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Opiniones de Hampton Inn & Suites Spokane Downtown-South

2.5 out of 5
Hampton Inn & Suites Spokane Downtown-South
675 S McClellan St, Spokane, WA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 391 de 495 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 63 de 495 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 495 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 495 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 495 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.4/10

Servicios

9.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Carlos

Se hospedó 1 noche en mayo de 2022
Respuesta de Cyndy-Guest Experience Representative, el 12 may. 2022
Carlos, Thank you for your feedback. Our staff members are eager to provide the best experience possible for our visitors, and we would love to have an opportunity to make your next visit a 10-star stay!

10/10 Excelente

Elvira

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Todo perfectos, muy limpio y buen servicio.
Se hospedó 1 noche en octubre de 2021
Respuesta de Cyndy-Guest Experience Representative, el 5 oct. 2021
Elvira, We are delighted you enjoyed your stay with us in Spokane. We hope you will return to have another great experience in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2021
Respuesta de Cynsy-Hampton Inn South Spokane, el 23 jun. 2021
We love to give our guests the best possible experience at our hotel. Thank you for taking the time to express your joy in our efforts. We would love to host your next visit to Spokane!

10/10 Excelente

Rudolfo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, parking
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Service Agent, el 15 may. 2024
Hello Rudolfo, thank you for giving us incredible review after your recent stay with our property! We're glad you had a pleasant experience. We look forward to seeing you again on your next trip to Spokane here at the Hampton Inn and Suites Downtown South!

10/10 Excelente

Linda

Viaje en pareja
Le gustó: Condiciones de la propiedad
This is a beautiful hotel. Very clean and comfortable. The bed was comfy, the bathroom was totally modern and clean. I think the view of the city is very nice, especially at night with all the lights. We will stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Service Agent, el 12 may. 2024
Hello Linda, thank you for giving us such an incredible review after your recent stay with our property! We're glad you had a pleasant experience, the city view available from our northern facing rooms over the heart of downtown Spokane is certainly one of our property's most treasured features. We look forward to seeing you again on your next visit to Spokane here at the Hampton Inn and Suites Downtown South!

2/10 Terrible

Roy

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Service
Se hospedó 1 noche en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 29 abr. 2024
Roy, We are always eager to learn what we can do differently to enhance our service. Please reach out to our team and let us know more about your experience at our hotel. Thank you for the opportunity to resolve any issues.

10/10 Excelente

BERTHA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing room, clean, staff really noce
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Service Agent, el 23 abr. 2024
Hello Bertha, we appreciate your excellent review of your stay with our hotel. Guest feedback and reviews like yours are invaluable tools for our staff in ensuring all of our guests have as comfortable of stays as possible. Thank you for making our hotel a part of your trip, we look forward to seeing again the next time you visit Spokane here at the Hampton Inn&Suites Downtown Spokane.

10/10 Excelente

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was great! We enjoyed the exceptionally friendly and helpful staff and the convenience of the hot breakfast.
Se hospedó 3 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 22 abr. 2024
Brian, Thank you for your wonderful and glowing review of the Hampton Inn & Suites Spokane Downtown-South. We are delighted to provide an awesome breakfast for our guests and hope it begins their day positively.

10/10 Excelente

George

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent and friendly staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 15 abr. 2024
George, We are delighted you enjoyed a stellar experience at the Hampton Inn & Suites Spokane Downtown-South. We are glad the excellent service of our staff was prominently featured in your review. We hope to welcome you back for another visit soon.

10/10 Excelente

Emily

Se hospedó 2 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 30 abr. 2024
Thank you for the wonderful rating, Emily. We look forward to sharing the hospitality of the Hampton Inn & Suites Spokane Downtown-South with you again when you are in the Lilac City.

6/10 Aceptable

Jeanne, Selah

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Our room was very noisy from road noise and people yelling outside and in the room above us. The breakfast was very nice and staff were friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lisa, Front Desk :), el 26 mar. 2024
Jeanne, I am excited to hear that breakfast was nice and that our staff was friendly. I am sorry that you heard people yelling outside and road noise, I hope you spoke to the front desk about the room above you. I also hope you will consider coming to see us again. If you get a City View Room, it should help to cut out some of the road noise. Thank you for choosing to stay with us, we hope to see you again.

