Recepción

Opiniones de Americas Best Value Inn & Suites Sidney

2 out of 5
Americas Best Value Inn & Suites Sidney
2115 Illinois St, Sidney, NE

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 69 de 429 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 136 de 429 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 115 de 429 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 68 de 429 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 41 de 429 opiniones" "

7.0/10

Limpieza

7.4/10

Servicio y personal

6.2/10

Servicios

6.2/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

CESAR

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Miguel

Se hospedó 1 noche en julio de 2021

8/10 Bueno

SYLVIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A gentleman from india,who work on reception was very polite. We enjoyed our stay there.
Se hospedó 1 noche en julio de 2017

2/10 Terrible

Daven

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First day there the whole police station was there the lady up front barley speaks English so you don’t even understand her she’s rude and the beds are harder than a road might as well go sleep outside carpet had stains all over shower broke when turning handle and then they charge you for it even tho it’s been broke and overall there definition of a breakfast in some nasty waffle batter and a waffle cooker and a few gas station bought pastries
Se hospedó 6 noches en mayo de 2024

6/10 Aceptable

Theepika

Viaje en pareja
Average place to stay.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Payton

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front dest person was not nice at all!!! do not recommend at all!
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Relations, el 3 abr. 2024
Dear Payton,We are so sorry for any service you received that did not meet your expectations. What you have shared is unacceptable, and we will speak to the team member in question to ensure future guests have a much more welcoming experience. Thank you for bringing this to our attention.

4/10 Malo

Nicole

Se hospedó 1 noche en enero de 2024
Respuesta de ABVI, el 5 mar. 2024
Dear Nicole,Thank you for your review.kind regards,Management.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great for the price.
Se hospedó 1 noche en enero de 2024
Respuesta de ABVI, el 5 mar. 2024
Dear Richard,Thank you for taking the time of your day to leave us a review. We are please to hear that you enjoyed your stay. We hope to see you again. kind regards,Management.kind regards,Management.

8/10 Bueno

Amanda

Le gustó: Limpieza y servicio y personal
Clean, inexpensive room that included breakfast and served our needs well. I did not like how freezing cold the room was and the loud heater woke me up the few times it did kick on.
Se hospedó 1 noche en enero de 2024
Respuesta de ABVI, el 5 mar. 2024
Dear Amanda,Thank you for taking the time of your day to leave us a review. We are pleased to hear that you found your room and our hotel at your needs. We do apologize for the inconvenience with your heater, and will make sure to have our maintenance staff take a look at it to avoid this issue. We hope you choose to stay with us again in the near future and please don't hesitate to give us a call for your next booking. Have an amazing day and thank you once again for staying with us.kind regards,Management.

4/10 Malo

Sandra

Se hospedó 1 noche en diciembre de 2023
Respuesta de ABVI, el 5 mar. 2024
Dear Sandra,Thank you for your review.kind regards,Management.

10/10 Excelente

Deborah, Spanish Fork

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly service, clean room, plenty of parking, quiet neighborhood
Se hospedó 1 noche en octubre de 2023
Respuesta de Americas Best Value Inn, el 19 oct. 2023
Dear Deborah,Thank you for taking the time of your day to leave us a review. We are pleased to hear that your room was ready and cleaned for you. We will make sure to share your comments with our staff and truly hope to see you again. kind regards,Americas Best Value Inn Management.

8/10 Bueno

Diane

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The refrigerator froze my sandwich, the toilet seat was broke
Se hospedó 2 noches en octubre de 2023
Respuesta de Americas Best Value Inn, el 19 oct. 2023
Dear Diane,We apricate you taking the time of your day to leave us a review. I am sadden to hear that you had the following issue during your stay. At Americas Best Value Inn we value our guest and want to make sure we are up to standards especially during your stay. Please know this matter has been resolved and will make sure to stay on top of it. If you need any further assistance don't hesitate to give us a call. We hope you give us a second chance to make your stay as it should be. Thank you once again for your time.kind regards,Americas Best Value Inn Management

10/10 Excelente

LYNN

Viaje con mascota
Needs more outlets for people with CPAP machines
Se hospedó 1 noche en octubre de 2023
Respuesta de Americas Best Value Inn, el 19 oct. 2023
Dear Lynn,We apricate you taking the time to leave us a review. We will make sure to take your comment into consideration and hope to meet your indeed for the future. We hope you give us a second chance to make your stay better. If you need any further assistance please don't hesitate to give us a call. Thank you once again!kind regards,Americas Best Value Inn Management.

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
not so good
This is an old building with track stained carpet. The Person behind the desk didn't even know the restaurant across the parking lot was closed down, she said the food was pretty good. There was mold in the shower of our traveling companions. The ice machine didn't work. Won't go back.
Se hospedó 1 noche en julio de 2023
Respuesta de A, el 3 ago. 2023
We are saddened to know that you did not have an enjoyable experience, as we strive to exceed all expectations. Please know that our team is committed to positive change, and we would love to know where we could have done better during your stay. Should you return to Sidney, we hope to have another opportunity to impress you and change your impression. Safe travels.

