Excelente hotel, por su calidad en todos los sentidos y sobre todo lo práctico de su ubicación
Se hospedó 1 noche en octubre de 2023
Respuesta de Jamison, el 11 oct. 2023
Hello Omar Eligio, Thank you for taking the time to review your recent stay at our hotel. We are happy to hear that our hotel met your expectations and are thrilled to hear that our hotel's location stood out to you the most and impacted your stay positively. We hope to welcome you again at Grand Hyatt at SFO in the future!Best regards,Jamison

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Checkin super rapido y amable. el desayuno muy bueno y abundante La habitacion muy comoda , limpia y silenciosa
Se hospedó 1 noche en septiembre de 2023
Respuesta de Laura, el 12 sept. 2023
Greetings!Thank you so much for taking the time to review our property. I am happy to hear that you enjoyed your stay, had a fast check-in, and were pleased with the breakfast offerings. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Excelente

MARIA ILEANA

Se hospedó 1 noche en julio de 2023
Respuesta de Melinda, el 4 ago. 2023
Dear Maria,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,

10/10 Excelente

Hugo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
5 stars !! Excellent
Se hospedó 1 noche en julio de 2023
Respuesta de Tonya, el 10 jul. 2023
Hello Hugo,Thank you for the five stars! We are thrilled you had an excellent experience. Your feedback is appreciated as it helps us continue to provide great service. Come back and visit us the next time you are passing through SFO.Warm regards,Tonya

10/10 Excelente

Miguel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Precioso hotel , q tiebe acceso atravez del tren del aeropuerto o sea sajes del aeropuerto y subes al nivel 4 y de ahí tomas el tren del aeropuerto y te bajas a la entrada del hotel ( fabuloso ) no necesitas taxis de traslado y en 10 minutos ya estás en el hotel y viceversa
Se hospedó 1 noche en junio de 2023
Respuesta de Donna, el 9 jun. 2023
Greetings Miguel, Thank you for staying with us! We appreciate your feedback. We are happy we impressed you with our service, well-appointed rooms, cleanliness, amenities, and location. We strive to make each stay as pleasant and comfortable as possible. The airport train does make it very easy and convenient to get to the hotel. We do look forward to your next visit with us very soon. Cheers!!Kind Regards, Donna

10/10 Excelente

ROBERTO

Se hospedó 1 noche en mayo de 2023
Respuesta de Reservations Team, el 8 may. 2023
Thank you for being our guest and ranking us a 10 out of 10! We appreciate the feedback from your stay. We hope if your travels bring you back to SF you will once again think of us at Grand Hyatt at SFO!

8/10 Bueno

JOHNY, Santiago de los Caballero

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicacion muy adecuada con relacion al aeropuerto y excelente facilidades para transportarse desde y hacia el Hotel.
Se hospedó 1 noche en mayo de 2023
Respuesta de Jon, el 4 may. 2023
Good Day JOHNY, Thank you for taking the time to review your past stay with us at the Grand Hyatt at SFO. It was great to see the 4 out of 5 rating and we met your expectations. We appreciate you choosing to stay with us and hope to welcome you back again soon.I hope you have a great day!Cheers,

10/10 Excelente

Iris

Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Pat

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We will use the Grand Hyatt at SFO from now on for their Park N Fly option. Connected to the terminals by a train makes it so easy to stay the night before travel, leave the car and take the train to our airline. What a great way to begin a trip!
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 28 abr. 2024
Dear Pat,Thank you for taking the time to share your experience. We are happy to hear that your stay with us was enjoyable and that our location was perfect for your travel needs. We hope to have the pleasure of welcoming you back in the near future. Best regards,

10/10 Excelente

Julian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 29 abr. 2024
Dear Julian,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back in the near future. Best regards,

10/10 Excelente

Alessandra, MUZZANO

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful hotel and conveniently linked to terminals through air train. Modern and comfortable, excellent!
Se hospedó 1 noche en abril de 2024
Respuesta de Janet, el 26 abr. 2024
Dear Alessandra,Thank you for taking time to share feedback on your recent stay at our Grand Hyatt at SFO. We are very happy to hear you thought the hotel was beautiful and you liked how conveniently linked through air train we were to the terminals. We are delighted that you liked the modern decor and comfort of our hotel. We hope the next time your travels bring you to our area we will have the pleasure of welcoming you back.Warm regards,

10/10 Excelente

Sarah

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was marvelous! Staff were so helpful!
Se hospedó 1 noche en abril de 2024
Respuesta de Ana, el 25 abr. 2024
Dear Sarah,We appreciate your wonderful feedback. It was a pleasure to host you during your stay in San Francisco. We are delighted to hear that you enjoyed our hotel and the service provided by our staff. We look forward to seeing you again!

