Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 297 de 518 opiniones" "
10 - Excelente
297
Puntuación de 8, es decir, Bueno. Basada en 165 de 518 opiniones" "
8 - Bueno
165
Puntuación de 6, es decir, Aceptable. Basada en 38 de 518 opiniones" "
6 - Aceptable
38
Puntuación de 4, es decir, Malo. Basada en 12 de 518 opiniones" "
4 - Malo
12
Puntuación de 2, es decir, Terrible. Basada en 6 de 518 opiniones" "
2 - Terrible
6
9.2/10
Limpieza
9.0/10
Servicio y personal
8.2/10
Servicios
9.0/10
Condiciones de la propiedad
Opiniones
10/10 Excelente
Kyle
Viaje de negocios
6 jul. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic service
Kyle
Se hospedó 1 noche en julio de 2020
10/10 Excelente
Matthew
Viaje en grupo
16 mar. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Matthew
Se hospedó 1 noche en marzo de 2020
Respuesta de ddoty, el 18 mar. 2020
Thanks for staying with us Matthew! We hope to serve you again soon.
10/10 Excelente
Cliente verificado
14 mar. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en marzo de 2020
Respuesta de ddoty, el 18 mar. 2020
Thank you for staying with us!
10/10 Excelente
Cliente verificado
Viaje familiar
23 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
College visit stay
Perfect for us as it was close to MSU. Clean and very nice.
Cliente verificado
Se hospedó 1 noche en febrero de 2020
Respuesta de ddoty, el 23 feb. 2020
Thank you for staying with us! We hope to serve you again soon.
10/10 Excelente
Susan
19 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable bed! Thin walls.
Susan
Se hospedó 1 noche en febrero de 2020
Respuesta de ddoty, el 20 feb. 2020
Thanks for staying with us Susan! We hope to serve you again soon.
8/10 Bueno
Tammy
Viaje familiar
7 feb. 2020
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Arrived early. Asked if we could get into the room earlier. Front desk clerk never looked at the computer, just said no, can't do it because of the weather and to come back later. She could have been more professional and at least suggested the lounge area within the hotel until our room was ready.
Tammy
Se hospedó 1 noche en febrero de 2020
Respuesta de ddoty, el 7 feb. 2020
Hi Tammy,
We are sorry to hear about the unpleasant interaction you had with our front desk staff. We have addressed this matter with the staff member in question and we will work hard to avoid such interactions in the future. Thank you for staying with us!
6/10 Aceptable
Nancy
Viaje familiar
1 feb. 2020
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Nancy
Se hospedó 1 noche en enero de 2020
Respuesta de ddoty, el 2 feb. 2020
Thank you for staying with us!
6/10 Aceptable
Cliente verificado
Viaje familiar
28 ene. 2020
Location is great. It could do with some updating.
Cliente verificado
Se hospedó 1 noche en enero de 2020
Respuesta de ddoty, el 30 ene. 2020
Thank you for staying with us!
10/10 Excelente
Ron
26 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ron
Se hospedó 1 noche en enero de 2020
Respuesta de ddoty, el 26 ene. 2020
Thanks for staying with us, Ron! We hope to serve you again soon.
8/10 Bueno
Cliente verificado
18 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en enero de 2020
Respuesta de ddoty, el 26 ene. 2020
Thanks for staying with us!
6/10 Aceptable
Cliente verificado
29 dic. 2019
Le gustó: Limpieza
Cliente verificado
Se hospedó 2 noches en diciembre de 2019
Respuesta de ddoty, el 4 ene. 2020
Thank you for staying with us!
8/10 Bueno
Paul
Viaje de negocios
18 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great location, clean and competative price!
Paul
Se hospedó 1 noche en diciembre de 2019
Respuesta de ddoty, el 19 dic. 2019
Thanks for staying with us Paul! We hope to see you again soon.
8/10 Bueno
Cliente verificado
Viaje familiar
14 dic. 2019
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
graduation stay
The price of the rooms were increased from the price of booking. The curtain hem was torn. The noise level was high. Needs an indoor pool.