10/10 Excelente

Bryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect hideaway in Spokane!
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Service Agent, el 18 mar. 2024
Bryan, thank you for taking the time to leave us a great review. Receiving positive feedback from our guests truly validates the efforts of our entire staff and provides extra motivation to continuously provide a comfortable stay for all of our guests. We're happy that you enjoyed your stay with us and look forward to your next visit with us here at the Hampton Inn and Suites Downtown Spokane!

10/10 Excelente

Shuang

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 18 mar. 2024
Shuang, Thank you for the excellent rating! We hope you will return to visit us again at the Hampton Inn & Suites Spokane Downtown-South and enjoy another wonderful experience.

10/10 Excelente

Anna

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel! The staff were amazing, the property was really clean. Loved the pool and hotel and hot tub.
Se hospedó 3 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 15 mar. 2024
Anna, Thank you for your wonderful review. We are delighted you enjoyed our Hampton Inn & Suites Spokane Downtown-South amenities. Please allow us to welcome you to our hotel again soon.

10/10 Excelente

Rick

Le gustó: Servicio y personal y condiciones de la propiedad
Clean and friendly people
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Experience Representative, el 10 mar. 2024
Rick, thank you for taking the time to leave us a great review. Receiving positive feedback from our guests about our staff truly validates all of our efforts and provides the extra motivation we use to continuously provide all of guests with as comfortable stay as possible. We are happy that you enjoyed your stay with us and look forward to your next visit with us here at the Hampton Inn and Suites Downtown Spokane!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, great breakfast, close to many things to do.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 1 mar. 2024
Michael, We have received many compliments on our breakfast service and are glad you enjoyed the morning meal. Thank you for the excellent rating you posted for the Hampton Inn & Suites Spokane Downtown-South, and we look forward to sharing our hospitality with you again.

8/10 Bueno

Bryan, Kasson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good for the night
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Service Agent, el 25 feb. 2024
Thank you for taking a moment to rate and review your experience at our hotel, Bryan. We look forward to having the opportunity of showing a five star experience on your next night with us at the Hampton Inn and Suites Downtown Spokane!

10/10 Excelente

Daniel

Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 26 feb. 2024
Daniel, we appreciate the excellent rating you shared with other Hampton Inn & Suites Spokane Downtown-South visitors. We hope you will join us for another great stay soon.

10/10 Excelente

Rose

Le gustó: Limpieza
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Service Agent, el 25 feb. 2024
Thank you for the wonderful rating, Rose! We hope you will return to enjoy the hospitality of the Hampton Inn & Suites Spokane Downtown-South again soon.

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and in great condition.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 17 feb. 2024
Thank you, Brenda, for sharing an outstanding rating and review for the Hampton Inn & Suites Spokane Downtown-South. Our team takes pride in delivering a comfortable experience to our guests, and we hope you will return to enjoy our hospitality again.

8/10 Bueno

DOUGLAS

Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 17 feb. 2024
Thank you for the positive feedback, Douglas. We are glad you were our guest at our hotel in Downtown Spokane and would love to host the perfect experience for you in the future.

6/10 Aceptable

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Two main issues: 1) Two handicapped persons parking spaces on the top level? 2) can’t cool the room below 65 degrees? In the winter? We are from Alaska, 65 is a hot day where we are from. You can’t open a window and you can’t get the room to a comfortable temperature. We asked if they could get an engineer to lower it to even 62. They said that he said no. Too bad, I really like this hotel, but why would we stay in a room that’s too hot to sleep in? To be fair, they loaned us a small fan that helped dry the sweat. I visited Spokane 4 times last year, so it’s something to decide not to stay there again.
Se hospedó 8 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 15 feb. 2024
David, We are glad you chose to stay with us at our hotel in Spokane. Thank you for your feedback, and we will double-check with the manufacturer of the thermostat and heating/cooling unit to see if additional adjustments can be made. We hope you will reconsider another stay at our location.

