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Opiniones de Best Western Plus Sun Canyon

2.5 out of 5
Best Western Plus Sun Canyon
260 N Garden Ave, Sierra Vista, AZ

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 360 de 482 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 85 de 482 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 482 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 482 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 482 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MARIA D. FIGUEROA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy agusto
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany, el 1 abr. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know. Thank you again, We value your feedback, and we hope you will come back and see us again soon.

10/10 Excelente

GONZALO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
LUGAR IDEAL
UN LUGAR EXCELENTE PARA DESCANSAR Y CONTINUAR EL VIAJE O QUEDARSE UN TIEMPO
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regina, el 11 ene. 2024
Thank you for taking the time to share your experience with us.I am glad you enjoyed your stay and hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente estancia
Muy bonito, muy limpio, excelentes condiciones, amabilidad en recepción, desayuno muy rico y completo
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regina, el 28 dic. 2023
Thank you for the great rating. I’m glad you enjoyed your visit with us and we hope you will come back to see us in the future.

10/10 Excelente

Magnolia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regina, el 22 dic. 2023
Thank you for taking the time to share your experience with us.I am glad you enjoyed your stay and hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Mariana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great and tasty breakfast, rooms are comfy. The service is great. Would recommend:)
Se hospedó 1 noche en junio de 2023
Respuesta de Regina, el 30 jun. 2023
Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. I hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel muy cómodo y súper limpio las habitaciones con buen espacio y el baño muy amplio. Altamente recomendable
Se hospedó 1 noche en junio de 2022
Respuesta de Sheena - Front Office Manager, el 2 jul. 2022
Gracias por tu reseña. Me alegro de que haya disfrutado de su visita y el hotel estaba limpio. Esperamos que vuelva de nuevo. __________________________________________ Thank you for your review. I am glad you enjoyed your visit and the hotel was clean. We hope you come back again.

10/10 Excelente

Carlos

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es recomendable, muy bien las instalaciones limpieza, atención y ubicación
Se hospedó 1 noche en febrero de 2022
Respuesta de Sheena - Front Office Manager, el 21 feb. 2022
Gracias por tu reseña. Esperamos que regrese en el futuro. Thank you for your review. We hope you will come back in the future.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien todo muy limpio, nuevo, espero que asi lo mantengan
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y agradable, el personal muy amable, muy bueno el desayuno
Se hospedó 1 noche en abril de 2019
Respuesta de Pam Colabella GM Best Western Plus Sun Canyon, el 4 may. 2019
Gracias por su maravillosa evaluación y esperamos darle la bienvenida de nuevo en el futuro!

10/10 Excelente

Tamara

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was centrally located to Kartchner Caverns, Coronado National Memorial, Tombstone, and Bisbee. It was also very comfortable and well-kept. The hot tub and pool were very nice. My room had a great view of the western sky and amazing sunsets.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Judith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
liked room but a bit cold at night.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rodney

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk was very helpful in meeting my needs for an enjoyable stay.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Laurie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice!
Se hospedó 1 noche en abril de 2024
Respuesta de Tiffany, el 22 abr. 2024
Thank you for the great rating. I’m glad you enjoyed your visit with us and we hope you will come back to see us in the future.

8/10 Bueno

Stuart

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a nice hotel. Staff was great. Breakfast area was really good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany, el 17 abr. 2024
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay, especially our breakfast options, and that our staff made a good impression on you. We appreciate your loyalty to our brand and look forward to welcoming you back soon. If you have any further comments or concerns, please do not hesitate to let us know.

8/10 Bueno

Cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Tiffany, el 17 abr. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know. Thank you again, We value your feedback, and we hope you will come back and see us again soon.

8/10 Bueno

Jeffery, Solvang

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable property near center of Sierra Vista
Se hospedó 1 noche en abril de 2024
Respuesta de Tiffany, el 11 abr. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know.Thank you again, We value your feedback, and we hope you will come back and see us again soon.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super friendly staff, especially at check-in, apprectiate the free bottled water and bottle fill station. Breakfast was terrific - really appreciated the gluten-free muffins! Beds were a little firm, but better than too soft! Would stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany, el 5 abr. 2024
Thank you for the great rating. I’m glad you enjoyed your visit with us and we hope you will come back to see us in the future.

8/10 Bueno

Marysol, Sacramento

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not much space in the Bathroom. It’s a really tight space
Se hospedó 3 noches en marzo de 2024
Respuesta de Tiffany, el 5 abr. 2024
I'm sorry to hear that you experienced some inconvenience and disappointment with the bathroom. We are looking into option during our next remodel.

6/10 Aceptable

Ronald

Viaje familiar
Le gustó: Servicio y personal
Bathrooms are tiny, numerous extra charge contingencies. Just ax2,star location and facility
Se hospedó 2 noches en marzo de 2024
Respuesta de Tiffany, el 5 abr. 2024
I'm sorry to hear that you experienced some inconvenience and disappointment with the bathroom. We are looking in to option during our next remodel.

