Escritorio, wifi gratis y ropa de cama
Ver disponibilidad

Opiniones de ibis budget Southampton Centre

2.5 out of 5
ibis budget Southampton Centre
West Quay Road, Western Esplanade, Southampton, England

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 339 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 342 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 171 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 77 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 75 de 1004 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

felipe

Viaje en pareja
Le gustó: Servicio y personal
magnifica atencion de la recepcionista BIA
Se hospedó 2 noches en octubre de 2023
Respuesta de Pedro, el 6 nov. 2023
Dear Felipe, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and we will let Bia know that you were pleased with her customer service!

10/10 Excelente

Gabriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Merill, el 7 ago. 2023
Dear Gabriel,We thank you for choosing to stay with us at Ibis Budget Southampton. We appreciate your review and look forward to welcoming you again soon.Kind regards

6/10 Aceptable

Margarita

Le gustó: Condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Muy incómodo, calor y solo un ventilador chico, un baño WC demasiado pequeño, oscuro y MUCHO calor dentro. No rellenaron el gel de baño, la atención en recepción buena. El área de desayuno necesita limpieza
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Margarita

Se hospedó 1 noche en junio de 2023
Respuesta de ik, el 17 ago. 2023
Dear Margarita,Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay.We hope to welcome you again soon.Kind RegardsIwona KowalczykIbis Budget

10/10 Excelente

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location as the cruise port is close by. Shops and restaurants within walking distance.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

DANIEL

Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien, pero poquito tiempo para recepción cuando llegue
Se hospedó 1 noche en noviembre de 2019
Respuesta de Emilia, el 11 nov. 2019
Hello, Thank you for your review. We are sorry about the little issue you've had at reception upon arrival. We do hope that this would not stop you from choosing our hotel in future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019
Respuesta de reception, el 2 oct. 2019
hello, thankyou for rating your stay at the Ibis budget southampton.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La chica y el chico del Check in, me ofrecieron un trato muy agradable y destacado.
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Carolina, el 20 jul. 2019
Thank your for leaving us your feedback

10/10 Excelente

María Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy básico el hotel, más que otros Ibis pero muy 😃
Fue una buena estancia, el personal muy amable, nos ayudaron con el desayuno, no obstante que era antes de su hora de inicio
Se hospedó 2 noches en junio de 2019
Respuesta de Brandon, el 14 jul. 2019
Hi Maria, Thank you for taking the time to leave us a review! We really do appreciate it here and I'm glad to hear that you enjoyed your stay with us. We hope to see you again in the near future. Kind regards.

8/10 Bueno

Debbie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Suited our needs but breakfast could have been better. Still it was worth staying there
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Peter

Viaje en pareja
Breakfast very disappointing. No milk no white sugar for cereals. Staff very untidy and no pride in appearance.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Charles, Fairbanks

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The room was pretty spartan, but the staff was great! I really appreciate their friendliness. I stay at Ibis, or have, maybe 5 or 6 times and really like them.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Peter

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The staff were very untidy looking no pride in appearance. Breakfast was poor, no milk, no white sugar for cereals, disappointing.
Se hospedó 1 noche en mayo de 2024
Respuesta de jay, el 25 may. 2024
thank you for your feedback ,we apologise that breakfast wasn't to your expectations. we have taken your feedback and will ensure to pass it on the the relevant colleagues. we do hope that you will give us the opportunity to do better.

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Ibis budget Southampton is a nice property within 10 minutes walking distance from the Central train station, and the Old town. Ask for a room on the north west side of the hotel(Non-smoking rooms) The other side, facing McDonald’s and TGI Fridays gets a lot of street noise, that you can hear if you keep the window open. I would also like to give five gold stars to one of their employees at the reception desk. Pedro was fantastic, and extremely helpful not only to me, but to many guests! Definitely an asset to the property! There are restaurants in two hotels next-door, a TGI Fridays, and McDonald’s right next to the hotel. Also, I would recommend IKEA, which is a few minutes walk away. They have a restaurant on the fourth floor, serving, reasonably priced meals, more of a cafeteria than a restaurant. The salmon plate was 7 British pounds, and they also serve fish and chips, Swedish meatballs, salads, and several desserts.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Fred, Cambridge