10/10 Excelente

Kimber

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Ana, el 25 abr. 2024
Dear Kimber,We appreciate your excellent feedback and rating! It was a pleasure to have you as our guest during your stay in San Francisco. We hope to see you again soon!

10/10 Excelente

kristine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the most surprising part of my anniversary trip with my husband. We decided to stay over since our flight was so early in the morning. The hotel was 5 stars in terms of service, food, cleanliness, and comfort. I can't wait to stay over again for our next trip!
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 24 abr. 2024
Dear Kristine, Thank you so much for your patronage and for the 5-star rating. We are so happy to hear that you were comfortable during your stay with us. We hope you had a very happy anniversary, and we wish you many more! We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Excelente

Grace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful hotel. Nice and efficient staff! Always trying to make the customer feel appreciated. Excellent crew!
Se hospedó 1 noche en abril de 2024
Respuesta de Krista, el 23 abr. 2024
Hello Grace, We want to thank you for your kind words and 5 out of 5 rating of your stay with us at the Grand Hyatt at SFO. We are so pleased to hear that you enjoyed your stay, and that you received excellent service from our hotel staff. We hope we have the opportunity to serve you again soon!Warm Regards, Krista

10/10 Excelente

Hong, Cornelius

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very serenity, clean, and convenient place to rest after a long flight. Practically just walked from plane to room and to another plane the next day.
Se hospedó 1 noche en abril de 2024
Respuesta de Krista, el 23 abr. 2024
Hello Hong, Thank you kindly for your lovely 5 out of 5 rating and review. We are thrilled to hear that our property was able to provide you a comfortable rest during your travels. We love that our location was a convenient stay, and we hope to have you back as our guest again while visiting SFO. Kind Regards, Krista

10/10 Excelente

jian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I arrived SFO late and I was very tired. I was glad I booked Grand Hyatt so I could just took the air train to get to the hotel and rest. The hotel room is clean and quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 21 abr. 2024
Dear Jian, Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that our location was perfect for your travel needs, and that you were able to get some rest before heading to your next destination. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excelente

Ricky

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 21 abr. 2024
Dear Ricky,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon.Best regards,

8/10 Bueno

Tsuyoshi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 15 abr. 2024
Dear Tsuyoshi,Thank you so much for your patronage and for providing your rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 Excelente

cheryl, Honolulu

Le gustó: Servicios
Staff was excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Jamie, el 14 abr. 2024
Dear Cheryl,Thank you for your wonderful 5/5 rating of our Grand Hyatt at SFO! It was such a pleasure to hear that our teams service helped contribute to an enjoyable stay. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 Excelente

Olivia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Dacia, el 12 abr. 2024
Hi Olivia,We are so happy to learn that you enjoyed your stay with us. Thank you so much for your 5-star review. Please visit us again at Grand Hyatt SFO!Kind regards,

10/10 Excelente

Egon, Chatel St. Denis

Se hospedó 1 noche en abril de 2024
Respuesta de Dacia, el 1 may. 2024
Hello Egon,We are so happy to learn you had a great stay. Thank for taking time to rate our hotel. We would love to welcome you to Grand Hyatt at SFO again.Kind regards,

10/10 Excelente

Lin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
convenient location
Se hospedó 1 noche en abril de 2024
Respuesta de Ana, el 9 abr. 2024
Dear Lin,Thanks for sharing your feedback. We're happy to hear that our hotel's location was convenient for you. We hope to see you next time you visit San Francisco!

10/10 Excelente

Dustin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en abril de 2024
Respuesta de Krista, el 9 abr. 2024
Hi there Dustin, Thank you kindly for your wonderful 5 out of 5 rating of your stay with us here at the Grand Hyatt at SFO. We are glad to see that you enjoyed your stay with us and we hope to see you again soon!Warm Regards,Krista

10/10 Excelente

Suzanne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel in a very convenient location.
Se hospedó 1 noche en abril de 2024
Respuesta de Krista , el 9 abr. 2024
Hi Suzanne, We are so happy to hear that you enjoyed your stay with us here at the Grand Hyatt at SFO. We are pleased to hear that the location of our hotel was convenient for your needs and we hope to welcome you back as our guest again! Warm Regards, Krista

10/10 Excelente

Mario

Se hospedó 1 noche en abril de 2024
Respuesta de Dacia, el 1 may. 2024
Hi Mario,Thank you so much for your 5-star review. It is wonderful to learn that you had a great stay. We look forward to welcoming you back to Grand Hyatt at SFO.Kind regards,

4/10 Malo

Magdalene, Reno

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Nothing except close to airport
Se hospedó 1 noche en abril de 2024
Respuesta de Melinda, el 4 abr. 2024
Dear Magdalene,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back to Grand Hyatt at SFO for an improved stay that exceeds all expectations.Warm regards,Melinda