6/10 Aceptable

Stephen

Viaje en grupo
No le gustó: Comodidad de las habitaciones
We arrived about 11:30 pm and desk was unattended. Note said to call a phone number, which took me twice calling it to get someone to come to the desk. Room was pretty dated, beds were extremely hard and uncomfortable. Sink didn't drain well, unless you flushed the toilet at the same time? In my experience, this is comparable to a $60-70 hotel room, but twice the price. There was also broken car window glass in the parking lot near entrance, creating a concern about the safety of it's location. Website said breakfast is only Monday through Friday and we checked out on a Saturday. When leaving, we did notice they were serving self made waffles and hostess cupcakes for breakfast items.
Se hospedó 1 noche en julio de 2023
Respuesta de Cameron S, el 1 ago. 2023
Hello Stephen,I really appreciate you taking the time to share your experience with us. I'm so sorry to hear that your stay didn't meet your expectations, and I want to apologize for the inconveniences you faced.I understand how frustrating it must have been to arrive late at night and find the front desk unattended. It shouldn't have taken you multiple calls to get someone to assist you. That's not the level of service we aim to provide.I'm also sorry that the room didn't meet your expectations. We strive to keep our accommodations in top shape, and I understand that the dated room and uncomfortable beds were disappointing. We are working towards upgrading the property and hope to address this concern soon.The sink and toilet issues are certainly concerning, and we'll make sure to address them right away to ensure that future guests don't encounter the same problem.Safety is paramount to us, and I'm genuinely sorry to hear about the broken car window glass in the parking lot. We'll investigate this immediately and take any necessary measures to enhance security.Your feedback is incredibly valuable to us, and it will help us improve and provide a better experience for our guests in the future. We'd love the chance to make it up to you and show you the improvements we've made. If you decide to give us another try, please reach out to the property directly, and we will ensure that everything goes smoothly for your reservation.Once again, thank you for sharing your thoughts with us. We're committed to making things right, and we hope to have the opportunity to welcome you back and provide you with a much more enjoyable stay.If you have any further questions or concerns, please don't hesitate to contact the property. Your satisfaction is our top priority.

6/10 Aceptable

Janelle

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
I liked the price, but with most amenities out of order or non existent next time I will pay more and stay somewhere else.
Se hospedó 1 noche en julio de 2023
Respuesta de Americas Best Value Inn, el 1 ago. 2023
Dear Janelle,Thank you for taking the time of your day to leave us a review. We are sorry to hear that your stay with us didn't reach your standards. We are working hard to fixing any issue to provide better service and quality for each one of our guest. We hope you can give us a second chance. If there is anything we can do please feel free to contact us directly to our property.Kind regards,Management.

10/10 Excelente

Brock

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good hotel for a low price
Se hospedó 6 noches en julio de 2023
Respuesta de j, el 16 jul. 2023
Thank you for taking the time to leave us such a kind review! We hope to see you again next discounted stay at your local America's Best Value Inn!

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Skimpy breakfast
It would be nice if they added boiled evgs or fruit to the breakfast, if not using the warming tray sitting on the counter for a hot breakfast.
Se hospedó 1 noche en julio de 2023
Respuesta de Americas Best Value Inn, el 13 jul. 2023
Dear Patricia,Thank you for taking the time of your day to leave us a review. We will make sure to keep your comments in mind and will speak with the team on updates for our breakfast. We hope your room and your stay was fantastic. Thank you once again and hope to serve you again in the future.kind remarks,Management

4/10 Malo

William

No le gustó: Limpieza y condiciones de la propiedad
Dirty, with to many tweakers hanging out in the parking lot all night.
Se hospedó 1 noche en julio de 2023
Respuesta de Americas Best Value Inn, el 13 jul. 2023
Dear William,Thank you for taking the time of your day to leave us a review. We are sorry to hear your comments on what was happening outside our property. We will make sure to keep in an eye out. However I do hope your room and service was a satisfaction. Thank you once again and hope to serve you in the future.kind remarks,Management.

8/10 Bueno

Marva

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2023
Respuesta de j, el 11 jul. 2023
Dear Marva,Thank you for taking the time of your day to leave us a feedback. I am please to hear that you enjoyed your stay with us. We hope to see you and your family again. Thank you once again & have an amazing day. Kind regards,Management.

8/10 Bueno

Phillip

Se hospedó 1 noche en junio de 2023
Respuesta de j, el 11 jul. 2023
Dear Phillip Thank you for taking the time of your day to leave us a feedback. I am please to hear that you enjoyed your stay with us. We hope to see you and your family again. Thank you once again & have an amazing day. Kind regards,Management.