No le gustó: Servicios
The price was OK, but the hotel was really basic. Breakfast fair but crowded. If you are taking the National Express bus, the terminal is near both Ibis hotels.
Se hospedó 1 noche en mayo de 2024
Respuesta de Pedro, el 26 may. 2024
Hi Fred, thank you for taking the time to leave us this review. We are sorry to hear that you found our facilities basic. Although, we are glad to know that our convenient location and fair price suited your needs. We hope to welcome you again soon.

8/10 Bueno

Becky

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would have like coffee in room Room clean and functional for overnight stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Pedro, el 15 may. 2024
Hi Becky, thank you for leaving us this review. We apologize for the lack of coffee, it was a small issue with our delivery, which is now fixed, so we have coffee available by request at our 24h reception. We are happy to hear that you enjoyed your stay, and look forward to welcoming you again soon!

8/10 Bueno

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good accomadation for a 1 night stay, not so fond of bunk bed over main bed, but still ok for 1 night & good access to cruise terminal & train station
Se hospedó 1 noche en mayo de 2024
Respuesta de Pedro, el 14 may. 2024
Hi Cheryl, thank you for leaving us this review! We are happy to hear that our convenient location suited your needs well, and we look forward to welcoming you again soon!

10/10 Excelente

Marti

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel, while being very basic with no frills, had a super helpful staff and was VERY conveniently located by walking to everything in Southampton - the train station, ferry, museums, shopping district, etc. A shopping mall was right across the street with drugstore, food market, electronics store, clothing shops, etc. I found the hotel a perfect place to stay while I was in Southampton for a week.
Se hospedó 7 noches en abril de 2024
Respuesta de Pedro, el 14 may. 2024
Hi Marti, thank you for leaving us this review! We are vary happy to hear that our friendly staff left a good impression, and that our convenient location suited your needs. We hope to welcome you again soon!

10/10 Excelente

Veronica

Le gustó: Servicios
Very fast and efficient
Se hospedó 1 noche en mayo de 2024
Respuesta de Pedro, el 14 may. 2024
Hi Veronica, thank you for leaving us this review! We are thrilled to hear that you enjoyed your stay, and we hope to welcome you again soon!

6/10 Aceptable

marjorie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Convient
Se hospedó 1 noche en mayo de 2024
Respuesta de Pedro, el 14 may. 2024
Hi Marjorie, thank you for leaving us this review! We are glad that you enjoyed your stay, and we hope to be able to welcome you again soon!

10/10 Excelente

Ellesse

Se hospedó 1 noche en abril de 2024
Respuesta de Pedro, el 26 may. 2024
Hi Ellesse, thank you for leaving us this review! We are happy to hear that you enjoyed your stay, and we look forward to welcoming you again soon!

10/10 Excelente

Jayne

Se hospedó 1 noche en abril de 2024
Respuesta de Pedro, el 26 may. 2024
Hi Jayne, thank you so much for the review. We are happy to hear that you enjoyed your stay, and we hope to welcome you again soon!

10/10 Excelente

Geof

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
dry good and clean accomodation
Se hospedó 1 noche en abril de 2024
Respuesta de Pedro, el 17 abr. 2024
Hi Geof, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Pedro, el 17 abr. 2024
Hi Steven, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

6/10 Aceptable

Lois

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Staff were nice. The room was too small for two people. No amenities. Very budget :-)
Se hospedó 3 noches en abril de 2024
Respuesta de Pedro, el 17 abr. 2024
Hi Lois, thank you for leaving us this review! We are happy to hear that our friendly staff left a good impression. We hope to welcome you again soon.

6/10 Aceptable

Lourdes

Se hospedó 3 noches en abril de 2024
Respuesta de Pedro, el 17 abr. 2024
Hi Lourdes, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

8/10 Bueno

Raymond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Does what it says on the tin, budget hotel with very basic facilities. Good for an overnight stopover at good price.
Se hospedó 1 noche en abril de 2024
Respuesta de Eleanor, el 5 abr. 2024
Hi Raymond, thank you for your feed back we look forward to welcoming you back in the future.

