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Opiniones de The Hongta Hotel, a Luxury Collection Hotel, Shanghai

5 out of 5
The Hongta Hotel, a Luxury Collection Hotel, Shanghai
889 Dong Fang Road, Pudong District, Shanghai, Shanghai

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 157 de 292 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 92 de 292 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 31 de 292 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 292 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 292 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis Martin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente regresaría en otra ocaciones
Se hospedó 8 noches en julio de 2023
Respuesta de Hotel Management Team, el 8 ago. 2023
Dear Guest, We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

JOSE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019
Respuesta de Marketing & Communication, el 28 abr. 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Bueno

Estuardo, Quito

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Muy bien!
Muy bién, el único problema fue que la persona que me atendió en el front desk al hacer el check out me tuvo 1 hora esperando, porque no sabía el proceso para hacer el check out!!. Tuve que pedir por su supervisora, quién usó casi 30 minutos para solucionar los problemas creados por la primera persona que me atendió... Excepto este mal momento, lo demás muy bien.

8/10 Bueno

Jose C H, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Visita de negocios a Shanghai
Extraordinario para viajeros de negocios y para parejas que quieran visitar Pudong, bien ubicado con muy buena atención y Extraordinario restaurant italiano Daniel's

10/10 Excelente

Rodrigo Durán, México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación y excelente servicio
Disfrutamos mucho de nuestra estancia, una excelente calidad en el servicio, nuestra segunda ocasión hospedándonos en el hotel en nuestra visita de negocios a Shanghái, definitivamente regresaremos para la próxima ocasión.
Respuesta de Joy, el 25 oct. 2014
Dear Valued Guest, Thank you very much for taking the time to give us such a generous review. I am delighted to acknowledge that you are satisfied with your stay at our hotel and would like to choose us again. Thank you again for your kindness and support. We look forward to welcoming you back in the near future. My best regards, Andy Zhu Hotel Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Jose, Mexico

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

10/10 Excelente

Jose, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
St. Regis Shanghai
Bien ubicado en buen estado y recomendable para todo tipo de visitante
Fachada
Habitacion de Lujo 1
Habitacion de Ljo 2

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ideal para negovios
hotel muy bien ubicado con habitaciones limpias y bien consevadas su gente muy amable

10/10 Excelente

SZE TO KANE, HONG KONG

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good hotel in Shanghai, will come back again :)
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manegement Team, el 18 mar. 2024
We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

6/10 Aceptable

Florian

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Akzeptable Unterkunft. Für mich keine fünf Sterne. Frühstücks ereich viel zu klein. Einrichtung sehr in die Jahre gekommen. Rezeption auch englischsprachig
Se hospedó 3 noches en diciembre de 2023
Respuesta de Fairy Li, el 23 feb. 2024
Thank you for staying with us and sharing a review.It is our continued mission to provide all of our guests with the service and facilities that meets their expectation . I am naturally most concerned to learn of your unsatisfactory experience with the food and staff, we will make correction for food issue and strengthen traning for staff. Once again, Thank you for your continuous support and we look forward to welcoming you back at Hongta Hotel, A Luxury Collection Hotel, Shanghai.

10/10 Excelente

Yoshimasa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a very comfortable time
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Bruno

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice hotel, very big rooms for Shanghai, the rooms are very clean and especially the bathroom was also very clean, 1 shower and 1 bathtub next a plenty of space. The staff was very firendly and helpful, but because a little out of the big streets I ahd to wait quite long for a Taxi in the morning. Breakfast was also okay , you get everything you need.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management Team, el 4 dic. 2023
Dear Bruno,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

4/10 Malo

Kuo-Chang

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management Team, el 4 dic. 2023
Dear Guest,Thank you for staying with us and sharing a review. It is our continued mission to provide all of our guests with the service and facilities that meets their expectation . I truly appreciate the time you have taken to share your opinions with us. Your kind feedback allows us to continuously evolve our service and product standards.

10/10 Excelente

Dominic

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de Hotel Management Team, el 4 dic. 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

YUNG yee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management Team, el 4 dic. 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel, will probably come back
Perfect, the hotel was quite far from the metro station as expected and i was struggling with foot pain but it was fine, I was totally ready to pay for didi rides. Swimming pool was clean, we were basically 3 in the morning, water was not too cold. I also received great advices from the lifeguard. The gym looked decent too. The hotel was clean and the bed was very good. I could hear door slams sometimes but it was not noisy, overall.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Hotel Management Team, el 13 oct. 2023
Dear Kevin,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

Dang

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel management Team, el 10 oct. 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

YUPEI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management Team, el 7 oct. 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

YUPEI

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Hotel Management Team, el 7 oct. 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

6/10 Aceptable

Chi San

Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management Team, el 7 oct. 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

6/10 Aceptable

ying

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management Team, el 7 sept. 2023
Dear Ying,Thank you for staying with us and sharing a review.It is our continued mission to provide all of our guests with the service and facilities that meets their expectation . I truly appreciate the time you have taken to share your opinions with us. Your kind feedback allows us to continuously evolve our service and product standards.Once again, Thank you for your continuous support and we look forward to welcoming you back at Hongta Hotel, A Luxury Collection Hotel, Shanghai.

