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Opiniones de Rodeway Inn Santee I-95

2 out of 5
Rodeway Inn Santee I-95
123 Mall Street, Santee, SC

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 96 de 498 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 130 de 498 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 91 de 498 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 498 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 115 de 498 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

5.8/10

Servicios

5.8/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2021
Respuesta de Kumar, el 17 abr. 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. See you soon be safe, Sincerely, Kumar Parekh General Manager Clarion Inn, Santee, SC 29142

2/10 Terrible

MercyCarrion, Virginia

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal y servicios
Es una estafa al pagar anticipadamente con expedia en la reservacion del hotel al llegar y reservar rl mismo dia . Me encontre con el hotel cerrado no habia nadie en el lobby y ningun personal que atendieran . Estoy haviendo una disputa es injusto que te cobren sin recibir el servickl del hotel
Se hospedó 1 noche en septiembre de 2020
Respuesta de Kumar, el 7 sept. 2020
Querido invitado, Nos disculpamos por las molestias, pero debido a CORONA VIRUS cerramos solo los domingos, lunes y martes después de las 11 p.m. a las 7 a.m. nunca cerramos a las 10, intentamos llamarlo tantas veces en su teléfono que no obtuvimos ninguna respuesta de usted, pero nuevamente lamentamos mucho sus molestias para esta semana vamos a abrir las 24 horas, Gracias,

4/10 Malo

Cliente verificado

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 6 noches en septiembre de 2019
Respuesta de AGM, el 9 sept. 2019
Thanks for your feedback!!

8/10 Bueno

Carlos

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de AGM, el 7 ago. 2019
Thanks for your feedback!

2/10 Terrible

Mallory

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
checked in, then left!
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 21 abr. 2024
Thank you for sharing your experience, and we're truly sorry to hear that you left shortly after checking in. Could you please provide us with more details about what happened? Your feedback is crucial in helping us improve. We are committed to addressing any issues and hope to have the opportunity to welcome you back and provide a better experience.

10/10 Excelente

DANA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent staff
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 19 feb. 2024
"Thank you so much for your wonderful review and for giving us a perfect score! Our team works hard to provide exemplary service. We look forward to seeing you soon!

10/10 Excelente

Danyell

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Patrick

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Amalia

Le gustó: Servicios y condiciones de la propiedad
Hotel is very nice and clean
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kayla

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They were very nice an pleasant
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

James

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Unsuspecting comfort
The outside was having work done, and I was unsure at first but the rooms were clean and I can tell that the hotel has made strides to update the rooms and make them comfortable. The from desk manager was great, the service staff were attentive and accessible, and I can tell they are working hard to get this hotel up from where it used to be.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Stefan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great clean location right off highway with plenty of food options nearby
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

William

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Davon

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Christine

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Hendrick

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de KK, el 4 sept. 2023
Thank you for staying with us. Hope you enjoyed your stay.

10/10 Excelente

Margaret Jean

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Loved it.
Great location right off interstate 95, plenty of places to eat. The staff are very helpful and friendly, it was peaceful and quiet! The lady at the front desk went out of her way to help me, I didn’t get her name but I assume she works the evening shift as I checked in around 3 P.M. I was only going to stay one night but it was so comfortable I stayed two. Thank you too all the staff for being so nice.
Se hospedó 1 noche en agosto de 2023
Respuesta de KK, el 4 sept. 2023
Thank you for staying with us. We are glad to hear from you that you loved to stay with us.Wish we see you again.Thanks,

8/10 Bueno

Cesar

While the hotel may not be highend, it is ok for its price.
Se hospedó 1 noche en agosto de 2023
Respuesta de KK, el 4 sept. 2023
Thank you for your feedback. We are trying hard to improve guest experience.We would be glad to hear from you the areas that we need to improve. It will help us to direct our efforts to correct the issues which we need to fix.Thanks for staying with us.

2/10 Terrible

MICHAEL

Se hospedó 1 noche en julio de 2023
Respuesta de KK, el 17 ago. 2023
Thank you for staying with us. We are working hard to resolve issues and improve guest experience. I shall be thankful if you give us details of issues that need to be addressed.

2/10 Terrible

Rajae

Se hospedó 1 noche en julio de 2023
Respuesta de KK, el 19 jul. 2023
We do not see your reservation. The hotel has revamped its operations to exceed expectations with clean rooms and outstanding customer service.

