Resorts en Santiago de los Caballeros

“Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...

“La propiedad está bien, lo malo la alberca la cierran temprano 6pm, y los restaurantes de especialidades no los puedes reservar fácilmente tienes un horario muy cortito para hacer la reservación, yo fui 7 días y no pude hacer la reservación para sus restaurantes de especialidad”

“El Resort es de los mejores que he visitado en el area de Puerto Plata (aunque la habitación le faltaban algunas amenidades como por ejemplo una cafetera), pero lo demás todo excelente”

“La habitacion excelente, multiples restaurantes y área de piscinas y playas. Nos gusto mucho el entorno. Pueden mejorar la limpieza de algunas areas comunes y la comida en los bufets.”

“The room was clean, but I didn't know about the was cleaned every day or the towels changed and when we called down stairs they explained that if we wanted the room cleaned every morning we had to pay extra for the cleaning and extra for the towels. I think that is something that should be explained at check it.”