Hoteles cerca de Shangrila Resort & Waterpark en Mumbai

“Very friendly staff and great breakfast”

“Its all about the Staff. Everyone from the person who opens the Gate, Opens the Door at Security, Front Desk, Cleaning Crews and all of the Staff in the Restaurant on the 9th Floor are a joy - Always Smiling, Always enquiring as to what I need. Unbelievable Customer Service to everyone - A great Testament to the Legacy of the Late Mr. Ratan Tata. Let me try with all the names - Hrithika, Sourabh, Mr. Shah at the front desk, Alia, Sammy, Neha, Sheetal, Anikhet, Gayathri, Pastry Chef gosh I forgot...

“Wifi only works on 1st floor and lobby, rooms are dirty, towels have holes in them, they turn off all electricity when you leave the room, so when you come back it is so hot inside and the fridge is warm. This hotel is just a big scam. Rooms do not look the same as in the photos.”

“Yes”

“Lavas hotel experience was phenomenal and really satisfying. Owner Vasanth was very king and gentle. Wish him all the more success. Great deal indeed Rudolf”

“When we arrived and checked in, we went to our room and noticed that it had not been properly cleaned. We had booked the hotel 15 days in advance, so the hotel should have been aware of how many guests would be staying in the room and ensured that all necessary amenities were provided. Unfortunately, some essential items were missing when we arrived. After we raised the issue with the staff, the missing items were provided. Apart from this inconvenience on the day of check-in, my overall...

“Not recommended... Not cooperating... Lack in service”

“Not suitable for foreigns”

“old torn furniture, rooms smell corridors smell, there is very dim lighting in rooms. There is no guest help service for baggage.I am surprised that expedia is allowing such hotel to be advertised at such high rate. ”

“Very good well maintained brand new hotel.We took terrace rooms, had plenty of open terrace space in front of rooms with sofas and dining tables. Small hotel just three floors and terrace but neat and tidy,peaceful. I stayed for 3 days with family.”

“Have to climb into the shower 2 feet to get in. Staff good. Restaurant so so. ”

“Yes it was neat and clean qith excellent room service.”

“Personlen var väldigt trevliga och och hjälpsamma. Städning varje dag om man ville det. Rent och fint. Allting var perfekt helt enkelt. Perfekt service och bemötande.”

“Highly recommended from check in to check out the staff were amazing. We felt welcomed and cared for. The food is fresh, great variety and delicious. ”