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Opiniones de Wyndham Southbury

3 out of 5
Wyndham Southbury
1284 Strongtown Road, Southbury, CT

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 414 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 321 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 136 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 76 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 57 de 1004 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Zurelly

Le gustó: Limpieza
I liked the hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 22 ene. 2024
Good Day Zurelly,Thank you for your review of the hotel! We are happy to know that you enjoyed your stay!

10/10 Excelente

Yare

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es un buen lugar, muy limpio y amplias habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Joseph Urbano- Director of Operations, el 28 nov. 2023
Thank you for your great response and we are happy you enjoyed the hotel!

10/10 Excelente

Jefferson

Le gustó: Limpieza, servicio y personal, servicios
Muy bueno
Se hospedó 1 noche en agosto de 2023
Respuesta de Joseph Urbano- Director of Operations, el 30 ago. 2023
Good Day Jefferson, Thank you for your review of the hotel!

10/10 Excelente

Yefri A

Se hospedó 1 noche en agosto de 2023
Respuesta de Joseph Urbano- Director of Operations, el 25 sept. 2023
Good Day Yefri, Thank you for the great review of the hotel!

8/10 Bueno

Yeltsin

Se hospedó 1 noche en agosto de 2023
Respuesta de Joseph Urbano- Director of Operations, el 30 ago. 2023
Good Day Yeltsin, Thank you for your review of the hotel! We are glad to see you enjoyed your stay with us!

10/10 Excelente

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Joseph Urbano- Director of Operations, el 26 jul. 2023
Good Day Ana, Thank you for your review! We are so happy to see you enjoyed your stay with us! We hope to have you stay with us again!

8/10 Bueno

Alma

Le gustó: Limpieza y servicio y personal
Necesita mejorar aires acondicionados
El servicio al cliente excelente, necesita una remodelación y el aire acondicionado de lo peor no funciona mucho calor.
Se hospedó 1 noche en julio de 2023
Respuesta de Joseph Urbano- Director of Operations, el 10 jul. 2023
Thank you for your review!

6/10 Aceptable

Diomara

Se hospedó 1 noche en julio de 2023
Respuesta de Joseph Urbano- Director of Operations, el 24 jul. 2023
Good Day Diomara, Thank you for your review of the hotel!

10/10 Excelente

Awilda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel , very clean
Se hospedó 2 noches en agosto de 2021
Respuesta de Joseph Urbano- Director of Operations, el 24 ago. 2021
Good Day Awilda, Thank you for the great review of the hotel! We hope to have you stay with us again!

4/10 Malo

Cliente verificado

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada no havisaron que era un hotel para perros
Se hospedó 2 noches en julio de 2021
Respuesta de Joseph Urbano- Director of Operations, el 4 ago. 2021
Good Day, Thank you for the review. We are a pet friendly hotel, if you stay with us again please let us know and we will do our best to assign you a guestroom away from our pet rooms.

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is warm and welcoming. They help in anyway they can.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Vladimir

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recommended good option to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 1 may. 2024
Good Day Vladimir, Thank you for your great review of the hotel!

4/10 Malo

Dona

No le gustó: Limpieza y servicio y personal
Worms in the coffee machine
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 23 abr. 2024
Good Afternoon Dona, We apologize you didn't enjoy your stay with us, however we did not have worms in the coffee machine in your room.

10/10 Excelente

linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 25 abr. 2024
Good Day Linda, Thank you for your review of the hotel. We are glad to hear that you enjoyed your stay with us. We hope to have you stay with us again!

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick easy check in
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 23 abr. 2024
Good Day James, Thank you for the review of the hotel. We are glad to hear you enjoyed your stay with us and hope to have you back again!

6/10 Aceptable

Adan

Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 23 abr. 2024
Good Day Adan, Thank you for the review of the hotel. We apologize for any inconvenience you may have experienced during your stay.

10/10 Excelente

Dave, Woodbury

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The first room I was assigned, 191, had very low Wifi, 1 bar. they promptly moved my room and problem was solved, thank you much
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 22 abr. 2024
Good Day Dave, Thank you for taking the time to write a review of the hotel. We are happy to hear that you enjoyed your stay and the Wi-Fi issue was resolved promptly. We hope to have you stay with us again in the future.

10/10 Excelente

Susan

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 23 abr. 2024
Good Day Susan, Thank you for your excellent review of the hotel! We are thrilled to hear you enjoyed your stay with us.

4/10 Malo

Jessica

Viaje de negocios
Had to step over a giant puddle of throw up in the parking lot as I made my way in. Room was a non smoking room but smelled strongly of cigarette smoke. Shower would not drain while showering- I stood ankle deep in water during my quick shower. I was awakened at 1:30AM to someone repeatedly pounding in my door. Since I was staying alone, I did not answer. After about 10mins, I heard another door open a few rooms down in the hallway - I assume the person was at the wrong door but it really startled me. There was also a nice big dead stink bug on the floor next to the bed when I woke up. Overall, not a place I’d willingly go back to.
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 18 abr. 2024
Good Day Jessica, Thank you for taking the time to reach out about your stay. Please accept our apologies for the inconveniences you experienced. We will certainly address these concerns with the appropriate departments.