10/10 Excelente

Walter

Se hospedó 1 noche en julio de 2023
Respuesta de Kirit, el 17 jul. 2023
Thank you for staying with us and for posting the review. We are trying hard to improve guest services and you will have more satisfaction on your next stay.Thanks once again.

8/10 Bueno

Laurie

Le gustó: Limpieza y comodidad de las habitaciones
Needs some Quality Control and Desk Management
Visible damage in the room, like a cigarette burn hole in an ottoman in a no-smoking room. Damage to the nightstand and no alarm clock. No coffee maker, but they brought me one. No iron, but i didn't need it. King bed was comfortable, nice changeable shower head controls. Plugs for dryer will a little damaged. Overall, everything worked. The housekeeper said they were moving stuff in and out of rooms. The TV was installed incorrectly, but I fixed it. They just need some quality control with a checklist to make sure the rooms have everything they tout on the description. No elevators, neither 1st or 2nd floor ice maker, near my room, was working. Didn't check any other ones. Was concerned when I checked out the next day at 9:15, that no one was at the front desk. I rang the bell, but no one came. I was prepaid, so I left the key, but will check my credit card to ensure nothing else was charged.
Se hospedó 1 noche en julio de 2023
Respuesta de Kirit, el 10 jul. 2023
Thank you for your suggestions. We will sure put in efforts to change the room condition. We have already taken up upgrading rooms.Thank you for staying with us.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never ever AGAIN
Do not stay. I repeat do not stay. Customer service terrible. Bathroom no shower curtain and dirty shower. And then better dies in the door and we couldn’t get in our room. Management asked my husband did he lock the door from the inside?? Huh? I repeat, DO NOT STAY!!!!
Se hospedó 1 noche en julio de 2023
Respuesta de KK, el 10 jul. 2023
We apologize for the unpleasant experience. We have a new management that takes these complaints very seriously and are doing everything to ensure you have a comfortable stay.

8/10 Bueno

Melissa

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de KK, el 10 jul. 2023
Thank You, our pool is now open as well!

4/10 Malo

Marvella

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de KP, el 8 jun. 2023
We are sorry that youm don't have good experience during your stay. We have now changed the management and improving the things. We assure you that it will not happen again.Thanks for staying

4/10 Malo

Andrew

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's old
Old tired hotel that needs major renovation or needs to be torn down. Pool was closed. Clerk says pump broken for over a year. Ice machine, broken. Room numbers unreadable. Painted tin cans on outside walls serving as ash trays. TV and AC worked. Bed was clean so for 60 bucks I got what I paid for. The clerk was kind enough to switch my room when I inadvertently booked a smoking room.
Se hospedó 1 noche en mayo de 2023
Respuesta de Kirit, el 31 may. 2023
I am sorry for what you have experienced. It was aproblem of the management. Now, we have changed the management and now working to fix all the issues faice by the guest.I am very much thankfull for your feedback. It will help us to improve. Thanks

4/10 Malo

Kenya

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The bathroom was not very clean. There was urine stains on the toilet. Hair in the shower. The shower curtain was not long enough so the water wet the floor. The room was very dusty. There was dust all on the walls. The customer service was great. The area was great. The cleanliness of the room was not.
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Michael

Se hospedó 1 noche en enero de 2023

2/10 Terrible

TIFFANY, ENDICOTT

No le gustó: Limpieza, servicios, condiciones de la propiedad
The building was run down, pool was closed. Mask was required to enter the lobby so i could check in. The name of the hotel is Clarion but the sign had Rodeway Inn on it. Made it very confusing. The sheets and blanket in my room seemed clean, same with the bathroom. But the lounge chair and ottoman looked dirty. The room had a bad odor. I did not see any roaches but previous reviews say that there is some. I was there only 1 night and i was thankful for that.
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Jerri

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We only stayed one night instead of 2 and the owner wouldnt let us check out at 10am so that we could get a refund for the 2nd day. Bathroom floor was dirty, curtians and lamp shade were dirty. Cloth chair had stains all over it.
Se hospedó 2 noches en julio de 2022

4/10 Malo

Kim, MECHANICSVILLE

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
This is a neglected former Howard Johnson’s. Besides us there were maybe 4 other rooms used. Our first rooms bathroom was unusable. We got another room. It did not have any towels. They do have a price rate in the rooms for removing, towels, coffee makers, iron, ironing board, sheets, pillows etc. parking lot look like it has not had any maintenance in YEARS. We do NOT recommend this to anyone
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Catherine

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nightmare
The hotel was the worst. I couldn’t stay there. Please remove the hotel from your site. Filthy! I have already contacted hotels.com for a Refund!
Air conditioner
Soiled chair
Wiring
Wall
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Jon

