When we first arrived everything seemed fine. However when we entered the small bedroom it smelled terribly of pee. We bought febreeze to take the smell, however that didn’t help. By the time we realized it was actually because that someone had wet the bed it was very late at night, so we had to move everything out of the room, close the door and sleep on the couch. Besides the pee smell, the sheets were stained in both rooms. Next morning when we tried contacting them, we realized the only option was to call different numbers. As we are from Europe, it costs us $2 a minute to call American numbers. In total we ended up spending $25 on calling those different numbers. There were no e-mail or chats we could reach out to. They were swift to change the sheets, but we never heard back from wanting to get a refund for the first night. And we don’t want to spend another $25 calling them. Hopefully you see this review and reach out.