10/10 Excelente

Nathaniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
O
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 15 abr. 2024
Good Day Nathaniel, Thank you for your great review of the hotel! We are so happy to hear you enjoyed your stay!

6/10 Aceptable

Jessica

Viaje familiar con niños
I wish the pool would been open for the kids beside that everything was good
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 15 abr. 2024
Good Day Jessica, Thank you for your review of the hotel. We apologize for the inconvenience of the pool being closed, however we are renovating it for a better guest experience and hope to have you stay with us again.

10/10 Excelente

Ruthann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, inexpensive
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 15 abr. 2024
Good Day Ruthann, Thank you for your review of the hotel. We are pleased to hear that you enjoyed your stay with us!

2/10 Terrible

Lauren

Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 1 may. 2024
Good Day Lauren, Thank you for taking the time to provide your review. While I understand you seem to be dissatisfied with your stay by only providing a 1 star review, I am unable to understand or help you since you have not provided any context as to your 1 star review.

10/10 Excelente

john

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its very nice there and clean and quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 10 abr. 2024
Good Day John, Thank you for your review of the hotel! We are glad to hear that you enjoyed your stay with us! We hope to have you stay with us again!

10/10 Excelente

Roberta, Falling Waters

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My favorite hotel In Connecticut.
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 15 abr. 2024
Good Day Roberta, Thank you for your great review of the hotel. We are happy to hear that you enjoyed your stay with us in Connecticut! We hope to see you again soon.

10/10 Excelente

Guy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 8 abr. 2024
Good Morning Guy, Thank you for your review of the hotel! We are happy to hear that you enjoyed your stay with us!

8/10 Bueno

Samantha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in/front desk staff were friendly and efficient. The room was clean in terms of the beds and carpets but there was either a terrible rust or mold build up behind the toilet that was pretty gross and lots of hair in the drain of the tub that I wasn't comfortable running a bath for my son. The bartender in the lounge this weekend was off-putting. She certainly didn't seem happy to be there. Overall a good stay and convenient to where we travel to to see family, but I wouldn't book here again knowing the Heritage is right down the road.
Se hospedó 2 noches en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 8 abr. 2024
Good Day Samantha, Thank you for your review of the hotel. We apologize for the inconvenience you experienced during your stay. We will certainly address these concerns with our team.

8/10 Bueno

Heather

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Overall it is a decent hotel. The outside and lobby are nicer than the rooms. The rooms are a bit dated. Happily everything was clean and the restaurant had a nice selection of food....which is important as there are not too many places to ear nearby.
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph Urbano- Director of Operations, el 8 abr. 2024
Good Day Heather, Thank you for your review of the hotel. We are continuously trying to improve the property and hope you will come back again!

6/10 Aceptable

Jeffrey

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 4 abr. 2024
Good Day Jeffrey,Thank you for your review of the hotel. We hope to have you stay with us again!

10/10 Excelente

Ralph

Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 22 abr. 2024
Good Day Ralph, Thank you for your great review of the hotel. We are happy to hear that you enjoyed your stay with us. We hope to have you stay with us again!

10/10 Excelente

Guy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Early checkin cleanliness and friendliness
Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 29 mar. 2024
Good Day Guy,Thank you for your great review of the hotel! We are thrilled to hear you enjoyed your stay with us and hope to have you back again!

8/10 Bueno

Destiny

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 2 abr. 2024
Good Day Destiny, Thank you for your review of the hotel. We are glad to have you stay with us!

10/10 Excelente

Daniel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The paint in the pool
Se hospedó 3 noches en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 25 mar. 2024
Good Day Daniel, Thank you for your great review of the hotel! We hope to have you stay with us again!

2/10 Terrible

Alyssa

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff turned on us as soon as our paid function ended. I did not feel comfortable staying the night. I want a refund. I checked out at 8:45 pm The staff was extremely rude and videotaped our group. I did not feel like staying was ok.
Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 25 mar. 2024
Good Day Alyssa, Thank you for your review of the hotel. We apologize you did not enjoy your time with the hotel. You and your group were asked to leave the private meeting space since you brought in outside alcohol that was not permitted in the space and would jeopardize our liquor license. No refund will be issued, again as you were aware of booking a pre-paid reservation as well as breaking hotel policy by having outside liquor that was not permitted in our private meeting space.

10/10 Excelente

Anna

Viaje familiar
Le gustó: Servicios
Clean, friendly and great location.
Se hospedó 1 noche en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 14 mar. 2024
Good Day Anna, Thank you for your review of the hotel. We are glad to see you enjoyed your stay with us. We hope to have you back again!

10/10 Excelente

Michael

Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 2 abr. 2024
Good Day Michael, Thank you for your review of the hotel! We are glad to see you enjoyed your stay with us. We hope to have you stay with us again!

10/10 Excelente

CHARLES

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Big clean rooms and staff was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 8 mar. 2024
Good Day Charles, Thank you for your great review of the hotel! We are happy to hear that you enjoyed your stay with us! We hope to have you back again!

