10/10 Excelente
Ken B., Littleton, CO
7 jul. 2025
Le gustó: Limpieza
Relaxing Stay
We really enjoyed our stay, everything was as advertised. A soak in the hot tub every afternoon after exploring the area was nice. I gave the check-in process three stars for the following reason: Shortly after we booked I received an email asking for a picture of my credit card (last four numbers of account only) and my drivers license. This would allow the renter to email me the address and door code on the day of arrival. I wasn't comfortable sending personal information over unsecure email, so I was given the option to check-in at the office in town on the day of arrival, which is what we did.After our stay I emailed the manager asking why they required this and this was part of his response: "One of the reasons we request a photo of the credit card (with only the last four digits visible) along with a driver’s license is to verify that the person making the reservation is the same person staying at the property and is also the person paying."Ironically, their process doesn't guarantee that at all, the alternate procedure of having me check-in at the office does much more to insure this. Had I emailed the information requested I could have just forwarded the address and door code email to someone else on arrival day and they would have been none the wiser. Checking in at the office at least proved I was in the area that day, even if I wasn't the one actually staying at the property. I still highly recommend this property for a relaxing stay in the area.
Ken B.
Se hospedó 3 noches en junio de 2025