Se sirven desayunos, comidas, cenas y cocina americana
Ver disponibilidad

Opiniones de Best Western Plus Santa Barbara

3.5 out of 5
Best Western Plus Santa Barbara
2220 Bath Street, Santa Barbara, CA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 532 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 302 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 106 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 1006 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gonzalo

Viaje familiar
Le gustó: Servicios
Excelente hotel
Se hospedó 1 noche en septiembre de 2023
Respuesta de Danica S, el 21 sept. 2023
Gonzalo,Thank you for your kind comments about our hotel!

8/10 Bueno

Francisco

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager, el 20 feb. 2023
Thank you Francisco for your recent stay with us at the Best Western Plus Santa Barbara.

8/10 Bueno

MARIA

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Excelente servicio y limpieza. Camas cómodas. Le falta renovación
Respuesta de Manager , el 6 ene. 2023
Gracias por sus amables comentarios. Nos alegra saber que disfrutó de nuestro hotel.

8/10 Bueno

Pedro Luis

Se hospedó 1 noche en diciembre de 2022
Respuesta de Manager, el 5 ene. 2023
Thank you Pedro for choosing the Best Western Plus Santa Barbara. We are thrilled to hear you enjoyed your stay with us.

10/10 Excelente

Fernando

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Habitacion muy comoda
Respuesta de Manager, el 26 dic. 2022
Estamos encantados de saber que disfrutó de su estancia con nosotros.

10/10 Excelente

Marcos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bonito y tranquilo hotel. Todo perfecto.
Se hospedó 3 noches en agosto de 2022
Respuesta de Manager , el 8 sept. 2022
Gracias por su reciente estancia con nosotros.

10/10 Excelente

Lorena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estuvimos muy Agusto
Se hospedó 1 noche en julio de 2022
Respuesta de Manager , el 28 jul. 2022
Nos complace saber que disfrutó de nuestro hotel.

10/10 Excelente

Luis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en junio de 2022
Respuesta de Roe, el 24 jun. 2022
Greetings, Luis! Thank you for having chosen to stay with us, and for taking the time to give our hotel that Thumb-Up! Hope to see you again during your next trip to Santa Barbara! Kind regards, Roe at Front Desk

6/10 Aceptable

Carlos Felipe

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2021
Respuesta de Teresa N.-- Front Desk Team, el 13 dic. 2021
Thank you for taking the time to write your response. We are sorry that your visit with us wasn't up to your standards, or ours. Please let us know what we can improve on so that your next visit with us will exceed your expectations.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pésimo servicio
Se hospedó 2 noches en mayo de 2021
Respuesta de Manager , el 12 may. 2021
Por favor acepte nuestras más sinceras disculpas por no cumplir con sus expectativas.

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Reynaldo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Nachu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo
El hotel es lindo y las habitaciones muy lindas y limpias!
Se hospedó 2 noches en agosto de 2019
Respuesta de Anthony, el 5 sept. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelentw ubicacion facil acceso a habitaciones cama súper confortable muy buen servicio
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Ximena

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2018
Respuesta de Anthony, el 5 sept. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Marcus

Le gustó: Limpieza
Great stay
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Lorraine

Le gustó: Servicio y personal
Se hospedó 4 noches en abril de 2024
Respuesta de Front Desk Team , el 26 abr. 2024
Lorraine, Thank you for taking the time to leave us a review. We are glad you enjoyed your stay. Please visit us again soon.

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was perfect for our short one night stay in Santa Barbara! Staff is great, parking was easy and close to our room, lovely neighborhood for walking and freeway close!
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team , el 26 abr. 2024
Lisa, thank you for taking the time to leave us a 5/5 review. Glad to hear you enjoyed your stay. Thank you for your kind words regarding our property. Shall your travels bring you back to our area, please visit us again.

8/10 Bueno

Beth

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel fit our needs perfectly for a one night stay. The room was clean and there was a cafe on the premises for breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team , el 26 abr. 2024
Good evening Beth, we thank you for your 4/5 review. Thank you for your kind words regarding our property and the Live Oak Cafe. Please visit us again soon.

10/10 Excelente

Thelbert

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was great!! Clean and beautifully maintained.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Team, el 17 abr. 2024
Good evening, we thank you for taking the time to leave us a 5/5 review. We appreciate your kind words regarding our clean property. Please visit us again soon.