10/10 Excelente

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and room were excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ciara, el 4 abr. 2024
Dear Scott,Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed your stay with us, and the staff was accommodating as we strive to provide guest with the best customer service possible. We truly appreciate the time you have taken to leave your feedback; we hope to have the pleasure of welcoming you again in the near future. Please don't hesitate to contact us should you need any assistance. Kind Regards,Ciara

10/10 Excelente

TEHSIN

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel and very convenient
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Boris

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Betsy, el 2 abr. 2024
Dear Boris,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 Excelente

Patti

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quick and easy
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura, el 1 abr. 2024
Dear Patti,Thank you so much for the 5-star rating. We are happy to hear that your stay with us was enjoyable. We hope to see you again soon. Best regards,

10/10 Excelente

Kiyomi, Manteca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely the best place to stay the night before a flight out of SFO
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura, el 31 mar. 2024
Dear Kiyomi,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that our location was perfect for you travel needs. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excelente

James

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Rebecca, el 1 abr. 2024
Hello James,Thank you for your 5-star feedback and recent stay at Grand Hyatt at SFO. We hope to welcome you back again.Warm regards,Rebecca

8/10 Bueno

Brytni

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was great but SF is just dangerous in general.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lindsey, el 30 mar. 2024
Dear Brytni,Thank you for your feedback. We are happy to hear you enjoyed your stay overall! We appreciate your feedback! Would love to welcome you again!Best Wishes

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super clean, comfortable and convienent.
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura, el 27 mar. 2024
Dear Jennifer,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excelente

Jamie, Napa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Angela S., el 25 mar. 2024
Hello Jamie! Thank you for taking the time to rate your stay with us. We appreciate your five-star rating and you choosing our hotel, and we hope to welcome you back soon.Warmest regards, Angela

10/10 Excelente

Brittany

Lovely
Se hospedó 1 noche en marzo de 2024
Respuesta de Angela S., el 25 mar. 2024
Hello Brittany! We want to express our gratitude for taking the time to share your valuable feedback with us. We are thrilled you had a pleasant stay with us, and we appreciate your decision to choose our hotel. We hope to serve you again soon.Warmest regards, Angela

10/10 Excelente

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great!
Se hospedó 1 noche en marzo de 2024
Respuesta de Tieysha, el 24 mar. 2024
Hello Benjamin,Thank you for your 5 out of 5 rating and your review. We are so pleased to know that you had a great time here at our hotel. We look forward to seeing you again soon. Best Wishes,

10/10 Excelente

Gayle, Soquel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is our second time staying at this hotel. The staff are very welcoming. The hotel room is clean, quiet. It is big screen tv, wifi, Keurig coffee,electric kettle for tea. We ate at the hotel's restaurant which was a pleasant experience ; food delicious. This hotel is one of the stops on the train that goes to San Francisco airport.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ana, el 22 mar. 2024
Dear Gayle,We appreciate your feedback. Thank you for choosing to stay with us while in San Francisco. We are pleased to hear that you enjoyed our hotel's cleanliness, in-room amenities, and your dining experience. We hope to welcome you back the next time you visit San Francisco!

4/10 Malo

Miyu

Se hospedó 2 noches en marzo de 2024
Respuesta de Jamison, el 11 abr. 2024
Hello Miyu, Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. Please contact us via one of our social media platforms (e.g. X (formerly Twitter), Facebook, Instagram) so we can discuss this review with you further. We hope to welcome you back at Grand Hyatt at SFO for an improved stay that exceeds all expectations.Best regards, Jamison

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super convenient, especially if stuck at SFO for a long layover. Friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Tieysha, el 24 mar. 2024
Hello Lisa,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to hear that you found our hotel to be super convenient, and our staff to be very friendly. We look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Wishes,

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
The person checking us in last night was super nice. Room was big and clean. We just needed a few hours of sleep. Wish we could have had more time as the hotel is pretty nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jamie, el 20 mar. 2024
Dear Amy,Thank you for your wonderful review of our Grand Hyatt at SFO! It was such a delight to hear that you enjoyed your time with us, and that our team helped contribute to an enjoyable stay. We hope to welcome you back as our guest for another great stay in the future!Warm regards,Jamie

10/10 Excelente

SUNG JAE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
공항과 가까움
Se hospedó 1 noche en marzo de 2024
Respuesta de Jamie, el 18 mar. 2024
Dear Sung Jae,Thank you for your wonderful 5/5 rating for our Grand Hyatt at SFO! It was great to see that you had an enjoyable stay with us, and that you found our property convenient for your stay. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 Excelente

Ashley

Le gustó: Servicios
Awesome
Se hospedó 1 noche en marzo de 2024
Respuesta de Christi, el 15 mar. 2024
Hello Ashley, thank you for taking time to share feedback on your recent stay at Grand Hyatt at SFO. I am so glad that you enjoyed the stay. We look forward to welcoming you back soon. Best Regards, Christi