Great communication and customer service, cozy cabin in the woods. The cabin was exactly what I expected based on the photographs. The kitchen and living area are a bit small for a group of six, but we made it work just fine. The hot tub and the back porch areas were very nice. Our kids enjoyed the games. It was nice to have two full bathrooms, however you could not run both showers simultaneously. So we had to take turns. Also, the larger and nicer bathroom is at the basement level, which is near the game room. It was not a problem for us but I would want people to know that. It was very cold during our stay, so the game room basement level would not be suitable for anyone to sleep down there. It was drafty and definitely the coldest area of the cabin. Guests should know that in 20 to 30° weather you really would not want to sleep down there. Check in was very easy and customer service was very responsive when we had to request our fireplace pilot light be relit. Overall a great stay and we enjoyed the secluded location.