10/10 Excelente

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was a cute little cafe on site, had an aviary too! Was about $50 more than we normally spend when in Santa Barbara. It’s literally across the street from the Pueblo clinic. And we got a free bottle of bubbly. Would definitely stay here again. The room was super clean!
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team, el 17 abr. 2024
Lori, thank you for taking the time to leave a 5/5 review. We appreciate your kind words regarding our clean rooms. Please visit us on your next visit to Santa Barbara.

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a lovely stay. The grounds are beautiful, and the area is very walkable. Low key, but does the job.
Se hospedó 4 noches en abril de 2024
Respuesta de Front Desk Team , el 17 abr. 2024
Good evening Angela, thank you for your 5/5 review. We are glad you enjoyed your stay with us. It was a pleasure to have you at our property. Please visit us again soon.

10/10 Excelente

Rick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the downtown, the beach area, and the mission
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Regina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team , el 27 abr. 2024
Regina, thank you for taking the time to leave us a 5/5 review. We are glad you enjoyed your stay. Please visit us again soon.

10/10 Excelente

carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza y servicio y personal
The property is very old and outdated but surprisingly exceptionally clean(except the carpet). Parking is sparse, just one spot per unit(not dedicated) so stay parked! The staff is very friendly and helpful. The hotel(motel really) is 7-9min drive to State Street shops and Wharf. So not really very close. The on site restaurant is very popular with locals/regulars so I think that says something. Your breakfast is not included like a typical Best Western, just a note!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Nova

Le gustó: Limpieza y condiciones de la propiedad
Well maintained, nicely updated, and most importantly the bed was so comfortable!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Daniela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the area, felt like you were living in a home away from home. Best way for my wedding weekend
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Patty

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team , el 19 abr. 2024
Good evening Patty, Thank you for taking the time to leave us a 5/5 review. We are glad you enjoyed your stay. Visit us again soon on your next visit to Santa Barbara.

10/10 Excelente

Michael, Shoreline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bowen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

priscilla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The architecture is pretty, the rooms are clean and quiet, and the staff is great
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Team, el 29 mar. 2024
Priscilla, thank you for taking the time to leave us a 5/5 review. We thank you for your kind words regarding our property, and staff. Please visit us again soon.

10/10 Excelente

jeffrey, Orange

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
wow this is really a nice quiet place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Danica Stevens, el 26 mar. 2024
Thank you for choosing the Best Western Plus Santa Barbara. We are delighted to hear you enjoyed your stay with us and greatly appreciate our perfect 5 rating.I am proud of our hotel team who genuinely enjoys providing our guests with warm and personalized service. Should your travels bring you back to our area, we hope to welcome you back to the Best Western Plus Santa Barbara.

10/10 Excelente

Joanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is well located, the staff was courteous and friendly, and the room was very clean and well-designed.
Se hospedó 4 noches en marzo de 2024
Respuesta de Danica Stevens, el 26 mar. 2024
Thank you for choosing the Best Western Plus Santa Barbara. We are delighted to hear you enjoyed your stay with us and greatly appreciate our perfect 5 rating.I am proud of our hotel team who genuinely enjoys providing our guests with warm and personalized service. Should your travels bring you back to our area, we hope to welcome you back to the Best Western Plus Santa Barbara.

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was cute and comfortable stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Danica Stevens, el 26 mar. 2024
Thank you for choosing the Best Western Plus Santa Barbara. We are delighted to hear you enjoyed your stay with us and greatly appreciate our perfect 5 rating.I am proud of our hotel team who genuinely enjoys providing our guests with warm and personalized service. Should your travels bring you back to our area, we hope to welcome you back to the Best Western Plus Santa Barbara.

10/10 Excelente

Edmond

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team , el 26 abr. 2024
Greetings Edmond, we thank you for taking the time to leave us a 5/5. Please visit us again soon.

8/10 Bueno

Hakob, Glendale

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Veri good
Se hospedó 1 noche en marzo de 2024
Respuesta de Danica Stevens, el 26 mar. 2024
Thank you for your 4/5 rating. We hope that you stay with us again soon!