10/10 Excelente

John

Le gustó: Limpieza y servicio y personal
Nice white place right off real downtown main Street
Se hospedó 1 noche en junio de 2023
Respuesta de Americas Best Value Inn, el 22 jun. 2023
Dear John,Thank you for taking the time of your day to leave us a feedback. I am please to hear that you enjoyed your stay with us. We hope to see you and your family again. Thank you once again & have an amazing day. Kind regards,Management.

6/10 Aceptable

Lauren

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Room was really dirty—stains on sheets, ring in toliet, smoke stains on bathroom ceiling. Lights did not work. No outlet by the bed—limited outlets generally. Breakfast was barren. Staff was really nice, most redeeming quality about the property.
Se hospedó 1 noche en junio de 2023
Respuesta de Americas Best Value Inn, el 22 jun. 2023
Dear Lauren,Thank you for taking the time of your day to leave us a review. I am sorry to hear your concern on our room. It is our main priority to make sure our hotels is well presented for all of our guest. I will make sure to share this with our team and make sure this does not happen again. We hope if your back in town, you give us a second chance to provide you with a better stay. If you have any questions please feel free to contact us directly to the property. Thank you once again and have an amazing day.kind regards,Management.

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room was clean, area was quiet. Front desk lady was very courteous and friendly
Se hospedó 1 noche en junio de 2023
Respuesta de Americas Best Value Inn, el 12 jun. 2023
Dear Robert,Thank you for taking the time of your day to leave us a review. I am pleased to hear that you enjoyed your room and stay with us. I will share your comment with my team who I am sure will be please with your kinds words. We hope to see you again.kind regards,Management.

4/10 Malo

Brooklynne

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
There were pee stained sheets on the bed. As in huge yellow spots covering the entire one side almost so we ended up sleeping on top of the blankets. When we came down for breakfast an hour after it started there was nothing there
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relations, el 7 jun. 2023
Thank you for reaching out, though we're distressed to learn about the experience you've described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly by our dedicated team as we take action to rectify the issues you've mentioned and ensure we uphold our high-quality standards. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

10/10 Excelente

Marilyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The people were very accommodating and friendly!
Se hospedó 1 noche en mayo de 2023
Respuesta de Americas Best Value Inn, el 12 jun. 2023
Dear Marilyn,Thank you for taking the time of your day to leave us a review. I will share your comments to my team who I am sure will be pleased from your remarks. We hope to see you and your family again. Thank you once again,Kind regards,Management

10/10 Excelente

Kandy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sidney
Nicest people we have ever met. Slept very comfortably, everything was great.
Se hospedó 1 noche en mayo de 2023
Respuesta de Americas Best Value Inn, el 12 may. 2023
Dear Kandy,Thank you for taking the time of your day to leave us a review. Our team is pleased to hear that you enjoyed your stay with us. Its our goal to make sure that guest like yourself are satisfied during your visit with us. We hope to see you and your family again.Best regards,Management

10/10 Excelente

Fausto

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best place to stay. Very clean and the staff vey kind.
Se hospedó 1 noche en mayo de 2023
Respuesta de Americas Best Value Inn, el 12 may. 2023
Dear Fausto,Thank you for taking the time of your day to leave us a review. We are pleased to hear your enjoy your stay with us and have met your expectations. We hope to see you again.best regards,Management

10/10 Excelente

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really enjoyed the staff. Both the manager and the young man on duty when I checked in were so very nice! I will definitely recommend this hotel
Se hospedó 1 noche en abril de 2023
Respuesta de ABVI Sidney NE, el 11 abr. 2023
Dear Kim,Thank you for taking the time of your day to leave us a review. Our team are pleased to hear your comments. We are excited to serve you again. If your needing any further assistance please feel free to contact us. Have an amazing week.kind regards, Management Team

2/10 Terrible

steve

Se hospedó 1 noche en febrero de 2023
Respuesta de Americas Best Value Inn, el 9 mar. 2023
Dear Steve.,Thank you for taking the time of you day to leave us a review. We hope you give us a second chance to make your stay better. Have an amazing day.kind regards,Americas Best Value Inn

6/10 Aceptable

Jeffrey

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
If you want high quality, good amenities, etc. This is not your place. If 3.75 or 4 out of 5 for clean, 2.5 out 5 for quality of building and 1.5 for breakfast. If that is acceptable to you this is a good place. By the way, there is a Safeway, with a Starbucks, across the street and on the other side of the block, so for a little effort a much better breakfast is available. It is a value property, and it is a good value. If you want high quality, go somewhere else but if all you need is a clean bed and a good night's sleep this is a very good place. Just do not expect more than what you are paying for.
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Sherry

