BUYER BEWARE. BE SURE TO ASK FOR VACASA TERMS AND CONDITIONS PRIOR TO DECIDING TO MAKE THIS YOUR DESTINATION FOR VACATION.
I reserved this property through VRBO. This was a trip I had planned for my son and I. The property listing was appealing and I was drawn in by the amenities, specifically a private pool and hot tub. On the listing, the property appeared spacious, modern and clean. Unfortunately, our experience was not any of that.
The property was filthy, lacking essentials and shown amenities were unusable.
When we arrived excited, I noticed a few things right away.
Dirty floors and surfaces. Filthy patio furniture and deck. Broken pool. Cold hot tub.
I attempted to resolve the issue with Vacasa and lost money in this transaction. I ended up leaving and getting a new rental.
Please read terms and conditions before signing on. They are not responsible for anything per their agreement even if it’s misrepresented or broken. I’m out money and will never book with Vacasa or VRBO again.