Cliente verificado
Se hospedó 1 noche en diciembre de 2019
Respuesta de ddoty, el 15 dic. 2019
Thank you for your feedback, as it helps us improve. We are sorry to hear that your stay with us was not the most enjoyable, which is what we aim for with every guest. If you feel that you were overcharged for your stay, feel free to reach out to us and we will be happy to look into that for you. Thank you for staying with us!
8/10 Bueno
Donald
16 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Donald
Se hospedó 1 noche en noviembre de 2019
Respuesta de ddoty, el 17 nov. 2019
Thanks for staying with us Donald! We hope to see you again soon.
10/10 Excelente
Shelley
Viaje familiar
15 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved the hotel. Great place to stay
Shelley
Se hospedó 1 noche en noviembre de 2019
Respuesta de ddoty, el 16 nov. 2019
We're happy to hear that you were happy with your stay! :) We hope to see you again soon.
10/10 Excelente
Jan, Warrensburg
Viaje familiar
11 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is just a few blocks from the University and from downtown. Very convenient.
Jan
Se hospedó 1 noche en noviembre de 2019
Respuesta de ddoty, el 13 nov. 2019
Thanks for staying with us Jan - We hope to see you again soon!
4/10 Malo
Cindy
Viaje familiar
5 nov. 2019
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Bad smell
The hotel had a bad smell in the hallway and our room. Breakfast service was not good. They were out of a lot of things, with a lot of time left for serving breakfast. I had to ask for things that should have been out (forks, cream cheese). I do not plan to stay here again.
Cindy
Se hospedó 2 noches en noviembre de 2019
Respuesta de ddoty, el 6 nov. 2019
We're sorry to hear about your unpleasant experience at our hotel. Thank you for taking the time to share your feedback, as it will help us improve the experience for future guests. Your comments will be passed on to our staff in the housekeeping and kitchen departments. Thank you for staying with us.
8/10 Bueno
Cliente verificado
30 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Frequent traveler
Good location nice and quiet, good breakfast above average
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 31 oct. 2019
Thanks for staying with us. We hope to see you again soon!
8/10 Bueno
AWard, St. Louis
Viaje en pareja
28 oct. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great, just could use some updating. There was a bit of mold on the bathroom ceiling and walls. Otherwise it was very clean.
AWard
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 30 oct. 2019
We apologize for the unfortunate discovery in your bathroom. Our executive housekeeper has been notified of this. We're happy to hear that the remainder of your stay went well. Thanks for staying with us!
10/10 Excelente
Cliente verificado
28 oct. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The entire stay was very easy and although the name has changed the experience was still very nice. The bed was very comfortable. We will continue to stay at the Q Hotel in the future.
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 30 oct. 2019
Thanks for your kind words! We look forward to serving you again soon!
10/10 Excelente
Tiffany
27 oct. 2019
Tiffany
Se hospedó 2 noches en octubre de 2019
6/10 Aceptable
Kathleen
Viaje de negocios
21 oct. 2019
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Disapointing
I had to stand at the front desk for a couple of minutes before anyone came out to let me check in. My room had clearly been a smoking room before the hotel was remodeled (or maybe even more recently) and it smelled stale and gross. The bathroom was marginally clean. The breakfast was disappointing in that the hot food was stored in plastic containers under hot lights. All the dishes were styrofoam and plastic. It was just not up to the price I paid for the room.
Kathleen
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 23 oct. 2019
We're sorry to hear about your unpleasant experience at our hotel. We do our best to make sure every guest has an enjoyable stay. Your comments will be passed on to the appropriate staff members. Thanks for staying with us!
8/10 Bueno
Cliente verificado
Viaje familiar
20 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was very quiet! The location was convenient to restaurants, shopping and activities.
Breakfast selection was limited! But coffee was great!!
Cliente verificado
Se hospedó 2 noches en octubre de 2019
Respuesta de ddoty, el 23 oct. 2019
Thanks for staying with us!
10/10 Excelente
Ron
20 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ron
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 23 oct. 2019
Thanks for staying with us. We hope to see you again soon!
10/10 Excelente
Cliente verificado
Viaje familiar
19 oct. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was spacious, clean and very comfortable. The hotel staff was very helpful, friendly and courteous.
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 19 oct. 2019
We're glad to hear that your stay went well. Thanks for staying with us and we hope to see you again soon!