10/10 Excelente

ROBIN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Professional and helpful staff. Free Breakfast had great variety and Dining area very clean. Room was modern, clean and temperature very comfortable.! I will stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany, el 1 abr. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know. Thank you again, We value your feedback, and we hope you will come back and see us again soon.

10/10 Excelente

Theresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had a wonderful stay. The hotel was very nice, quiet and clean. Management was wonderful, even the other guests were very nice!
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany, el 26 mar. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know.Thank you again, We value your feedback, and we hope you will come back and see us again soon.

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice place
Se hospedó 3 noches en marzo de 2024
Respuesta de Tiffany, el 26 mar. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know.Thank you again, We value your feedback, and we hope you will come back and see us again soon.

8/10 Bueno

DESIREA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I did not like that my room had a patio and i could not smoke out there
Se hospedó 2 noches en marzo de 2024
Respuesta de Tiffany, el 18 mar. 2024
Thank you for sharing your feedback with us. We are sorry to hear that you were disappointed with the fact that smoking is not allowed on the patio of your room. As a 100% non-smoking hotel, we take the health and well-being of our guests very seriously and strive to provide a clean, comfortable, and healthy environment for all.We understand that smoking is a personal choice and apologize for any inconvenience caused. However, we hope you can appreciate our commitment to maintaining a smoke-free environment for the benefit of all our guests. We do offer designated smoking areas on the property, which we hope you will find convenient.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our hotel in the future.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nicely decorated!
Se hospedó 2 noches en marzo de 2024
Respuesta de Tiffany, el 18 mar. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know. Thank you again, We value your feedback, and we hope you will come back and see us again soon.

2/10 Terrible

MARILYN

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany, el 18 mar. 2024
Thank you for taking the time to share your experience with us. I am sorry to see that you did not fully enjoy your visit with us. We are always looking for ways to improve and we value your feedback, please let us know if there is something we could have done differently. Thank you again, we hope you will choose to stay with us in the future.

10/10 Excelente

Deborah, Sierra Vista

Viaje en grupo
Le gustó: Servicio y personal y servicios
The parking is awkward but there is a convenient store right across the street, a few restaurants and bars within walking distance and the view is impeccable.
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany, el 14 mar. 2024
Thank you for taking the time to share your experience with us.I am glad you enjoyed your stay and hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Tiffany, el 26 mar. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know.Thank you again, We value your feedback, and we hope you will come back and see us again soon.

6/10 Aceptable

Edward

Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany, el 14 mar. 2024
Thank you for taking the time to share your experience with us.I am glad you enjoyed your stay and hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Tiffany, el 14 mar. 2024
Thank you for taking the time to share your experience with us.I am glad you enjoyed your stay and hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

8/10 Bueno

David

Viaje familiar
Very clean room, staff and service was good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Regina, el 8 mar. 2024
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay, especially our breakfast options, and that our staff made a good impression on you. We appreciate your loyalty to our brand and look forward to welcoming you back soon. If you have any further comments or concerns, please do not hesitate to let us know.

2/10 Terrible

Elizabeth

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I called prior to booking a room as to the hot tub. Was it operational, hot, etc. Desk clerk said it was set at 103 degrees. When we got there and checked it out it was cold but the jets were working. Carlos said he'd get it working, it would take a couple of hours. Much later it was still cold. Pool thermometer was at 80 degrees. Then Carlos said "someone" had pushed the "emergency stop" button and he couldn't do anything about it, but the jets were still working. The next day was the same excuse. It is a health violation and also false advertising to claim the "hot tub" is "hot.". I chose your motel because I was told the hot tub was operational. I come to Sierra Vista frequently as my oldest son lives there. I'll not use your motel again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tiffany, el 5 mar. 2024
I'm sorry to hear that you had a bad experience with the hot tub during your stay. I understand how important it is to have all the amenities working properly when you're looking for some relaxation while traveling. When you first reported the issue, the hot tub was working fine and was at the right temperature of 103 degrees. However, we encountered an unexpected mechanical problem, and we tried to fix it multiple times during the weekend. We apologize for any inconvenience you may have faced during your stay and appreciate your patience and understanding.

6/10 Aceptable

Karl

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Regina, el 4 mar. 2024
Thank you for taking the time to share your experience with us.I am glad you enjoyed your stay and hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property has been updated and is beautiful inside. Next door is a fabulous establishment called Tombstone Brewery with fabulous food and drinks and the friendliest staff ever. Ashly makes a mean margarita.
Se hospedó 1 noche en febrero de 2024
Respuesta de Regina, el 4 mar. 2024
Thank you for sharing your experience with us. I am pleased to hear that you had an enjoyable stay, and we hope to have the pleasure of welcoming you back soon. Your loyalty is deeply appreciated, and we value your feedback. Please do not hesitate to reach out if you have any questions or wish to make a reservation. Thank you again for choosing our brand.