10/10 Excelente

Minelva

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excellent. The staff was very accommodating and helpful. One exception of pool area ceiling being extremely dirty looking with floats and balls above the pool. Other then that it’s was a perfect stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 5 mar. 2024
Good Day Minelva,Thank you for your great review of the hotel! We are happy to hear that you enjoyed your stay! We are making improvements in the pool area and hope you will be able to visit us again soon!

2/10 Terrible

Sharon G.

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
This property was old and dirty. A lot of stuff was rusted. The shower head was falling apart. Seems like a lot of drug addicts live there. There was a guy walking around the parking lot with no shoes on dirty feet, mumbling to himself, staggering when we pulled up. When we went out later, there was another gentleman also staggering around and smelling of alcohol and marijuana. I did not feel safe there. The room was old, not cleaned well, and even though they said it was smoke-free, the room smelled of cigarettes smoke. I complained to the night manager when we arrived, our room was changed, but the condition of the room was the same.
Se hospedó 1 noche en marzo de 2024
Respuesta de Joseph Urbano- Director of Operations, el 5 mar. 2024
Good Day Sharon, We apologize you did not enjoy your stay with us. We continue to try and make improvements to our property so our guests can have an enjoyable stay. Rest assured, drug addicts do not live here, nor do they walk our property barefoot. We hope you can find alternate accommodations when you visit the area in the future.

2/10 Terrible

LUIS

Se hospedó 7 noches en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 4 mar. 2024
Good Day Luis, We apologize you did not enjoy your stay with us.

4/10 Malo

subrena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 27 feb. 2024
Good Day Subrena,Thank you for your review of the hotel. We apologize for the inconvenience you experienced during your stay.

10/10 Excelente

Lisandro, North Woodmere

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quick and easy check in
Se hospedó 1 noche en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 27 feb. 2024
Good Day Lisandro, Thank you for your review of the hotel!

10/10 Excelente

Bindu

Se hospedó 1 noche en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 25 mar. 2024
Good Day Bindu, Thank you for your review of the hotel. We are happy to hear that you enjoyed your time with us!

6/10 Aceptable

Kenneth

Viaje de negocios
No coffee in the lobby at all, was directed to make in my room . Walls thin, I woke up cause I heard my neighbors alarm clock at 3 am
Se hospedó 1 noche en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 14 feb. 2024
Good Day Kenneth, Thank you for your review of the hotel. The hotel has never offered complimentary coffee in the lobby as we have unlimited coffee offered in the room.

6/10 Aceptable

Jie

Se hospedó 4 noches en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 14 feb. 2024
Good Day Jie, Thank you for your review of the hotel! We hope you enjoyed your stay.

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and staff. The room was very clean and comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 5 feb. 2024
Good Day Robert, Thank you for your review of the hotel!

10/10 Excelente

Jason, The Villages

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super easy check in, delightful staff all around. Breakfast spread in Arrowhead is wonderful and perfectly priced. Perfect homebase from Bradley for back and forth to 845 NY work schedule weekend.
Se hospedó 2 noches en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 5 feb. 2024
Good Day Jason, Thank you for your review of the hotel! We are so happy to hear that you enjoyed your stay! We look forward to having you back again!

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I checked in, I was told, "The restaurant will be open at 6," I was intrigued, since it's so rare for a hotel (one that I can afford, lol) to have its own restaurant. I had been planning to go to a grocery store and getting myself a bagged salad, but instead I decided to check out the restaurant. I chose my table, and the hostess/bartender/server (she does it all) took my drink order and then my dinner order. She was very friendly and engaging, and gave me recommendations when I asked. I ended up choosing French onion soup and a Caesar salad with salmon. Everything was great. My soup was amazing. The cheese was plentiful and melted and just mmmmmmmm... it was sooo good. Then my salad came out. I would have liked a slightly bigger piece of salmon, and a little less dressing on the salad, but it was all very good nonetheless. I ended up moving to the bar after I'd eaten, and made a few new friends. The following evening, I decided to go again. I decided to have a margarita, and Lisette offered me an apple margarita— that was different! And yummy! I ordered the Thai sweet chili wings and they were absolutely perfect. I didn't stay as long that night but it was still enjoyable. Enough about the restaurant, lol. My room was also very nice. It had a refrigerator, and there were USB slots for charging cables built into the wall on both sides of the bed. The TV worked, but the selection was a bit slim. The bathroom had all the necessities as well. I would absolutely stay again.
Se hospedó 2 noches en enero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 5 feb. 2024
Good Day Sandra, Thank you so much for your kind words about the hotel and your experience! We are so happy to know that you enjoyed your stay with us and the restaurant as well! We hope to have you stay with us again!

10/10 Excelente

Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 5 feb. 2024
Good Day Virginia, Thank you so much for your great review of the hotel! We are happy to hear that you enjoyed your stay with us!

10/10 Excelente

Seerojnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful place
Se hospedó 1 noche en enero de 2024
Respuesta de Joseph Urbano- Director of Operations, el 5 feb. 2024
Good Day Seerojnie, Thank you for the great review of the hotel! We are so happy to hear that you enjoyed your stay!