10/10 Excelente
Steve
Viaje de negocios
18 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Steve -Q
Fantastic...will stay here again for sure
Steve
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 19 oct. 2019
This is great news - We look forward to serving you again!
8/10 Bueno
Jennifer
Viaje de negocios
16 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jennifer
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 17 oct. 2019
Thanks for staying with us. We hope to see you again soon!
6/10 Aceptable
Cliente verificado
Viaje en grupo
14 oct. 2019
Le gustó: Limpieza y servicio y personal
It was close to where I needed to be and the price was good. But the hairdryer kept shutting off, the shower curtain was too short so the bathroom flooded a bit and the breakfast was not good
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 16 oct. 2019
We're sorry to hear about the issues you encountered during your stay. Your comments will be forwarded to our Housekeeping and Kitchen departments so that they may improve. Thanks for staying with us!
8/10 Bueno
Cliente verificado
13 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 13 oct. 2019
Thanks for staying with us!
6/10 Aceptable
Mary
Viaje familiar
11 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was great with the exception of the shampoo and conditioner was so small and the bottles were so hard you could squeeze them hard enough to get anything out. Also the water pressure in the shower was terrible
Mary
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 12 oct. 2019
We're sorry to hear that your stay with us was less than stellar. We understand that a refreshing shower is a great way to start the day. Your comments will be forwarded to our maintenance and housekeeping departments. Thank you for staying with us!
6/10 Aceptable
David S
Viaje familiar
10 oct. 2019
Le gustó: Limpieza
Disappointed
I booked because I was told they had a nice outdoor pool - when I checked in I ask the front desk woman what time did the pool open - She said; “ 8 am”
Turned out when I wanted to take my swim for health reasons I was told the pool was closed for the season last week.
David S
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 5 dic. 2019
Hi David,
We are sorry to hear that you were not able to enjoy our pool during your stay. We will keep all of our staff better informed as to when our pool is open. We thank you for your feedback as it will help us improve the experience for future guests.
8/10 Bueno
Donna
Viaje familiar
9 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Donna
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 10 oct. 2019
Thanks for staying with us Donna! We hope to see you again soon.
2/10 Terrible
Richard
7 oct. 2019
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Richard
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 9 oct. 2019
Hi Richard,
We're sorry to hear that we did not meet your expectations. We would like to learn more about the reason(s) behind this rating so that we can improve. We would be happy to hear any ideas or suggestions you may have. Thanks for staying with us and have a great day!
8/10 Bueno
Alf
Viaje de negocios
7 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alf
Se hospedó 3 noches en octubre de 2019
Respuesta de ddoty, el 9 oct. 2019
Thanks for staying with us. We hope to see you again soon!
10/10 Excelente
Cliente verificado
Viaje en grupo
6 oct. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean. Staff was friendly. Couldn’t find the pool though.
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de ddoty, el 6 oct. 2019
Thank you for your review. We hope to see you again soon!
10/10 Excelente
Cliente verificado
Viaje familiar
1 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff, comfortable bed, great breakfast, everything was great! We will definitely come back.
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de ddoty, el 2 oct. 2019
Thanks for your review! We hope to see you again soon!
8/10 Bueno
Cliente verificado
Viaje en grupo
30 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed in this hotel before it was the Q and loved it. Decided to give this one a try for the weekend. It was great, but would have loved to of had a fridge and microwave.
Cliente verificado
Se hospedó 2 noches en septiembre de 2019
Respuesta de ddoty, el 2 oct. 2019
Thanks for your review! Currently only our suites contain fridges and microwaves; however, guests may request a fridge be delivered to their room, as we often have several extras available free of charge. Thanks for staying with us!
10/10 Excelente
Sandra
Viaje de negocios
28 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sandra
Se hospedó 2 noches en septiembre de 2019
Respuesta de ddoty, el 29 sept. 2019
Thanks for your high rating Sandra! We hope to see you again soon!
10/10 Excelente
Cliente verificado
Viaje de negocios
27 sept. 2019
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
floors in halls/elevator could have used some vacuuming, but otherwise the staff was GREAT and it was spread out nice.
Very nice large rooms
Cliente verificado
Se hospedó 2 noches en septiembre de 2019
Respuesta de ddoty, el 28 sept. 2019
Thanks for your review! We hope to see you again soon!