10/10 Excelente

Calvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed for one night, everything was nice and up to par. Breakfast was really killer!
Se hospedó 1 noche en febrero de 2024
Respuesta de Regina, el 4 mar. 2024
Thank you for sharing your experience with us. I am pleased to hear that you had an enjoyable stay, and we hope to have the pleasure of welcoming you back soon. Your loyalty is deeply appreciated, and we value your feedback. Please do not hesitate to reach out if you have any questions or wish to make a reservation. Thank you again for choosing our brand.

8/10 Bueno

Dave

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good option for Sierra Vista
Se hospedó 3 noches en febrero de 2024
Respuesta de Regina, el 26 feb. 2024
Thank you for sharing your experience with us. I am pleased to hear that you had an enjoyable stay, and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en febrero de 2024
Respuesta de Regina, el 26 feb. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know. Thank you again, We value your feedback, and we hope you will come back and see us again soon.

10/10 Excelente

charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean hotel and a convenient drive to tombstone, the reason for our visit. Good breakfast buffet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Regina, el 20 feb. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay and hope you will come back and see us again soon. Thank you again, we value your feedback and appreciate your loyalty to our brand.

6/10 Aceptable

Frank

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Regina, el 20 feb. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay and hope you will come back and see us again soon. Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Jose

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Front desk guy was kinda rude.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tiffany, el 12 feb. 2024
I'm sorry for any trouble you experienced while checking in. We appreciate your feedback and will make sure to talk to our team about it.

10/10 Excelente

Shane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Tiffany, el 12 feb. 2024
Thank you for taking the time to share your experience with us.I am glad you enjoyed your stay and hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Angela

Se hospedó 3 noches en enero de 2024
Respuesta de Regina, el 26 mar. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know.Thank you again, We value your feedback, and we hope you will come back and see us again soon.

10/10 Excelente

richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Regina, el 30 ene. 2024
Thank you for the great rating. I’m glad you enjoyed your visit with us and we hope you will come back to see us in the future.

10/10 Excelente

Gabe

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room with a view
I got room 216, king bed with a huge balcony. I was able to see my vehiclenfrom the room and had a great view of the pool. Thisbis an older property but was remodeled nicely. The complimentary breakfast was far better than many other chain hotels I stay at frequently. Lots of hot and cold choices, and some of the tastiest turkey sausage patties Ive had. Tombstone Brewing Company has a location next-door with great food, beer and a nice outdoor spqce in back. Pay a little more to stay here, you wont be disappointed! I know I'll be back.
Se hospedó 1 noche en enero de 2024
Respuesta de Regina, el 29 ene. 2024
Thank you for taking the time to share your experience with us.I am glad you enjoyed your stay and hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Place to stay!
The hotel was clean and beautiful. Front desk staff was friendly and helpful and our room was clean and comfortable. I love a fridge in room! Breakfast was tasty with a great variety. Penny, the breakfast attendant was helpful and kind and a very hard worker. She was a delight!
Se hospedó 1 noche en enero de 2024
Respuesta de Regina, el 25 ene. 2024
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay, especially our breakfast options, and that our staff made a good impression on you. We appreciate your loyalty to our brand and look forward to welcoming you back soon. If you have any further comments or concerns, please do not hesitate to let us know.

8/10 Bueno

Joel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would stay here again. Great bed.
Se hospedó 1 noche en enero de 2024
Respuesta de Regina, el 25 ene. 2024
Thank you for the great rating. I’m glad you enjoyed your visit with us, and we hope you will come back to see us in the future.

10/10 Excelente

Cristine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel. Super clean. Great staff. Definitely staying at this hotel again next time we're in Sierra Vista.
Se hospedó 3 noches en enero de 2024
Respuesta de Regina, el 22 ene. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. It is good to hear that our staff made a good impression as well. I hope you will come back and see us again soon.Thank you again, we value your feedback and appreciate your loyalty to our brand.

10/10 Excelente

KaRa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Regina, el 22 ene. 2024
Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We always strive to improve our services, so if there is anything we could have done better, please don't hesitate to let us know.Thank you again, We value your feedback, and we hope you will come back and see us again soon.

10/10 Excelente

Feri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and service. The room was very clean. I had a great experience. Thank you.
Se hospedó 3 noches en enero de 2024
Respuesta de Regina, el 22 ene. 2024
Thank you for the great rating. I’m glad you enjoyed your visit with us, and we hope you will come back to see us in the future.

8/10 Bueno

Lane

Viaje familiar
Le gustó: Limpieza y servicio y personal
Very hard pillows and thin towels
Se hospedó 1 noche en enero de 2024
Respuesta de Regina, el 15 ene. 2024
We apologize for any inconvenience or disappointment you may have experienced during your visit. Please know that we take all feedback seriously and will do our best to address any issues or concerns you may have. We appreciate your honesty and hope that we can make it up to you in the future. Thank you for choosing us and we look forward to the opportunity to serve you better.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms are nicely updated and very comfortable
Se hospedó 7 noches en enero de 2024
Respuesta de Regina, el 22 ene. 2024
Thank you for the great rating. I’m glad you enjoyed your visit with us, and we hope you will come back to see us in the future.