My stay was quite unpleasant for several reasons. First, the hotel had areas under construction, and we were never informed about it, which was very inconvenient. Additionally, the pool was in poor condition, with visible damage inside that gave it a bad appearance.
Regarding the included breakfast, we were supposed to have two free breakfasts, but we were charged for one because the breakfast I selected was not included. However, the waitress never informed us about this restriction. She simply handed us the menu without explaining that only certain options were covered. It wasn’t until after I had finished my meal that she told me I had to pay because my choice wasn’t part of the free options. When I asked why she hadn’t informed us earlier, she responded rudely, saying that the included breakfasts were marked with a hotel icon on the menu, but this wasn’t clear at all. It was her responsibility to notify us beforehand and clarify whether it was included in my reservation or not.
Overall, it was a very disappointing experience, especially due to the unprofessional service and rude attitude of the waitress. I will definitely think twice before coming back. Very poor experience.
