Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 94 de 340 opiniones" "
10 - Excelente
94
Puntuación de 8, es decir, Bueno. Basada en 133 de 340 opiniones" "
8 - Bueno
133
Puntuación de 6, es decir, Aceptable. Basada en 60 de 340 opiniones" "
6 - Aceptable
60
Puntuación de 4, es decir, Malo. Basada en 32 de 340 opiniones" "
4 - Malo
32
Puntuación de 2, es decir, Terrible. Basada en 21 de 340 opiniones" "
2 - Terrible
21
7.8/10
Limpieza
8.2/10
Servicio y personal
7.0/10
Servicios
7.2/10
Condiciones de la propiedad
7.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Brandon
Viaje de negocios
3 abr. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The staff was super friendly. Rooms are not that desirable
Brandon
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Desk, el 3 abr. 2024
Brandon, If there is any issue at all with your room, staff is available 24 hrs. Please let us know how we can help.
6/10 Aceptable
Richard
10 mar. 2024
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Towels were very thread bare and the pillows were wimpy. Room area was adequate!
Richard
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Desk, el 16 mar. 2024
Thank you for the feedback. We will use it to improve our service.
6/10 Aceptable
Denise
10 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Denise
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Desk, el 16 mar. 2024
Thanks for the review. If there were any specific areas where we could have improved your stay, please reach out to us via the contact form on our website soldotnainn.com or via email. We would like to improve!
2/10 Terrible
Nelz
Viaje de negocios
20 feb. 2024
No le gustó: Limpieza y condiciones de la propiedad
Bed Bugs!!
Nelz
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Desk, el 21 feb. 2024
We take all complaints and feedback seriously. Rest assured that we immediately closed and treated the room and moved this guest a new room with complimentary upgrade.
8/10 Bueno
clifford
18 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
clifford
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Desk, el 24 feb. 2024
We appreciate the review.
8/10 Bueno
Joni
18 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great shower. Plenty of hot water.
$31 charge for early check in.
Joni
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Desk, el 24 feb. 2024
Thanks for staying with us!
4/10 Malo
Cody
26 ene. 2024
No le gustó: Limpieza
Lots of hair in the shower. Shower head was very low
Cody
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Desk, el 27 ene. 2024
Sorry to hear you found issues with your room. We would have gladly offered you a different room if the issues had been brought to our attention. Staff are available 24/7 if you have any questions or concerns.
6/10 Aceptable
Richard L
Viaje familiar
26 nov. 2023
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Attempted to charge extra $20 for a minimally early checkin. Very meager breakfast offerings. No toiletries or towels available on holiday.
Richard L
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotel Desk, el 29 nov. 2023
We spoke with the guest the day before and informed them of the holiday closure and gave them extra toiletries and towels. If there was any issues during the holiday, staff was accessible to help them. They didn't ask for any help. And yes, if a guest wants to rent extra time in the room, it costs something.
2/10 Terrible
Sanne
26 nov. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sanne
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotle Desk, el 29 nov. 2023
This guest stayed with us for multiple nights and did not bring any issues to our attention. We have staff available 24/7 who want to make sure our guests have a pleasant stay. If there was an issue, we would have done all we could to fix it right away.
10/10 Excelente
Robert, Homer
17 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Small, but very well designed room. Neat and clean. Well appointed, and comfortable.
Robert
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Desk, el 19 nov. 2023
Thanks for the great review! We hope you visit us again!
8/10 Bueno
Kelly
Viaje familiar
10 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kelly
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Desk, el 15 nov. 2023
Thanks for the review Kelly! Hope you stay with us again.
10/10 Excelente
Carol
Viaje de negocios, Viaje con mascota, Viaje familiar
3 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this place I have stayed here three time this year and will definitely come back again.
If you have the chance to stay here do it
Carol
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Thank you for the review!
4/10 Malo
David
16 oct. 2023
There were bedbugs in the room. I left early so I didn’t get them
David
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Shortly after your stay a different guest reported the issue to us and we immediately took care of it.
6/10 Aceptable
Brent
Viaje de negocios, Viaje familiar
11 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Quiet with friendly staff
Brent
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Thank you for your visit. If there is something we could have done better, please feel free to reach out to us by email or using the contact form on our website.
4/10 Malo
Conrado
9 oct. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Mattress smelled like pee.
Conrado
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
We would never expect a guest to sleep on a soiled or smelly bed, and it's a shame that we only heard about this issue long after your stay. Please know that we have staff available 24/7 and we would have gladly moved you to one of the other open rooms if you had only let us know there was an issue.Although no guest who has stayed in the room after you has shared your concern, we will certainly take a close look to ensure the mattress is in good condition.
