6/10
Management company notified me less than one week before trip that scaffolding was put up blocking view. They offered free cancellation but no partial refund or discount to compensate. Needless to say I could not have been more disappointed as I justified cost because of view. When talking to neighbors, scaffolding had been put up weeks before. We stayed in this flat as no other lodging with view was available on such short notice. It’s a lovely apartment but I was just stunned how rental company mismanaged the situation. I will return to San Sebastián but I will not stay at any of their properties in the future.
Cliente verificado
Se hospedó 6 noches en septiembre de 2024