Paquetes Vacacionales Incluyen Hotel y Vuelo a Silva Jardim

El desayuno delicioso lo mejor de este hospedaje, así como el personal tanto el portero como en el restaurante muy amables todos y te entienden en español, si lo recomiendo si vas en familia y con niños sobre todo por la ubicación, solo considera que es parte del hotel real palace y la alberca y el restaurante tienes que ir a esa área pero todo bien

This hotel fell short of expectations. It's not a 5-star venue but an old house with accessibility issues. Maintenance problems and limited staff availability left us dissatisfied. The location wasn't as convenient as advertised. Not recommended for short visits or couples. Issues Faced: Pushy Check-in: Manager Paulo tried to upsell a pricier room at check-in, which was uncomfortable. We were just eager to settle in our room. Room Concerns: Standard room lacked windows and garden view. Upgraded room had maintenance issues, noise, and inadequate insulation. Uncomfortable mattresses. Unreliable Breakfast: Daily delays in breakfast delivery. This was especially inconvenient on the day of our departure when I had informed them in advance of my early check-out time. The chef assured me there wouldn't be a problem, but when the morning arrived, there was no one available at the hotel when I needed to leave. Deceptive Practices: Another disappointing aspect of the hotel was the deceptive practices employed by the manager, Paulo. As the hotel is located in a gated community, I sought advice on transportation to the airport. Paulo informed me that calling an Uber was not possible due to the community's rules and offered the hotel's transfer service for a steep price of 250 reales. I ended up getting an uber for less than 70 reales. In conclusion, the hotel didn't meet our expectations. It's not worth a 5-star rating. For a better experience, consider other options.

Super well located in a nice and safe area in Ipanema. The staff is super nice and helpful. The breakfast is great. Rooms were very nice although a bit small. One thing I would recommend is an improvement to the shower. Great place, would definitely stay there.

Es un hotel viejo, el drenaje no es el mejor, los baños tienen un olor desagradable todo el tiempo. Deficiente servicio de sillas y sombrillas de playa. No dan botellas de agua de cortesía. El menú del desayuno está muy básico pero aceptable. El servicio de recepción es muy bueno, el personal amable