8/10 Bueno
Merlin
8 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Merlin
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Thanks for the review, Merlin. We hope you stay with us again!
8/10 Bueno
Michael
1 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Michael
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Thanks for staying with us. We appreciate your feedback!
2/10 Terrible
Mark
Viaje de negocios
25 sept. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was like sleeping on a sheet of plywood, the bathroom looked like it hadn’t been cleaned in a weeks worth guests, I honestly would’ve rather slept in my truck!
Mark
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Mark,We keep track of guest feedback on each mattress, and you are the first guest to offer any negative feedback on that mattress. As you were told at check in, hotel staff was available 24/7 if you had any issues or concerns. We had several other rooms open we would have been glad to place you in -even upgrading your res at no cost. It's strange that you made no effort to reach out to us during your stay or at check out.
6/10 Aceptable
Mike
24 sept. 2023
No le gustó: Limpieza
Mike
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Mike,If we could have done something to make your stay better, please let us know. We are eager to improve your experience next time you stay with us.
10/10 Excelente
Marion, Wasilla
Viaje con mascota
23 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I use the Soldotna Inn because it is centrally located for my dog related trials in the Kenai. They do charge an extra $25 per night for pets which I find irksome as my dogs are well behaved and quieter than others that are staying there. They are pet friendly though. Great places to walk leashed dogs. It’s an older hotel but the rooms are clean. Easy Peasy to stay there.
Marion
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Thanks for your kind review, Marion! We hope you stay with us again!
10/10 Excelente
Steve
21 sept. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza
Steve
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
We appreciate the positive review, Steve. We hope to see you again!
8/10 Bueno
Kim
21 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kim
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Thanks for taking the time to let us know about your stay!
8/10 Bueno
Killian
19 sept. 2023
Killian
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Glad to see you had a pleasant stay, Killian. We hope you choose us again!
4/10 Malo
Cliente verificado
Viaje de negocios
18 sept. 2023
No le gustó: Condiciones de la propiedad
Disappointed with everything.
Did a great job of strategically photographing for the website. Not what I expected for the price I paid.
Cliente verificado
Se hospedó 2 noches en septiembre de 2023
10/10 Excelente
Staci
12 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staci
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Please stay with us again! Thanks for the review!
6/10 Aceptable
Sharla
Viaje familiar
11 sept. 2023
No le gustó: Condiciones de la propiedad
Rooms were very warm. Unable to open windows to get cooled down.Expired yogurt, old bread
Sharla
Se hospedó 2 noches en agosto de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Sharla,Thank you for the honest feedback and for providing some areas where we can improve. We will take this feedback seriously.
6/10 Aceptable
Debra
10 sept. 2023
Debra
Se hospedó 3 noches en septiembre de 2023
Respuesta de Hotel Desk, el 8 nov. 2023
Debra, we aim to provide a positive experience for our guests. If there's something we could have done better for you, please don't hesitate to reach out to us by email or via the contact form on our website.
8/10 Bueno
Kerry
Viaje en pareja
3 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Nice cozy room.
Kerry
Se hospedó 1 noche en septiembre de 2023
2/10 Terrible
Lester
Viaje familiar
28 ago. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t bother
Wall were paper thin and you could hear other guests all the time. Had to keep a window open to keep it from getting way to hot which then resulted in hearing all the traffic and the groups of smokers talking outside. Dirty floors and shower. Uncomfortable bed.
Lester
Se hospedó 1 noche en agosto de 2023
10/10 Excelente
Rozanne
Viaje de negocios, Viaje familiar
25 ago. 2023
Le gustó: Servicios
Unusual for Alaska during August, even with fans, room was hot. Comfortable beds. Would stay again.
Rozanne
Se hospedó 1 noche en agosto de 2023
2/10 Terrible
james
7 ago. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mold in the bathroom. What else do I need to say
james
Se hospedó 1 noche en agosto de 2023
Respuesta de Maggie, el 9 ago. 2023
I am sorry, we checked the room and there is no mold. it is not the first time you complained the problem not existed and you are on our DNR list before and will be on our DNR again. Sorry about this.
10/10 Excelente
Maria Thereza
6 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable and friendly bedroom
Maria Thereza
Se hospedó 1 noche en julio de 2023
10/10 Excelente
Robin
29 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Never stayed there before. Only did because of other Crazy prices out there and glad I did very comfortable!