10/10 Excelente

Nicola

Se hospedó 1 noche en marzo de 2024
Respuesta de Pedro, el 17 abr. 2024
Hi Nicola, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

6/10 Aceptable

Jitendar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good location close to cruise ship terminal, Railway station, National bus express and shopping places Also close to city centre.Not bad for budget hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de clau, el 29 mar. 2024
Thank you for sharing your feedback with us. We're pleased to hear that our hotel's location met your needs during your recent stay.Indeed, our central location near various transportation hubs and shopping destinations makes us an ideal choice for travelers looking for convenience and accessibility. We're delighted that you found our proximity to the cruise ship terminal, railway station, national bus express, shopping places, and the city center to be advantageous.As a budget-friendly hotel, we strive to provide comfortable accommodations and convenient amenities at an affordable price. We're glad to know that you found value in your stay with us.Your satisfaction is our priority, and we appreciate your recognition of our efforts. Should your travels bring you back to the area, we would be honored to host you again.Warm regards,Ibis team

10/10 Excelente

Lismary

Se hospedó 1 noche en marzo de 2024
Respuesta de clau, el 29 mar. 2024
Thank you for your feedback.

6/10 Aceptable

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicio y personal
Very hot, stuffy and noisy due to works going on in car park. Room is very small. Good price and convenient for the cruise terminal though. Disabled parking get 1 night free.
Se hospedó 1 noche en marzo de 2024
Respuesta de clau, el 29 mar. 2024
Thank you for sharing your feedback with us regarding your recent stay. We appreciate your honesty and apologize for any discomfort you experienced during your time with us.We regret to hear about the issues you encountered with the room temperature, noise from the ongoing works in the car park, and the size of the room. Guest comfort is important to us, and we apologize for falling short of your expectations in these areas. We will take your comments into consideration as we continue to improve our facilities and services.We're glad to hear that you found our hotel's pricing to be reasonable and that our location near the cruise terminal was convenient for your travels. We understand the importance of convenience, especially for guests embarking on a cruise.Regarding disabled parking, we're pleased to offer one night free as a gesture of our commitment to accessibility and inclusivity.Your feedback is invaluable to us as we strive to enhance the guest experience. If there's anything else you would like to share or if there's anything we can do to improve your next stay, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

10/10 Excelente

Peter A

Se hospedó 2 noches en febrero de 2024
Respuesta de Pedro, el 27 feb. 2024
Hi Peter, thank you so much for leaving us this review! We are happy to hear that you enjoyed your stay, we look forward to welcoming you again soon!

10/10 Excelente

Allena

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place was fairly easy to find especially at night and it was convenient from the coach station. The staff were very welcoming and helped us out with kettles and microwaves in the cold weather. The rooms are very modern and minimalistic. Definitely worth the price and the whole. Place has been maintained very well! Very happy and satisfied with our stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de Yas, el 27 feb. 2024
Dear Allena, thank you for your taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excelente

Hasan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Pedro, el 27 feb. 2024
Hi Hasan, thank you for leaving us this review! We are happy to hear that you enjoyed your stay. We hope to welcome you again soon!

2/10 Terrible

Sarah

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Moisissure et humidité
L’hôtel est très mal entretenu. Il y a de la moisissure sur les murs des chambres et de la condensation sur les fenêtres. Une odeur d’humidité est omniprésente dans la chambre. Lors du petit déjeuner un chien se baladait sans laisse à côté de la nourriture cela n’est pas hygiénique.
Se hospedó 1 noche en febrero de 2024
Respuesta de Pedro, el 25 feb. 2024
Hi Sarah, thank you for taking the time to write out this review. We are sorry that your experience didn't live up to your expectation, and thank you for providing the pictures. We have strict hygiene standards and hope to welcome you again soon.