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
For the price!!! Your better off looking elsewhere l! Place have an unbearable smell and It was cringy dirty! It had bugs!!! I had trouble sleeping all night due to safety concerns. I keep hear people outside my door. The only reason why my kids and I stayed is because I was so exhausted from driving all day. STAY AWAY FROM THIS PLACE. At all cost!!
Se hospedó 1 noche en abril de 2021

6/10 Aceptable

richard

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022
Respuesta de E. Brandenberger DoO, el 1 may. 2022
Richard, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Grant, Conway

Viaje en grupo
No le gustó: Limpieza
This place was run down so bad i felt like i was in a third world war zone. It was nasty, ice machine out of order, no electrical outlets worked for plugging up your boat to charge batteries. The ceilings coming apart, drapes broken, carpet absolutely disgusting, place looked nasty allover, sheets had lint and dirt in them. Never ever would i stay there again nor would i ever tell anyone to stay there. Needs to be bull dozed.
Se hospedó 1 noche en abril de 2022
Respuesta de E. Brandenberger DoO, el 1 may. 2022
Grant, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

James

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid this place
Horrible place. Would have left if i could have canceled Dirty, vanity for sink totaly broken,tv not working,phone broken, So bad we slept in our clothes and left after a few hours. Stay away from this dump.
Se hospedó 1 noche en abril de 2022
Respuesta de E. Brandenberger DoO, el 1 may. 2022
James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Leigh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Modest but pleasing
Just needed a place to sleep during long distance travel. This place fit the bill, easy access, clean comfortable room & bed. The AC unit was loud & tripped on & off frequently. Turned it off for better sleep.
Se hospedó 1 noche en abril de 2022
Respuesta de E. Brandenberger DoO, el 1 may. 2022
Leigh, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Todd

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de E. Brandenberger DoO, el 1 may. 2022
Todd, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

daniel

Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean
Se hospedó 1 noche en abril de 2022
Respuesta de E. Brandenberger DoO, el 1 may. 2022
Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Aceptable

MARTIN, Mont-Tremblant

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Près de la 95 mais malheureusement défraîchie,besoin de nouveau tapis,peinture, le lit très bien par contre, trop cher pour la qualité mais personnel très gentil
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Cliente verificado

Vieille hôtel ,beaucoup de bruit et de va et viens durant toute la nuit et le déjeuner continental café ou thé avec muffins très ordinaire c,est tout !
Se hospedó 1 noche en abril de 2022
Respuesta de E. Brandenberger DoO, el 1 may. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Aceptable

Madeleine, Piedmont

Viaje en pareja
No le gustó: Condiciones de la propiedad
L’endroit était moyen. La réceptionniste a pris beaucoup de temps pour notre réservation. C’était insecurisant. Heureusement le lit était confortable. La balayeuse n’avait pas été passé puisqu’on a trouvé un bouchon de bière, un gros élastique et pot de pilule vide par terre. Pas rassurant. Nous ne reviendrons pas.
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Geraldine

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The desk was very busy. They didn’t have enough help. The staff did the best they could. We were supposed to have a nonsmoking room. The sign outside the room said nosmoking but the room reeked of smoke. There were ashes on the mini fridge!! The sink didn’t drain. I would have left except we had been traveling for 12 hours and were exhausted. Needless to say I didn’t sleep well!
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Christine

Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Jane

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The property was worn. The toilet was not secured to the floor. The door handle was loose and the key card was inconsistent with door lock. Neighbors were loud. Staff as very friendly and helpful. Parking was convenient. Lots of options in the area for food and fuel. Right off the interstate. Price was good.
Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Overall good but only 2 towels in room with 3 people and shampoo dispenser in shower was empty. Air conditioning unit was very loud but beds were comfortable.
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Barbara

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2022

4/10 Malo

Brady

Viaje de negocios, Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
The refrigerator had a spill from the previous guest that wasn’t cleaned. There were no cups for water or coffee. There was no tissue or extra toilet paper. The sink didn’t drain properly. I expect more for $90.
Se hospedó 1 noche en febrero de 2022

6/10 Aceptable

richard sanborn

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
ok for 1 night stay very outdated
Se hospedó 1 noche en diciembre de 2021
Respuesta de Kumar, el 7 ene. 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Santee I-95. Stay Safe, Thank You Again, Kumar Parekh General Manager Clarion Inn, 123 Mall St, Santee, SC 29142