4/10 Malo

SIM

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management Team, el 7 sept. 2023
Dear Sim,Thank you for staying with us and sharing a review.It is our continued mission to provide all of our guests with the service and facilities that meets their expectation . I truly appreciate the time you have taken to share your opinions with us. Your kind feedback allows us to continuously evolve our service and product standards.Once again, Thank you for your continuous support and we look forward to welcoming you back at Hongta Hotel, A Luxury Collection Hotel, Shanghai.

10/10 Excelente

Ming

Se hospedó 8 noches en julio de 2023
Respuesta de Hotel Management Team, el 8 ago. 2023
Dear Guest, We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.We look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

SUNGHO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
만족합니다.
수압 좀 약한거 빼고 다 좋았아요!
Se hospedó 2 noches en junio de 2023
Respuesta de Hotel Management Team, el 5 jul. 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Bueno

KAPJAE

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management Team, el 25 jun. 2023
Dear Guest,We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.

4/10 Malo

Hoi Man

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
房內空間大,但設備殘舊,預訂了禁煙房間,但結果被分配到19樓的房間,房間的煙味很久,開著空調味道仍久久不散,晚上要求換房間,結果服務員說房門爆滿只能隔天給我們換,只好在煙味很重的房間睡一晚,衣服和頭髮都是煙味,十分痛苦。 第二天換了房間就沒有煙味但設備仍然殘舊,感覺不好。
Se hospedó 2 noches en mayo de 2023
Respuesta de 酒店管理层, el 23 may. 2023
尊敬的贵宾,感谢您选择上海红塔豪华精选酒店,作为万豪集团旗下酒店,我们致力于为客户提供最贴心周到的服务。针对您所提出的设施陈旧问题,我们已经在积极筹备装修计划,期待您下次光临时可以看到焕然一新的酒店。

10/10 Excelente

Zhaoyi

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
朝ごはん美味しかったです。2歳児連れでしたが、部屋も広く清潔で快適に過ごせました。スタッフも親切。午後にラウンジでコーヒーや果物・スナックをいただけるので、外に出なくてもゆったり過ごせます。
Se hospedó 3 noches en mayo de 2023
Respuesta de Hotel Management Team, el 22 may. 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Bueno

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
设备齐全但有但老旧了,但床很舒服😌
Se hospedó 3 noches en marzo de 2023
Respuesta de Hotel Management Team, el 9 mar. 2023
尊敬的贵宾,感谢您选择上海红塔豪华精选酒店,作为万豪集团旗下酒店,我们致力于为客户提供最贴心周到的服务。针对您所提出的设施陈旧问题,我们已经在积极筹备装修计划,期待您下次光临时可以看到焕然一新的酒店。

8/10 Bueno

travis

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Fairy Li, el 30 jun. 2021
On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

2/10 Terrible

Bingsen

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2021
Respuesta de Hotel Management Team, el 30 jun. 2021
Thank you for staying with us and sharing a review. It is our continued mission to provide all of our guests with the service and facilities that meets their expectation . I truly appreciate the time you have taken to share your opinions with us. Your kind feedback allows us to continuously evolve our service and product standards. I look forward to welcoming you back again in the future, and meet with you personally. Besides, I would appreciate the opportunity to be in touch with you. Once again, Thank you for your continuous support and we look forward to welcoming you back at Hongta Hotel, A Luxury Collection Hotel, Shanghai.

10/10 Excelente

lingdi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Our stay is fine, hotel is outdated but service is excellent
Se hospedó 1 noche en mayo de 2021
Respuesta de Hotel Management Team, el 7 jun. 2021
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

Yao

Se hospedó 2 noches en marzo de 2021
Respuesta de Hotel Associates , el 30 mar. 2021
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

CaliDreaming, San Francisco

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a 5 star review for the hotel and the previous general manager Kai Patry. We booked a trip back in 2018 to Shanghai with my family and family in law. Due to personal issues, we were stuck in Shanghai and had to stay in this hotel for almost a month. The hotel team tried their best to accommodate us, ESPECIALLY the general manager Kai Patry. He did helped a lot. A yell out for Mr.Kai Patry! As for the conditions and cleanness of the hotel, I have to say that for a germaphobe like me, I was even happy with this hotel. Guys, this is part of the luxury collection and previously the St. Regis, you can't find something matching this for the same price.
Se hospedó 3 noches en febrero de 2018
Respuesta de Fairy Li, el 28 sept. 2020
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Bueno

ZIXU

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Fairy, el 27 ago. 2020
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

xin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
位置、环境很好,夜晚很安静。周围很多吃的。
Se hospedó 3 noches en abril de 2020
Respuesta de Fairy, el 7 ago. 2020
尊敬的贵宾,感谢您入住酒店并给予肯定的评价,客户的满意是我们最大的荣幸!

