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Opiniones de InTown Suites Extended Stay Atlanta GA - Snellville

2.5 out of 5
InTown Suites Extended Stay Atlanta GA - Snellville
1784 Presidential Cir, Snellville, GA

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 65 de 430 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 80 de 430 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 80 de 430 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 92 de 430 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 113 de 430 opiniones" "

6.0/10

Limpieza

6.2/10

Servicio y personal

4.8/10

Servicios

5.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
El olor del pasillo del segundo piso es malo. Las toallas tenían manchas.
Se hospedó 9 noches en septiembre de 2018

2/10 Terrible

Tryna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Never had a clean linen. No service requests ever answered. I was demanded to get out on Sunday at 11 even though the front desk clerk Steve stated if I chose to stay until Monday it would be an additional charge. I was called on mother's day at church at 11:01 stating that my belongings would be locked in the room until Monday. I left church to be given 2 hours to get out and still be charged a full night. I will never book here stay here of recommend anyone stay here. Giant roaches and lazy staff. Horrible. For 23 nights and paid $1800
Se hospedó 23 noches en abril de 2024

4/10 Malo

Roderick

Se hospedó 7 noches en noviembre de 2023

4/10 Malo

Joanne, Lisbon Falls

No le gustó: Limpieza y condiciones de la propiedad
Office open 11-6 only. One employee was very kind and empathetic and the other was completely corporate. Room was extremely small. Kitchen table was on the verge of collapsing. I could not even use it.Maitenance walked in one at 10pm, thinking it was empty. The next day, the same thing happened at 7pm. Good thing the inside lock was locked, so they could not get inside. Scared the living daylight out of me. Bait and switch at checkin. Oh you requested this room, which is in bad shape. You can check it out and if you don't like you can pay more for an upgraded room. The room was small and smelled like urine. I chose the upgraded room. The only difference was that it had no odor and had a full sized microwave. I just touched the side of the towel rack and it collapsed. For that I was charged $10. I will never return there.
Se hospedó 21 noches en septiembre de 2023

4/10 Malo

Pamela

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
it was advertised for a newer, revised trim. However, we were given the older room, which smelled like mold and cleaner. It was not as updated as we thought it would be. They did not charge us correctly upon arrival based on what our balance was supposed to be it’s been an effort to discuss this with them as they are not budging on what they say it should be, even though it does not comply with what hotel.com sent in a confirmation.
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Sandy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en mayo de 2023

2/10 Terrible

Cheong Woon

Se hospedó 10 noches en enero de 2023

8/10 Bueno

Brenda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was on the small side but had everything needed. Had to leave 4 days prior than expected and they refused to refund the cost of the prepaid last 4 days, even though checked out before 11 am. No refund wording was in the contract, but still annoying.
Se hospedó 11 noches en octubre de 2022

4/10 Malo

DENNIS

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Should not be a extended stay
The rooms are very small. The beds are very uncomfortable for it being a extended stay. The bathroom is small and old, alot of rust. The kitchen is small, and frige is small.
Se hospedó 4 noches en marzo de 2022

10/10 Excelente

Yolanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Professional and clean
The staff was very professional, and i enjoyed my stay.
Se hospedó 8 noches en febrero de 2022

4/10 Malo

Bobby

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was what I expected I guess for the price. Got locked out of my room couldn’t get in touch with anyone until almost noon the next day !
Se hospedó 4 noches en noviembre de 2021

2/10 Terrible

Titus

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Never book here they truly dont care
tub had mold and dirt in the cracks some was visible the ac vent had no cover the tv remote control didn’t work the floor had never been mopped i got there a 3 for the reservation and didn’t get a room till 520 visible dirt all over the walls reeked of old cigarettes and all they told me was they can cancel my stay and i can pay for the first night smh never again
Se hospedó 7 noches en mayo de 2021

2/10 Terrible

Cliente verificado

Reservation was confirmed through orbitz but the hotel would not honor the reservation and said they did not have any rooms available. Customer service was very poor and the management lady was very unhelpful and argued that it didn’t matter if a reservation was confirmed through orbitz or not there was no room available and we had to last minute find another place to stay.
Se hospedó 4 noches en abril de 2021

10/10 Excelente

madeline

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beyond exceptional.
Very peaceful and relaxing loved the comfort and nice view from room. The lady that checked me in was above and beyond feeling welcomed and helpful. She was exceptional. I’ll definitely recommend and stay again next time.
Se hospedó 1 noche en mayo de 2021

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal y servicios
Se hospedó 2 noches en abril de 2021

2/10 Terrible

Christi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No room even though i paid
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Marcus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en marzo de 2021