6/10 Aceptable

Andrea

Viaje familiar
Le gustó: Limpieza y servicio y personal
Prior to arrival we reconfirmed our reservation for a 2nd floor dbl queen. When we arrived they said we received a free upgrade to a full suite on the ground floor. The ground suite unit was at the very back of the property, was dark, and had little natural light as it was under a stairway. And further, we didnt ask for an upgrade. Before going to the room, we were told this suite was much better than any of the double queens they puld offer. After complaining when we got to the room, we were relocated to a double queen on the 3rd floor of back building, which was quite nice. My thought was, why was this upgrade done when our request for a second floor dbl queen had been confirmed AND the room we would want was actually available? Was it because we were an Expedia reservation? Also, the place wakes up early....housekeeping outside our door before 8am, people doing tile work, and a guy drilling loudly at property next door. The property is cute overall, the restaurant is okay, and service other than front desk was good. But note the hotel is not near other amenities without having a car. Also, note that if you are a BW member, if you make your reservation thru Expedia you don't receive points.
Se hospedó 1 noche en marzo de 2024
Respuesta de Danica Stevens, el 22 mar. 2024
Andrea, I apologize that you were not satisfied with the room upgrade that you received, and I am glad that our front desk team was able to move you back to your original accommodations. Our housekeeping team does not begin servicing their rooms until after 9:30 in the morning. I apologize that our neighboring property was working on their property that was out of our control. As a Best Western Rewards Member, you are not eligible for redeeming points if you paid through a 3rd party.

10/10 Excelente

Marcus

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean n has a restaurant
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team, el 17 mar. 2024
Good Evening Marcus, Thank you for your kind words regarding our rooms. We appreciate your 5/5 review. Please visit us again soon.

10/10 Excelente

Joan Karakas

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Bonnie

Viaje en grupo
Friendly, clean, close to downtown yet very quiet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Danica Stevens, el 11 mar. 2024
Thank you for your perfect 5/5 rating. We are glad to hear that you enjoyed our friendly and clean property! We hope that your travels bring you back to our property.

10/10 Excelente

melissa

The hotel is in a quiet neighborhood and has a wonderful swimming pool:)
Se hospedó 1 noche en marzo de 2024
Respuesta de Danica Stevens, el 11 mar. 2024
Thank you for your perfect 5/5 rating. We are glad to hear that you enjoyed our hotel and our swimming pool! We hope that your travels bring you back to our property.

10/10 Excelente

Bridgett

Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Estefanía Rodriguez

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
This hotel is a joke, we had free breakfast and room upgrade if available and they lied on our face and did not do anything of what they advertised, terrible services and you paid for things they offer but never give to you, I would never be back to that place !!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Danica S , el 6 mar. 2024
Estefania,As explained to you at the property, breakfast is at a separate charge at our on site restaurant. While we did not have an upgrade available to you, you received an early check in of 9AM which is 6 hours before our normal check in time, and you did not depart until 2PM, which is 3 hours after our normal check out time. I apologize that you feel lied to, but all of the above was clearly explained to you when you were here. Best,

10/10 Excelente

Rick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Danica Stevens, el 6 mar. 2024
Thank you for your 5/5 rating. I hope your travels bring you back to Santa Barbara.

8/10 Bueno

david

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Team, el 3 mar. 2024
David, thank you for taking the time to leave us a review. We are glad you enjoyed your stay. Please come back and visit us soon.

10/10 Excelente

Bridgett

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place, reliable, always stay there. Love the live oak cafe
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Team, el 3 mar. 2024
Bridgett, thank you for taking the time to leave us a 5/5 review. We are glad were able to make your stay enjoyable. Please visit us again soon.

6/10 Aceptable

Frederick

Le gustó: Limpieza y condiciones de la propiedad
It was alright
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk Team, el 27 feb. 2024
Frederick, Thank you for taking the time to leave us a review. Please advise us on what we may do to make any future stay a better one!

10/10 Excelente

Jessica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Safe. Quiet. Easy check in. Easy check out. Friendly staff. Easy parking.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team, el 27 feb. 2024
Jessica, thank you for taking the time and leaving us a 5/5 review. We are glad you enjoyed your stay. Please visit us again soon on your next visit to Santa Barbara.

8/10 Bueno

Clarence

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Danica Stevens, el 6 mar. 2024
Thank you for your 4/5 rating. I hope your travels bring you back to Santa Barbara.