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Opiniones de Polo Orchid Resort Cherrapunjee

3 out of 5
Polo Orchid Resort Cherrapunjee
Mawsmai-Nongthymmai, Sohra, Nohsngithiang Falls, Mawsmai Elaka, Shillong, Meghalaya

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 3 de 9 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 9 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 9 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 9 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 9 opiniones" "

8.4/10

Limpieza

7.6/10

Servicio y personal

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Bobby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Yumiko

10/10 Excelente

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic stay in Cherrapunji...!
Booked a trip for my parents to visit Assam and Meghalaya. As part of that trip, we booked this hotel in Cherrapunji for them for 3 nights. They couldn't have been happier. From the hospitality of the chef to the comfort and views of the dew drop room, they loved every aspect of their stay. Would highly recommend the hotel. You get what you pay for in this case...!
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

Milan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was good to stay. Internet service must be improved. Hot water must be available 24 hours in the room toilet .
Se hospedó 5 noches en noviembre de 2019
Respuesta de Guest Relation Executive, el 25 nov. 2019
Dear Guest, Greetings from Polo Orchid Resort Cherrapunjee! It was a pleasure to know that you had a wonderful experience with us. It is our constant endeavor to provide our guests with exceptional services & facilities that we are known for. Thank you for taking time out to review us. We are constantly trying to improve our services to serve our Guests better. Thank you for your excellent review. It will be our distinct privilege to serve you in the near future. With Best Regards Guest Services Desk

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
expensive for the facilities available. Wonder architecture of dining hall. Perfect view of 7 sisters fall.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Guest services, el 5 ene. 2018
Dear Guest, Thank you for giving us ratings and reviews. We appreciate the time you took to share them with us on EXPEDIA. We are glad that you liked the view of 7 sister falls. We hope that you must have enjoyed your stay with us. We are happy that we are able to live upto your expectation. Thank you for choosing Polo Orchid Resort. We value your patronage and look forward to welcome you back. Warm Regards

10/10 Excelente

Madhuvan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2017
Dear Guest, Thank you for giving us the opportunity to serve you during your stay at Polo Orchid Resort, Sohra, Cherrapunjee! Your feedback is of utmost importance to us as they help us to strive harder in achieving service excellence. We are extremely happy to know that we met your expectations. We look forward to welcome you back in near future. Sincerely Gunjan Kumar General Manager

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal
AVERAGE STAY
ONLY THE MAIN THING ABOUT THIS PROPERTY IS ITS LOCATION. AND ALL OTHER THINGS ARE AVERAGE. IF YOU CAN WAIT FOR AN HOUR FOR FOOD (LUNCH AND DINNER) THEN IT IS FINE, OTHERWISE GOD KNOWS YOU WILL GET FOOD SERVED TO YOUR ROOM OR IN THE RESTURANT OR NOT. ONLY TWO GUYS ARE GOOD IN THE CAFETERIA 1. DEEPAK & 2. PRADEEP. THESE TWO GUYS ARE CLEANING THE TABLES, PICKING UP USED UTENSILS, TAKING YOUR ORDER AND SERVING YOU FOOD AND MORE OVER LISTENING THE COMPLAINTS OF ALL THE GUEST. THERE IS NO CLEANER, NO WAITER, NO MANAGER IN THE RESTURANT, WHO WILL DO ANY KIND OF HELP TO THE GUEST. YOU WILL SEE BOTH OF THEM FROM 6.30AM TO 11.00 IN THE NIGHT.
Respuesta de Gunjan Kumar, el 17 jun. 2017
Dear Guest, We apologize for the unpleasant experience and inconvenience caused to you. We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. We look forward to welcoming you back at the our Resort and rest assured’; we will offer you the best of services. Sincerely Gunjan Kumar General Manager

8/10 Bueno

Atul KrGuwahati

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The location is excellent.Hotel Staff quality should be improve. Breakfast items should be increase. Other then that no comment

6/10 Aceptable

vinod

Overpriced for the quality, service & location