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Opiniones de Jetwing Yala

5 out of 5
Jetwing Yala
Yala, Tissamaharama

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 84 de 121 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 28 de 121 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 121 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 121 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 121 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Laura, Hospitalet de Llobregat

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
El hotel necesita algo más de mantenimiento . Nos pusieron en la habitación más alejada del hall, lo que hacía un poco incómodo moverse por el hotel . Perfecto para visitar el Parque de Yala .
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel y ubicacion
Ubicación perfecta, una piscina super grande y bonita, y la habitación y el baño muy grandes… volvería sin duda
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal y comodidad de las habitaciones
No Lo recomiendo
La estancia ha resultado ser muy decepcionante. Esperas de este lugar un sitio idílico y romántico, sin embargo fue un cúmulo de despropósitos. La habitación estaba sucia, no nos dejaron hacer late check out a pesar de haberlo solicitado previamente y habiéndonos dado el ok. El lugar está repleto de perros por todas partes que te acompañan allá donde vas. Si tenéis previsto coger el ferry ida-vuelta el horario lo pondrán ellos y te obligarán a coger el que ellos quieras a pesar de que el horario no te venga bien.
Se hospedó 2 noches en agosto de 2019
Respuesta de Jetwing Yala, el 19 oct. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for sharing your thoughts and experiences at our resort. We appreciate your constructive comments and review. Please accept our most humble apology for the issues you faced during your stay at Jetwing Yala. Please rest assured we have addressed this with the respective departments to ensure we improve on this. Once again thank you for your patronage and we sincerely look forward to hosting you in the not too distant future. Ayubowan (May you live long)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel with a lot of wildlife
Great stay, amazing rooms. The beach and the pool surrounded by animals were a highlight on our stay. Definitely stay here.

10/10 Excelente

Shyamalee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wow!!! One of the best hotels ever. Staff are so friendly, kind and attentive. The food is out of this world. The chef at Jetwing Yala is such a wonderful person. My family are all in agreement- this is the best hotel.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic place to stay
It’s a wonderful hotel set in an amazing location. The beach and pool were great, my massage was fantastic. The location next to the National Park is just another plus.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Jeremy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Bjarte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024

6/10 Aceptable

Rana

No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Incredible Experience
Truly one of the best days of my life was at this hotel. The location and views are a dream and the buffet breakfast was one of the best meals I had in Sri Lanka. I spent the day at the pool, in the spa, drinking a mojito on the beach front, and enjoying the views. They helped me arrange a safari to Yala which was wonderful. A must stay on any trip to Sri Lanka! The only downside was the dirt road leading to the hotel is in really banged up condition so was a bit hard on the car that dropped me off, but I was told the hotel is on a national park land so it can't be paved. So not really their fault.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kataraina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptional staff who go the extra mile. Exceptional food, facilities, and cleanliness. Very handy if you are planning a safari in Yala National Park.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful staff! Very helpful and courteous. Awesome location and property.
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Anubhav

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel and great location for safari
Great place and great location for Safari. Liked almost everything about it, only thing is that the room where the breakfast buffet is is not very cozy. But bring your food outside, then all is ok. Would also be very nice and convenient with a stacked mini bar, instead of an empty one, as there are no other shops near by. You can always order in room dining, but a mini bar with snacks, sodas etc, would be great.
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect!
Amazing hotel! What a beautiful part of the world.
Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Shakir

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Pleasantly surprised - Wonderful hotel
Pleasantly surprised to have this experience at a Hotel that is situated 10 minutes away from a Wildlife park. The hotel is in very good condition, large rooms with modern amenities and spacious washrooms (Loved the waterfall pipe). Food quality was amazing and we got all the usuals for a hearty breakfast. The beach is lovely, the pool is well maintained and the staff are immaculate. Gym and Spa are well maintained. Lots of activities for kids. The Turtle hatchery they've got on the beach was a definite plus to our experience. And all the wildlife, very safe, but so much to see.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Kamani, London