6/10 Aceptable

Takuya, Japan

Viaje en grupo
Expediaに登録されている地図の場所が実際の場所と違います。訪問する際にはExpediaの地図を参考にしないようにしてください。 また事前にエキストラベッドを予約していましたが、当日ホテルの人には伝わっていませんでしたが、チェックインのときにお願いしたら、少し時間はかかりましたが対応していただけました。
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Mattu, 東京

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was good and we had a good stay. The facilities are old, but if they can be kept in good condition, it will become a tradition and style.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Amber, el 6 ene. 2020
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2019
Respuesta de Amber, el 27 dic. 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

6/10 Aceptable

KEIICHI

普通のホテルです
3泊しました。 ①良かった点 ●部屋にもよると思いますが、夜景が綺麗だった。 ●比較的静かな場所にあるので落ち着ける。 ②悪かった点 ●ルームキーが直ぐに使えなくなった。携帯電話と一緒にしていると駄目だと言ってましたが、今どき珍しい。毎日、フロントに行って書き換えて貰った。 ●テレビ番組にNHKがあるが全く映らない。 ●ベッドの真横にバスルームとトイレがある。ガラス扉はあるけど防音効果が低いので、カップルで泊まるにはちょっとね。 ③その他 ●フロントは中国語か英語での対応です。 ●写真で見るより古いホテルです。 ●部屋数に対して朝食会場が狭いです。
Se hospedó 3 noches en diciembre de 2019
Respuesta de Amber, el 23 dic. 2019
Dear guest, Warmest greeting from the Hongta Hotel, A Luxury Collection Hotel, Shanghai. First of all, on behalf of all the associates of the hotel, please allow me to thank you for staying with us. I am naturally most concerned to learn of your unfortunate experience. We will focus on improving the facilities and training for staff. Please accept my apologies for any inconvenience cause by this situation. Despite the foregoing, I do hope you enjoyed your stay and I look forward to the pleasure of welcoming you back to Hongta Hotel, A Luxury Collection Hotel, Shanghai Please feel free to reach out to me personally for any future arrangements or assistance. Thank you very much.

8/10 Bueno

George Yu

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Convenient hotel, great service, a bit dated
We are here for a tradeshow and stayed several days. The hotel is nice but a bit dated. Excellent access to both public transportation and food options.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Amber, el 22 nov. 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
初めての滞在
設備はやや旧い感じがしましたが、フロントの対応、コンシェルジュ、掃除の方などサービスのレベルが高く教育が行き届いているなと感じました。この近辺ではトップレベルのサービスだと思います。部屋やバスルームも広くて清潔でした。部屋にあるUSBタイプの充電器はとても助かりました。快適な滞在でした!
Se hospedó 3 noches en noviembre de 2019
Respuesta de Amber, el 22 nov. 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super sejour!
Se hospedó 6 noches en septiembre de 2019
Respuesta de Amber, el 15 nov. 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
服務親切,離地鐵站也不會太遠。
Se hospedó 6 noches en octubre de 2019
Respuesta de Amber, el 31 oct. 2019
尊敬的贵宾,感谢您入住酒店并给予肯定的评价,客户的满意是我们最大的荣幸!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would recommend
Great comfortable stay in fantastic location. Would recommend.
Se hospedó 1 noche en octubre de 2019
Respuesta de Amber, el 29 oct. 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de Amber, el 29 oct. 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Bueno

Chien-wen

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
不錯的住宿體驗
服務人員態度親切,飯店設施完善,是一次不錯的住宿體驗。
Se hospedó 6 noches en octubre de 2019
Respuesta de Amber, el 29 nov. 2019
尊敬的客户,感谢您的反馈,你的满意是我们最大的荣幸,祝您生活愉快。

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza
房间里的吹头发的吹风机不好用,天气冷了以后,不能入住。
Se hospedó 1 noche en octubre de 2019
Respuesta de Amber, el 29 nov. 2019
尊敬的客户,感谢您的反馈,我们会告知相关部门进行改进,祝您生活愉快。

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2019
Respuesta de Amber, el 16 oct. 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.