Robin
Se hospedó 1 noche en julio de 2023
8/10 Bueno
thomas
29 jul. 2023
thomas
Se hospedó 1 noche en julio de 2023
10/10 Excelente
MICHAEL
Viaje en grupo
28 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was great and catered to needs. Rooms were clean it was a great 3 day stay.
MICHAEL
Se hospedó 3 noches en julio de 2023
6/10 Aceptable
Jody
Viaje de negocios
27 jul. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our initial encounter was absolutely terrible- RUDE RUDE lady at front desk, was not able to check in because she was too busy talking on her personal phone. We left found a place to eat, came back service was better but the insult was already felt.
Jody
Se hospedó 1 noche en julio de 2023
10/10 Excelente
Shelley
27 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Front office staff was very friendly. Check in easy.
Shelley
Se hospedó 1 noche en julio de 2023
8/10 Bueno
James
24 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Na
James
Se hospedó 1 noche en julio de 2023
8/10 Bueno
Lowry
Viaje familiar
23 jul. 2023
Le gustó: Limpieza y servicio y personal
Older property but clean. Good location.
Lowry
Se hospedó 1 noche en julio de 2023
10/10 Excelente
Joseph
Viaje familiar
15 jul. 2023
Le gustó: Limpieza y condiciones de la propiedad
N/A
Joseph
Se hospedó 1 noche en julio de 2023
10/10 Excelente
Barbara
14 jul. 2023
Le gustó: Limpieza y servicio y personal
Great. Bed was soft and low. I had to be upstairs. Not liking stairs
Barbara
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Desk, el 15 jul. 2023
Thanks for the review, Barbara. If you need a downstairs room next time, choose one of our 1 Queen rooms and then call to make sure it's on the ground floor -we have a couple 1Q rooms upstairs. Hopefully that will make your next stay much more comfortable!
2/10 Terrible
Cliente verificado
11 jul. 2023
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel was dirty and room was extremely hot. No AC.
They had the heater up to 80 when we walked in, with no AC we could not get the hotel to cool down. Extremely uncomfortable all night. The room was also dirty and gross. Towels had holes and were discolored.
Would not stay here again.
Cliente verificado
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Desk, el 12 jul. 2023
Sorry to hear this, though something seems off about this review. We have had the heat for the whole building turned off all summer and it has been cold and rainy this year. We have gotten a couple complaints about the rooms being too cool this summer, and no complaints about heat. We also have staff easily available 24/7, so if your room was not properly cleaned or there was an issue with heat, a staff member could have fixed the issue or placed you in a different room. We would never expect you to stay in an uncomfortable or uncleaned room.
10/10 Excelente
Emily
11 jul. 2023
Emily
Se hospedó 1 noche en julio de 2023
Respuesta de maggie, el 13 jul. 2023
thanks for your sharing
10/10 Excelente
Nancy
Viaje de negocios, Viaje en pareja, Viaje con mascota, Viaje familiar
6 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the mattress, staff was friendly and accommodating. Affordable and clean too.
Nancy
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Desk, el 6 jul. 2023
thanks for the review, Nancy. Please think of us if you visit again!
10/10 Excelente
Jeiner, Delray Beach
2 jul. 2023
Jeiner
Se hospedó 1 noche en julio de 2023
6/10 Aceptable
Larry
24 jun. 2023
Le gustó: Limpieza y servicio y personal
Larry
Se hospedó 2 noches en junio de 2023
Respuesta de Hotel Desk, el 26 jun. 2023
Larry,If there is anything specific that we could have done better, please reach out to us by email. We are very interested in knowing how we could have made your stay better.
4/10 Malo
Shannon, Klaip?da County
21 jun. 2023
Shannon
Se hospedó 1 noche en junio de 2023
Respuesta de Maggie, owner, el 13 jul. 2023
Shannon:I am not sure what made you are so unhappy and these issues did not come to me. I understand we are human being and not perfect. You are encouraged to come to our office if you have any problems. all our front desks are well-trained and they stay here to help you. if they could not, they will come to me. I am so sorry i did not hear anything so we could not help you.
10/10 Excelente
Kimberly
4 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy with our stay.
Very accommodating for me and my pet!
Kimberly
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Desk, el 6 jun. 2023
Thanks for the great review! We hope you stay again!
10/10 Excelente
Kirstin
29 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simple plain Jane room. It was quiet at night, staff was very kind. I would recommend
Kirstin
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Desk, el 30 may. 2023
Happy to hear you enjoyed your stay. Please think of us if you need to stay in the area again!