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“Below is the verbatim account ofcommunications with personnel of guest ready, rather guest not-ready, ground team: locks are confusing & stuck. When that was communicated I was told to send a video. The elevator lights were misleading & not stopping at a certain floor making it necessary to carry luggage down 4 flights of stairs. When this was communicated I was asked to send a video. I am not a video man, just a traveller. When I stated thanks are only due after the elevator was fixed, I was...

“Our stay was fantastic! The apartment is centrally located to all the must do/must see places in Porto including just steps from the Via Caterina Shopping street, it’s also one block from the Dom Luis I bridge and the famous the Ribeira square on the waterfront (and if 200 steps aren’t for you, there is a funicular to take you to the water and back). The apartment was really nice, clean and had all the amenities needed for a week stay. Highly recommend and cannot wait to return. ”