We loved our stay at Damigos Caldera World! The view was absolutely stunning and our room (Junior Caldera View Suite) was very comfortable and clean. We found the location to be convenient - there are shops, restaurants, and cafes all very close by, and it's easy to get into Fira by foot if you're up for a bit of a walk. We spent so much time on the patio, especially in the evenings around sunset. The sunset views were just perfect.
Both concierges were friendly and accommodating! We appreciated the help booking an ATV and in making sure we had the right route to get to our ferry.
The only drawback was that the patio isn't 100% private for the Junior Caldera View Suite. Because of the way the hotel is built, the guests staying in the suite below us had to cross through our patio to come and go from the hotel, meaning that there wasn't guaranteed privacy in the room when the windows are open. In other words, we had to draw the shades when getting dressed, getting out of the shower, using the bathtub, etc. The windows are somewhat reflective on the outside, but someone could definitely still see in, especially if they made an effort to do so purposefully. By no means was it a major issue, and the other guests were all very nice and respectful, but it was a bit of a shame simply because the view is so lovely. Not a fault of the hotel necessarily, but just good to know before you book!
Nevertheless, we enjoyed our stay very much. I would definitely recommend staying here!