I realized upon arrival that I didn't have a code to get in the house - I assumed it was sent in my VRBO confirmation email, but it wasn't! As there is no internet connection in the area, we had to drive a short distance before we had signal to reach the owner, but he responded almost immediately with the code, so what could have been disastrous ended up being just a short inconvenience.
The house itself was perfect for us. The kids loved their room - especially the air hockey table!! - and there was plenty of space for the four of them to sleep all together (though they are small - it may not be quite as comfortable if you have teenagers!). I also loved the house for being creekside and having a yard, but not being on the mountain, so I didn't have to feel panicked every time a kid wandered outside. I wish the weather would have been just a bit warmer for us to enjoy the outside more. There's a nice bit of yard for kids to play in. I will say the road behind the house is a good bit closer to the house than I thought from the pictures, so if you have very small children you'll need to watch them outside, but of course you would do that anyway, right?
The kitchen was great for our needs, and everything was easy to find. The washer and dryer were put to good use also!
The downstairs shower head was kind of tricky for me to figure out.... I would suggest the owner post some instructions about how to use it, because I had to work it for about 5 minutes before I figured out how to get any water above a trickle!
It was easy to navigate to both pigeon forge and gatlinburg from the house, but honestly we bypassed a lot of that traffic because of the location of the house. Overall I was so happy we chose this property and we would love to come back again.