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is one of the best hotels in Sri Lanka. We had a great time and hoping to visit again soon. Excellent food. Staff, services and room (everything) was very good.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Edith-Louise

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is right by the beach in Yala National Park. It is in a beautiful setting, and the staff is very friendly
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Pål

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay at Jetwing Yala
Wonderful stay at this gem. Deliciuous good and excellent service. Will definately come back when we are in the area.
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Charu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent beach
View from the room
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel for wildlife and rela
Amazing hotel. Loved everything about it. Staff were super nice. Wildlife was great - we saw capuchin monkeys, wild pigs, elephans just on the hotel premises. Pool and private beach made it even more perfect. The only bad thing is was the very slow service in the restaurant during dinner time. Other than that the hotel is 10/10.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Diana

Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Quiet, close to nature reserve. Nice pool. Menu a bit limited.
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Helena

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent property to stay on during visit to Yala. Good location to head out for a safari day. Great pool. Easy access to a private beach. Decent breakfast buffet. They do need to work on fixing the road coming into the property, but it is not a deal breaker.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Tharinda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean hotel & friendly staff but price gouge
The whole family enjoyed the stay. Our kids loved the pool and access to the beach. Will definitely give 5 out of 5 stars on attentive staff, cleanliness, comfort. 4 out of 5 on dining. My biggest complaint was I tried to reserve a safari jeep through the hotel for the Yala safari tour and the hotel was going to charge more than USD 100 per adult for the jeep because we were non-Sri Lankan. This is unacceptable. I directly spoke with a local safari tour company and arranged a safari keep + tour guide for SLR 5000, which is equivalent to USD 25 for the whole family. It is unfortunate when a reputed hotel practices that type of price gouging behavior.
Kids loved collecting seashells
Beach by the hotel
Access to the beach through a tree tunnel
Wild elephants may roam the sand dunes between the hotel and the beach, so it’s not advisable to go to the beach at night.
Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Sumeet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice staff, great location, good food.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel in Sri Lanka
Incredible hotel. Sustainable, eco friendly, animals roam around the area of the hotel sometimes. Safari is incredible. Food and room quality are great. A must go!!
Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Emilia

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Lars

Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Rfussy, Melbourne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is set in a wildlife park but still with beautiful resort facilities. One of the closest properties for the safari.
Se hospedó 1 noche en enero de 2020
Respuesta de Jetwing Yala, el 18 ene. 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2020
Respuesta de Jetwing Yala, el 12 ene. 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Vaish, New Zealand

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is amazing! The rooms look out on to the water and you can walk down to the sea. The staff and service was excellent. And the hotel has a strong commitment to being eco friendly. Wish we had stayed longer there.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jetwing Yala, el 8 ene. 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent!
My stay at the Yala Jetwing was very pleasant. The staff are warm and friendly and followed up with all our requests. We would highly recommend Yala Jetwing. The food at the restaurant was also very good.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Jetwing Yala, el 8 ene. 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en diciembre de 2019
Respuesta de Jetwing Yala, el 8 ene. 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful, quiet location, very friendly staff, attention for sustainability.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Jetwing Yala, el 8 ene. 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property surrounded by Wildlife. The pool is huge and the beach is beautiful. The staff was very courteous and attentive, the room had all the amenities needed and a big balcony with a wonderful view. The room was also big very clean and the bed was so comfortable! One of the best place I ever stayed at, would love to be back in the near future.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Jetwing Yala, el 8 ene. 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for rating us on Expedia. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The access road needs screeding -very bumpy & slow. The bathroom had an open roof over the shower which made it very hot at times Otherwise very well thought out re environmental impact especially given its Nationial Park location. Gorgeous communal areas and restaurants with lots of food choices.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Jetwing Yala, el 30 nov. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for sharing your thoughts and experiences at our resort. We appreciate your constructive comments and review. Please accept our most humble apology for the issues you faced during your stay at Jetwing Yala. Please rest assured we have addressed this with the respective departments to ensure we improve on this. Once again thank you for your patronage and we sincerely look forward to hosting you in the not too distant future. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great. Location, facilities, staff, food etc
Se hospedó 1 noche en octubre de 2019
Respuesta de Jetwing Yala, el 23 oct. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Unterkunft hat eine traumhafte Lage mitten im Nationalpark mit allerlei Getier. Das Personal ist in Freundlichkeit und Servicebereitschaft erstklassig. Besonders überrascht hat uns die kulinarische Qualität, super. Wir kommen wieder! Vielen Dank.
Se hospedó 9 noches en octubre de 2019
Respuesta de Jetwing Yala, el 16 oct. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquility is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long)