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The property was clean and quiet but very few amenities. No in room coffee maker, very limited shampoo, etc., no hair dryer. Beds were fresh and very comfortable.
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

James

Viaje en pareja
Le gustó: Servicio y personal
Price, easy to find, parking, quiet, friendly staff. Slim breakfast, needs 24 hour coffee,. some construction.
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Brian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never Again
Probably the worst hotel I’ve ever stayed at, and I’ve been in some dumps. Took about 20 minutes to get someone to come to the counter to check in (dude was nice when finally arriving). Room hadn’t been cleaned from prior guest. Shower didn’t work. Couldn’t tell anyone because there was no one around to tell. I guess you get what you pay for. Cheapest hotel for a reason. Look elsewhere.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Guest Relations, el 10 oct. 2022
Dear Brian,We appreciate you sharing your experience and thank you for choosing to stay with us. However, we regret that your experience fell below your expectations as well as our standards. Rest assured, our maintenance team will address your concerns with the bathroom. Additionally, we will speak with our team to ensure we are upholding our high hospitality standards. Should you return to the area, we look forward to changing your perceptions with a stay that is nothing short of stellar.

10/10 Excelente

Lynda, flat rock

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Young man at the desk was very kind and helpful I believe his name is eloy
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Prakai

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff. Affordable hotel.
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Timothy

Viaje de negocios
Le gustó: Servicio y personal
The staff was super friendly and accommodating. Breakfast was meh but to be expected at this price point.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Virginia

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Linda

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Steve

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Molly A

No le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Johnny

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Never stay there it is a terrible place.
Se hospedó 1 noche en agosto de 2022
Respuesta de Guest Relations, el 1 sept. 2022
Dear Johnny,We are saddened to know that you did not have an enjoyable experience, as we strive to exceed all expectations. Please know that our team is committed to positive change, and we would love to know where we could have done better during your stay. Should you return to Sidney, we hope to have another opportunity to impress you and change your impression. Safe travels.

4/10 Malo

Brian

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was not a good property. The amenities didn't work no vending machines and working condition just laundry not working properly, in the room was just okay, hotel needs to be cleaned and revamped immediately.
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager, el 29 ago. 2022
Dear Brian,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. What you have described does not convey the high-quality standards we strive to uphold, and we are sincerely sorry that your time with us didn't reflect that. Cleanliness is one of our top priorities and will be discussed thoroughly as we make the appropriate changes. Thank you for bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.

6/10 Aceptable

Dana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good for a Rest
Keep in mind this is an Older Hotel in a Small town... With that you get what you pay for. Room was clean and it was a place to lay your head. Beds were hard, BUT after 19 hrs of driving I didnt care. Not much offered for Breakfast. Overall it wasn't bad.
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Julian, Laramie

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bed was broke and leaning to one corner, room smelled like burnt cigarette butts or something of that sort, tv remote wouldn't work and no other way to change channels
Se hospedó 1 noche en agosto de 2022
Respuesta de Guest Relations, el 23 ago. 2022
Dear Julian,We are so sorry to hear this. Hopefully, you shared your concerns with a member of our team, giving them a chance to provide a solution and return you to a comfortable stay. Nevertheless, we will follow and make any necessary corrections. Thank you for making your voice heard.

6/10 Aceptable

Cole

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
We checked it at 630 pm the night of check in and our room had not been cleaned bed was striped and trash cans were still over full front desk was not very helpful wanted us to wait for our room to be clean we could not wait as we had places to be then moved us to a different room after returning back to hotel our room key would not work as we were listed in a different room in the computer.
Se hospedó 2 noches en julio de 2022

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
There was no hot water, the refrigerator did not work, and the tub and sink did not drain properly.
Se hospedó 1 noche en julio de 2022
Respuesta de Guest Relations, el 26 jul. 2022
Hearing from our guests aids our constant growth and improvement, so thank you for reaching out. That said, please accept our sincere apologies for accommodations that failed to impress you. Your concerns are important to us and will be shared with the respective team as we rectify the matters you've mentioned. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 Terrible

ANDREW

Viaje en pareja
No le gustó: Servicio y personal
We arrived at 7:30, nobody was at the desk. A sign said "dial 0 for service". I did, and the phone behind the desk rang. And rang. And rang. After 10 minutes, my SO walked the entire hotel to look for someone. Nobody around. We were tired and hungry, so after 20 minutes of letting the phone ring we gave up and went to the Hampton.
Se hospedó 1 noche en julio de 2022
Respuesta de Guest Relations, el 20 jul. 2022
Dear Andrew, Thank you for reaching out, though we're distressed to read about the experience you described. Please accept our sincere apologies that no one was available to assist you. We will certainly look into this to see why it happened. In the future, we hope you consider officially staying with us and giving us another chance to provide you with the warm welcome you deserve.

8/10 Bueno

Gerald

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2022