4/10
It wasn't great. There is no one there to assist you. Everything is AI. There is a Whatsapp number, but the agents will just not respond. I booked two rooms for nine nights. I am glad I booked two rooms, as the shower in one room was freezing cold. I reported the issue, which they never fixed. I went to the other room to shower. They advertise daily cleaning. Both rooms were only cleaned twice in nine days. We had to take out our own trash and ask repeatedly for fresh towels. There are roaches in the rooms. The building caught fire twice during our stay and we had to evacuate. Everyone left their rooms confused and went outside until the alarms stopped. The hallways are dark and the whole decor is offputting. The area is not great either.
Charleston
Se hospedó 10 noches en enero de 2025