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en septiembre de 2019
Respuesta de Jetwing Yala , el 19 oct. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Nick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Off-season stay
Living amongst nature, an elephant walked by us within 30 mins of being there. Great staff they couldn't do enough for you and everything reasonably priced.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Jetwing Yala, el 19 oct. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 2 noches en agosto de 2019
Respuesta de Jetwing Yala, el 27 ago. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long)

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were all so friendly and amazing, makes the experience so much better! Rooms were lovely and spacious. Pool is great size and well maintained. Food was excellent!! We enjoyed everything we ate at the restaurants. The buffet was full of great options and all the food was really tasty. The restaurant staff were always checking that we were happy with everything and were happy to chat. Our final night saw an Elephant visit for a drink which just topped off our stay. Thank you!
Se hospedó 2 noches en julio de 2019
Respuesta de Jetwing Yala, el 22 jul. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
liked everything about this hotel . spacious rooms large pool friendly staff
Se hospedó 2 noches en mayo de 2019
Respuesta de Jetwing Yala, el 12 jun. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long)

2/10 Terrible

Van Anh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very dirty hotel
Very dirty hotel, bad service. Good restaurants
Se hospedó 1 noche en abril de 2019
Respuesta de Jetwing Yala, el 29 abr. 2019
Dear Guest, Warmest greetings from Jetwing Yala. First of all, our sincere apologies for the inconveniences you experienced at our hotel. We were deeply concerned to hear about the bad experiences that have marred your stay. Please be assured that all your concerns have been taken very seriously. We have personally shared your feedback with the relevant departments for immediate evaluation and rectification. Guest satisfaction is our utmost priority and this sort of feedback is crucial to continuously improve our standards. Once again thank you for your patronage and please do contact us if you require any further assistance. Ayubowan (May you live long)

8/10 Bueno

Florian

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Licht und Schatten
...Hotelzustand eher 3, Service zwischen 1 (sehr gut) und 4;
Se hospedó 2 noches en abril de 2019
Respuesta de Jetwing yala, el 22 abr. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for rating us on Expedia. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing yala

10/10 Excelente

Sylvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Am Strand und Safari
Obwohl ausgebucht, kaum Gäste zu sehen (Rundreise, Safari) Rirsiger Pool!
Se hospedó 3 noches en febrero de 2019
Respuesta de Jetwing Yala, el 14 feb. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for rating us on Expedia. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long)

8/10 Bueno

Lesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overpriced hotel
One of the higher quality hotels near to Yala National Park but very expensive and although it was very comfortable I felt that it was overpriced. Staff training needs to be improved eg bar staff did not appear to measure spirits accurately when 3 were ordered one was half the size of the other 2, this was corrected when pointed out but should never have happened in the first place. Food could also be improved buffet was inferior to other hotelsthat were cheaper that we have stayed at while in Sri Lanka. Overall I felt that this hotel was a touch of style over substance and that there was definitely room for improvement.
Se hospedó 2 noches en enero de 2019
Respuesta de Jetwing Yala, el 16 ene. 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for sharing your thoughts and experiences at our resort. We appreciate your constructive comments and review. Please accept our most humble apology for the issues you faced during your stay at Jetwing Yala. Please rest assured we have addressed this with the respective departments to ensure we improve on this. Once again thank you for your patronage and we sincerely look forward to hosting you in the not too distant future. Ayubowan (May you live long)