10/10 Excelente

Daniela

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Merill, el 22 feb. 2024
Dear Daniela,Thank you for choosing to stay with us at Ibis Budget Southampton! We appreciate your 5/5 rating!We look forward to welcoming you again soon in the future!

6/10 Aceptable

Ian

The property feels unloved. When I asked about pub food in the area from the person on front desk the reply turned out to be incorrect. Don't know about anyone else but I prefer a don't know to incorrect information. There do appear to have been a lot of business closures in the area but when you are telling clients you have no food I expect more options than "try McDonald's next store" YMMV
Se hospedó 7 noches en febrero de 2024
Respuesta de Pedro, el 21 feb. 2024
Hi Ian, thank you for taking the time to leave us this review. We are sorry to hear about the confusion with places to eat, or pubs. For future reference, at our hotel we offer pizzas 24h, and across the street, at the Ibis and at the Novotel, there are restaurants which our guests are more than welcome to use. We hope to welcome you again soon

10/10 Excelente

Emily Yuk Ping

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient
Se hospedó 1 noche en febrero de 2024
Respuesta de Pedro, el 21 feb. 2024
Hi Emily, thank you for leaving us this review! We are very happy to hear that the convenience of our hotel suited your needs, we hope to welcome you again soon!

2/10 Terrible

K.S.Surbuts

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not stay very basic.
Bed stains , very basic room ,never stay here again.feels like a prison cell.
Se hospedó 1 noche en febrero de 2024
Respuesta de Pedro, el 25 feb. 2024
Hi, thank you for reaching out. Thank you for providing pictures, we have strict standards of cleaning, and we will look into this to ensure that those standards are kept. We hope to welcome you again in the future.

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brilliant stay over - excellent hotel and facilities for the price ! Would stay again … location is perfect !
Se hospedó 1 noche en febrero de 2024
Respuesta de Pedro, el 21 feb. 2024
Hi Dave, thank you for leaving us this review! We are glad to hear that you enjoyed your stay. We are also pleased that our convenient location suited your needs. We hope to welcome you again soon.

8/10 Bueno

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall was a descent hotel. It is a budget hotel so you shouldn’t expect a top notch hotel. The staff were all kind and very friendly. It’s a five minute walk from train station which takes you to Southampton airport or London. 10-15 minute walk from cruise terminal which is where we were going.
Se hospedó 2 noches en febrero de 2024
Respuesta de Pedro, el 21 feb. 2024
Hi Sean, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and that our excellent staff left a good impression. We hope to welcome you again soon.

10/10 Excelente

Semida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fab experience
Amaizing experience in this hotel .Friendly staff from people at reception desk to cleaners Yasmily teran thank you very much for all your help and willingness to go extra mile to make my stay at this budget hotel as great as posibile . Breakfast was basic but enough for a day start Hotel is basic but it’s quite good for price and location Definitely I will recommend this hotel to anyone
Se hospedó 2 noches en febrero de 2024
Respuesta de Pedro, el 21 feb. 2024
Hi Semida, thank you for leaving us this review! we are happy to hear that you enjoyed your stay, and we will relay the message on to Yasmily, make sure her effore is recognized! We hope to welcome you again soon.

8/10 Bueno

Denice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Staff was excellent in greeting customers
Se hospedó 1 noche en febrero de 2024
Respuesta de Pedro, el 4 feb. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

8/10 Bueno

Thomas

Viaje familiar
Very convenient for cruise.Staff excellent.
Se hospedó 1 noche en febrero de 2024
Respuesta de Pedro, el 4 feb. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 Excelente

Carol

Se hospedó 1 noche en febrero de 2024
Respuesta de Pedro, el 4 feb. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 Excelente

Harllee

Se hospedó 1 noche en enero de 2024
Respuesta de Merill, el 23 mar. 2024
Dear Harllee,Thank you for choosing to stay with us at ibis Budget Southampton. We appreciate your 5/5 rating for our hotel!We hope to welcome you back again soon! Kind regards,

8/10 Bueno

Jan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Pedro, el 4 feb. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

8/10 Bueno

Jyotirmoy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Pedro, el 4 feb. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!