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy parking, 5 star breakfast buffet
Se hospedó 1 noche en febrero de 2024
Respuesta de Front desk., el 14 feb. 2024
Paul, thank you for taking your time to leave a great review. We are happy to hear that you enjoyed our breakfast buffet and that our parking was easy. Thank you for staying with us and we look forward to seeing you again.

10/10 Excelente

Zachary

Se hospedó 1 noche en febrero de 2024
Respuesta de Lisa, Front Desk :), el 12 feb. 2024
Thank you, Zachary, for the great review. We hope to see you again soon.

10/10 Excelente

Becki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 8 feb. 2024
Becki, We are thrilled you enjoyed an outstanding experience at the Hampton Inn & Suites Spokane Downtown-South. It was our pleasure to host your visit to the Lilac City.

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and staff were very helpful. Excellent free breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lisa, Front Desk :), el 7 feb. 2024
Thank you, Deborah, for taking the time to give us a great review. We are happy to hear that you enjoyed your stay and, that we are clean and helpful. We hope you will come stay with us again soon and enjoy some more excellent breakfast.

10/10 Excelente

Tamickco

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 6 feb. 2024
Tamickco, We all enjoyed seeing the 10-star rating you posted for the Hampton Inn & Suites Spokane Downtown-South. Our team is delighted to provide the components for guests to have a wonderful experience at our hotel. We look forward to hosting you again.

10/10 Excelente

Alexander's

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extremely clean and extra precautions taken for guest safety. Highly recommend.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 5 feb. 2024
Thank you, Alexander's, for the outstanding rating and review. We are glad you felt comfortable and safe at the Hampton Inn & Suites Spokane Downtown-South. We hope you will be our guest again.

10/10 Excelente

Merlin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 31 ene. 2024
Thank you for the wonderful rating, Merlin! We hope you will return to enjoy the hospitality of the Hampton Inn & Suites Spokane Downtown-South again soon.

10/10 Excelente

Katie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 30 ene. 2024
Katie, Thank you for the 10-star rating you shared for your stay at the Hampton Inn & Suites Spokane Downtown-South. We are always eager to know the rooms we prepare, and the service we provide are enjoyed. We hope you will be our guest again soon.

10/10 Excelente

Darren, Nampa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast staff were very personable.
Se hospedó 2 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 28 ene. 2024
Darren, We take pride in our complimentary breakfast at the Hampton Inn & Suites Spokane Downtown-South. The area is easy to access, and food items are fresh and full. Thank you for your kind shout-out to the staff that makes the morning meal a pleasant way to start the day!

10/10 Excelente

Megan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 19 ene. 2024
Thank you for the positive rating, Megan. Our Hampton Inn & Suites Spokane Downtown-South team works hard to provide stellar customer service and comfortable accommodations for our guests. We hope you will join us again for another excellent stay.

10/10 Excelente

Jenny

Viaje de negocios, Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very very nice employees and treated me and my family very good!
Se hospedó 1 noche en enero de 2024
Respuesta de Lisa, el 16 ene. 2024
Jenny, thank you for taking the time to leave us a great review. We are happy that you enjoyed your stay with us and hope to see you again.

10/10 Excelente

Mengjiao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 10 ene. 2024
Thank you, Mengjiao, for sharing an excellent rating for the Hampton Inn & Suites Spokane Downtown-South. We are glad you were pleased with our service and comfortable accommodations, and we hope you will visit us again soon.

10/10 Excelente

Gudrun

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 31 ene. 2024
Gudrun, Thank you for sharing your excellent rating of the Hampton Inn & Suites Spokane Downtown-South. We look forward to welcoming you to our property again.

10/10 Excelente

James J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel, highly recommend!
Clean and comfortable hotel. Staff was very friendly and helpful. Only a block away from the hospital, so it was very convenient to walk back and forth while visiting my husband after his heart surgery. I would stay here again.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 30 dic. 2023
James, We are so glad you could visit your husband easily. We hope he makes a speedy recovery after his surgery. Thank you for the wonderful review. It is a pleasure to know Hampton Inn & Suites Spokane Downtown-South guests enjoy the pleasant staff and will return to visit again.