6/10 Aceptable

Kendrick

Se hospedó 2 noches en abril de 2021

4/10 Malo

Cliente verificado

Se hospedó 1 noche en marzo de 2021

8/10 Bueno

Lucy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome as always
Always happy hear very comfortable great staff. Upgrade rooms are awesome must do upgraded remolded rooms is very nice
Se hospedó 2 noches en enero de 2021

2/10 Terrible

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was nothing like the picture. Small. filthy and from the 70s, The smell of pot and cigarette smoke was everywhere and the place was very noisy. Stay far away from this place.
Se hospedó 1 noche en enero de 2021

4/10 Malo

Nathaniel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2020

2/10 Terrible

Akinyemi

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NASTY HOTEL
The room was dirty. I tried about 5 rooms and all of them were nasty. I have to upgrade to a more expensive room that wasn't that great but better. I will not recommend anyone to stay that this NASTY hotel.
Se hospedó 1 noche en octubre de 2020

2/10 Terrible

Cliente verificado

Se hospedó 7 noches en agosto de 2020

10/10 Excelente

Carlos

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 11 noches en julio de 2020

8/10 Bueno

taricka

Se hospedó 2 noches en junio de 2020

2/10 Terrible

Steven

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 28 noches en abril de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ease of check in. Comfortable bed. Noisy area, smoking outside the exit doors.
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Lee Ann

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet please
Property doing major remodeling. Noise levels start early. As does house keeping. No “Do Not Disturb” signs Available in room so knock on the door at 7:30am.....
Se hospedó 2 noches en marzo de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Crack house hotel
The room smells of fish and shrimp people in and out of rooms in the middle of the night noise in the hall way I was so unsatisfied to the point didn’t stay a whole night in the hotel went some where else
Se hospedó 1 noche en enero de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2020

10/10 Excelente

sheridan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020

2/10 Terrible

IntowneSuites, Grayson

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had to change rooms three times to find one that was the most unsanitary. I paid almost $700 bucks because I had to add an extra night and while I'm checking out, I hear somebody get a room for the same days as me and got charged less than $300 and was dumbfounded that I paid more than half. They wouldn't give more towels and didn't clean the room once. The stove didn't work so I had to spend more money having to eat out.ths sink didn't drain and flooded part of the room and was told it was our duty to clean it up. Even asked for more towels to help absorb and they denied so we used all our clothes to clean it up. Very upset with the stay andif I could've afforded to get another place I definitely would have
Se hospedó 6 noches en enero de 2020

8/10 Bueno

Chris

Se hospedó 11 noches en diciembre de 2019

2/10 Terrible

Khaleelah

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
They need to remodel the beds are hard and uncomfortable housekeeping doesn’t come clean your room only once a week I wouldn’t recommend any one to them also found a bug under my covers by my feet they said I probably brought it in from outside
Se hospedó 9 noches en noviembre de 2019

8/10 Bueno

Lesa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2019

2/10 Terrible

Cliente verificado

Se hospedó 7 noches en noviembre de 2019

2/10 Terrible

Willee, Texas

Viaje de negocios
No le gustó: Servicio y personal
Closed on Sundays. Rude staff. Will never consider them again.
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean. Walls are thin I could hear the man next door snoring
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Cyril

Viaje de negocios
No le gustó: Servicio y personal
Not Surprised!
It was ok could’ve been cleaner... ask so many unnecessary questions... my model of car , tag number etc..
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2019
Respuesta de Manager, el 22 oct. 2019
Glad you enjoyed your stay!

2/10 Terrible

InTownsuite, Snellville

Viaje en grupo, Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Not able check in and still got charge, you need to assist your client and get the money back
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Brandon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Manager, el 22 oct. 2019
Glad you enjoyed your stay!

10/10 Excelente

Lawrencegreer, Snellville georgia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My name is lawrence greer and i really enjoy ms.melinda and the rest of the staff they are very nice and friendly and always gets what i need when i need it perfect customer service they are all awesome ...THANK YOU
Se hospedó 1 noche en septiembre de 2019
Respuesta de Manager, el 22 oct. 2019
Glad you enjoyed your stay!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that the property has back door access that cuts off at a night... I like that it is none smokeing
Se hospedó 1 noche en septiembre de 2019
Respuesta de Manager, el 22 oct. 2019
Glad you enjoyed your stay!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The price was affordable the carpets need to be cleaned and there are roaches
Se hospedó 7 noches en agosto de 2019

2/10 Terrible

Ciara

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I will never stay at this location again, I called to let them know I’ll be arriving at 10 pm and said ok. Got there couldn’t check in because they were closed,so booked another hotel. Upon getting there the place is filthy lobby is gross.
Se hospedó 2 noches en agosto de 2019