10/10 Excelente
Mark
27 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would stay again
Nice, new-looking hotel with comfortable room. The bed was comfy and the AC kept us cool. It didn’t have a fridge, but that wasn’t a big deal for us.
Mark
Se hospedó 1 noche en septiembre de 2019
Respuesta de ddoty, el 27 sept. 2019
Thank you for your review Mark! We hope to see you again soon!
8/10 Bueno
Cliente verificado
20 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would have liked to know the 25 dollar pet fee before booking.
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de ddoty, el 28 sept. 2019
We are sorry to hear that you were not made aware of our pet fee when you booked your room. We will review our listings on all of our partner sites to ensure that our pet fee is made known at the time guests book with us. Thank you for bringing this to our attention and thanks for staying with us!
8/10 Bueno
Cliente verificado
Viaje de negocios
30 ago. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very large building and clean property both inside and outside.
Cliente verificado
Se hospedó 3 noches en agosto de 2019
Respuesta de ddoty, el 31 ago. 2019
Cleanliness is one of the best compliments we can receive! We're glad you enjoyed your stay and hope to see you again on your next visit to Springfield! :)
10/10 Excelente
Cliente verificado
Viaje familiar
22 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location and room size are excellent, breakfast was fine.
Cliente verificado
Se hospedó 1 noche en agosto de 2019
Respuesta de ddoty, el 23 ago. 2019
Thank you for your feedback!
8/10 Bueno
David
21 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
David
Se hospedó 2 noches en agosto de 2019
Respuesta de ddoty, el 23 ago. 2019
Thanks for your feedback David! We hope to see you again soon.
8/10 Bueno
Cliente verificado
18 ago. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en agosto de 2019
Respuesta de ddoty, el 23 ago. 2019
Thank you for your feedback!
8/10 Bueno
Amie
13 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Should have more varieties of meats for breakfast, need a fridge in room, the double beds need to be bigger, I’m pretty sure the one we had was a full size each.
Amie
Se hospedó 1 noche en agosto de 2019
Respuesta de ddoty, el 23 ago. 2019
Hi Amie - Thanks for your feedback! Our management has been discussing our offerings for our complimentary breakfast, and we hope to expand our offerings soon! The beds in our two-bed rooms are full sized. Thank you for staying with us!
8/10 Bueno
Kristen
23 jul. 2019
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Kristen
Se hospedó 1 noche en julio de 2019
Respuesta de ddoty, el 23 ago. 2019
Thank you for your feedback!
8/10 Bueno
Lady, Saint Louis
Viaje de negocios, Viaje familiar
3 jul. 2019
Le gustó: Limpieza y servicio y personal
Didnt like that it was construction going. I didnt have a microwave or fridge in my room
Lady
Se hospedó 2 noches en junio de 2019
Respuesta de ddoty, el 23 ago. 2019
We are sorry to hear that the construction dampened your experience at our hotel. We strive to provide the best rooms for our guests, so your comments regarding the lack of amenities in your room will be forwarded to our upper management. Thank you for staying with us!
8/10 Bueno
Cliente verificado
Viaje en pareja
2 jul. 2019
Le gustó: Servicio y personal
The lobby was under construction when we stayed and unfortunately, we weren't notified. So cleanliness got less than stellar grades because of the dust and construction stuff. The room was good. Location good if attending a Cardinal game. Too quiet of an area if not.
Cliente verificado
Se hospedó 1 noche en marzo de 2019
Respuesta de ddoty, el 23 ago. 2019
Thank you for staying with us! We are sorry to hear that you were not expecting our lobby to be under construction. We agree that our reception area is one of the biggest factors in a guest's first impressions of our property. Our main lobby has since re-opened, so we hope that you will consider giving us another chance on your next trip to Springfield!
8/10 Bueno
Cliente verificado
Viaje familiar
1 jul. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and the room was clean. The only issue we ran into is that the one of the outlets in the bathroom did not work. We noted this to the staff when checking our.
Cliente verificado
Se hospedó 1 noche en junio de 2019
Respuesta de ddoty, el 23 ago. 2019
I am sorry to hear that the electrical outlets in your bathroom did not function properly. Thank you for bringing the issue to us, as we strive to provide the best rooms for our guests. Thank you for staying with us!