10/10 Excelente

Patrick

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great people
I got treated like family
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 23 dic. 2023
Patrick, We are delighted to know you felt like family during your recent visit to the Hampton Inn & Suites Spokane Downtown-South. Thank you for the wonderful review, and I hope you will be our guest again when you are in Eastern Washington.

10/10 Excelente

Colleen, North Vancouver

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 22 dic. 2023
Hello Colleen! We are glad you had an awesome experience at the Hampton Inn & Suites Spokane Downtown-South. Sharing our hospitality with travelers is always a joy for our team, and we hope you will return to visit us again.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like how the security is around the property. Like the doors being lock, and the enclosed parking.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 18 dic. 2023
Thank you, Patricia, for being comforted by the security measures we have in place at the Hampton Inn & Suites Spokane Downtown-South. We hope you will be our guest again when you are in the Lilac City.

10/10 Excelente

Azusa

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 18 dic. 2023
Thank you for your excellent rating, Auzusa! We are glad you enjoyed an outstanding stay at the Hampton Inn & Suites Spokane Downtown-South. We hope you will return to enjoy our hospitality again soon.

10/10 Excelente

david

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
great breakfast
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 13 dic. 2023
David, We are delighted you enjoyed our delicious breakfast service in the morning. We are pleased to provide different entrees and favorites daily. We hope you will visit the Hampton Inn & Suites in Downtown Spokane again soon.

10/10 Excelente

Pamela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lobby was clean and presentable and the room looks great and cozy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 10 dic. 2023
Pamela, Thank you for sharing your wonderful review with our friendly team. We are delighted you had a comfortable and pleasant experience at the Hampton Inn & Suites Spokane Downtown-South. It would be a pleasure to welcome you for another excellent experience.

10/10 Excelente

Pedro

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 8 dic. 2023
Pedro, Seeing the excellent rating you shared with others for our Hampton Inn & Suites Spokane Downtown-South was lovely. We are excited to host many more great experiences for you in the future.

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A clean hotel. Friendly staff. We had a corner room that had a nice view of the city both directions.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 30 nov. 2023
William, Thank you for taking the time to rate and review your visit to the Hampton Inn & Suites Spokane Downtown-South. We are delighted you enjoyed the view of our city from your room. These spaces are listed as "city view" rooms on our partner sites, but not all have windows on two sides. We hope you will return to enjoy another excellent experience at our great location.

8/10 Bueno

Becky

Viaje familiar
Convenient location
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 29 nov. 2023
We are glad our hotel's location was convenient for your travel plans, Becky. Thank you for sharing your review with us. Please enjoy another stay at our comfortable place soon.

8/10 Bueno

KONNOR

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 29 nov. 2023
Konnor, We are glad you had a great stay at our Hampton Inn. We strive to provide a comfortable experience and pleasant stay for all our guests, and we hope you will return for another visit when you are in Spokane.

10/10 Excelente

Deborah

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakie. Just a bit hard to find at first.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 29 nov. 2023
Thank you, Deborah, for the excellent rating. We are glad you made it to our hotel safely. Our Hampton Inn & Suites Spokane Downtown-South team is eager to help with directions if needed. We hope you will join us here again for another wonderful experience.

10/10 Excelente

Vivian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not the best towels. Otherwise we would stay there again
Se hospedó 4 noches en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 29 nov. 2023
Vivian, We look forward to hosting another wonderful stay for you at the Hampton Inn & Suites Spokane Downtown-South. Our laundry team will inspect the towels and remove any that are not up to the standards of our brand. We hope you will visit again soon.

10/10 Excelente

John Kosh Jr.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, as always.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 29 nov. 2023
Thank you for your continued patronage, John! We are always happy to welcome you when you visit the Hampton Inn & Suites Spokane Downtown-South. We look forward to seeing you again soon.

10/10 Excelente

Anuhea

Se hospedó 2 noches en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 13 dic. 2023
Thank you, Anuhee, for the excellent rating you shared for the Hampton Inn & Suites Spokane Downtown-South. We are glad you enjoyed our team's prompt, friendly service and the comfortable rooms our staff works hard to provide. We hope you will return for another lovely stay at our hotel again.