Terraza o patio

Opiniones de Country Inn & Suites by Radisson, St. Cloud East, MN

2.5 out of 5

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 489 de 870 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 250 de 870 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 77 de 870 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 870 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 870 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Vicente

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Karen, Hobart

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy bed & room!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Karen,It was our pleasure to provide you with clean, comfortable accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Country Inn & Suites by Radisson, St. Cloud East, MN!

10/10 Excelente

Nathan

Se hospedó 2 noches en abril de 2024

4/10 Malo

Danil

Se hospedó 5 noches en marzo de 2024

10/10 Excelente

jayne, rosemount

Viaje en grupo
Staff gave excellent service!
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Dear Jayne,Thank you for your review of Country Inn & Suites by Radisson, St. Cloud East, MN. We're happy to hear you appreciated our commitment to top-quality service. It would be wonderful to welcome you back anytime!

10/10 Excelente

Emily

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly, the rooms and hotel was very clean. Breakfast was very good.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 17 mar. 2024
Dear Emily,It was a pleasure hosting you at Country Inn & Suites by Radisson, St. Cloud East, MN! We're glad our friendly staff, clean rooms, and tasty breakfast impressed you, and we look forward to seeing you again soon.

2/10 Terrible

Bryanna

Viaje en pareja
No le gustó: Servicios
They booked the second floor to a kids hockey team there was stomping all day and night from the second floor to the first. I called to address it and we where told oh well they have no other rooms and there's nothing they can do and that they asked them to "stop" . Given the last complaint we didn't get to use the pool/hot tub all weekend because they're large group dominated it. And when we tried to we where meet with 3 kids at least jumping into the hot tub. Won't be staying here again . Also they have a rule now u can't live within 30 miles of the hotel great way to thank your community for years of business. Yuck avoid this place !
Se hospedó 2 noches en marzo de 2024
Respuesta de Tammy, el 5 mar. 2024
We apogize for your concerns during your stay. We do take the noise seriously and do make sure that everyone is in their rooms by quiet time, which is 10pm. On weekends the pool and hot tub are usually busy and I am sorry you felt you could not use it with the kids in the pool room. Weekends are the busiest times for our amenities. Thank you for your feedback.

8/10 Bueno

Adam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Nicholas

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I’ll be back!!
I stayed at this same hotel a week prior and haven’t slept so good in a long time. The front desk clerk remembered me and was very friendly. He overheard my son asking me about the pool hours and offered extended pool hours because of my late check in. He also gave information about what was available for food and the hotel was in close proximity to stores for things that I needed for my stay. I’d definitely recommend this hotel to any of my friends who ask where to stay in this city.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 29 dic. 2023
Dear Ron,Thank you for the kind review and recommendation! We're glad our friendly desk staff impressed you, and we look forward to your next visit.

10/10 Excelente

Jeremy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

RON

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Beth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

wade

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay here again. Nice room. Clean. Quiet Great free breakfast. No complaints
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 28 sept. 2023
Dear Bruce,We appreciate your positive feedback! It's wonderful to hear you enjoyed your stay with us, from the nice and clean room to the quiet atmosphere. Thank you for your review, and we look forward to you staying with us again at Country Inn & Suites by Radisson, St. Cloud East, MN!

8/10 Bueno

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Lidia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to everything. Staff was extremely friendly and helpful. Will stay here again when visiting family.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 16 sept. 2023
Dear Lidia, It was wonderful having you as our guest recently! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Additionally, we're delighted our fabulous location suited your travel needs so well. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Bueno

Ashlyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Great hotel for a few nights. They did run out of towels but I was able to track down house keeping to get a few. Only down side was there was a boys hockey team also staying and the boys were running around the halls and knocking on our door at 9:30 am. not the hotels fault. otherwise it was a nice stay
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager , el 14 sept. 2023
Dear Ashlyn,We thoroughly enjoyed having you as our guest at Country Inn & Suites by Radisson, St. Cloud East, MN, and are delighted to hear about your good stay. Next time, please reach out to the front desk so we can assist with any noise disturbances. Thank you for the positive review, and come back anytime!

10/10 Excelente

David K.

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jenifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 5 sept. 2023
Dear Jennifer,Thanks so much for your review of Country Inn & Suites by Radisson, St. Cloud East, MN. We're thrilled you enjoyed your stay, and we'd love to welcome you back anytime!

2/10 Terrible

Arlene

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We booked hotel, couldn’t access property due to ridiculous construction around the property. Circled property numerous times and could not find the detours to get to said property. Gave up after an hour. Found a sister property and stayed there. Called original hotel and said we had to cancel our reservation, which they happily did and said they understood. Now trying to recoup $$ from Wxpedia
Respuesta de General Manager, el 31 ago. 2023
Dear Arlene,Thank you for your feedback. We deeply regret the challenges you faced in reaching our property. It's always our intention to provide a seamless experience for our guests. We appreciate your understanding and patience and hope you had a comfortable stay at our sister property. Please know we're here to assist with any further concerns you may have.

10/10 Excelente

Wen

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms, great breakfast and good staff, thank you!
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 24 ago. 2023
From our clean rooms to our wonderful service, we're happy to know that you enjoyed everything about your visit. Thank you, and we hope to see you again soon.

2/10 Terrible

Sara

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cindy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice for our stay good breakfast and nice staff
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 16 ago. 2023
Dear Cindy,We're delighted you enjoyed your stay at Country Inn & Suites by Radisson, St. Cloud East, MN! It's great to know that our friendly staff and tasty breakfast impressed you. Thank you for your kind words. We look forward to your next visit.

10/10 Excelente

susan

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 12 ago. 2023
Dear Rachel, Thank you for taking the time to share your feedback. We are pleased to hear that you found our facilities clean and our team friendly during your stay at Country Inn & Suites by Radisson, St. Cloud East, MN. We look forward to the opportunity to welcome you back in the future.

8/10 Bueno

Rodger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

mark

Le gustó: Limpieza
Se hospedó 4 noches en agosto de 2023

4/10 Malo

Robert

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
1) I was surprised with the general class of guests considering the cost/room. An unusual number of laborers. 2) Found a bedbug crawling on the comforter. The manager was insistant it wasn't a bedbug although it was identical to photos on internet. They did clean the room but count me out as a repeat guest.
Se hospedó 4 noches en mayo de 2023
Respuesta de General Manager, el 9 ago. 2023
Dear Robert, We would like to sincerely apologize for your experience during your stay with us. We will be taking your feedback to thoroughly investigate the issues mentioned in your review. We do hope you will reconsider us in the future so we can provide you an opportunity for a better stay.

10/10 Excelente

Jonathan, Wetumpka

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Wayne

Se hospedó 1 noche en julio de 2023

10/10 Excelente

dave

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very. Nice wpuld stay again
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 2 ago. 2023
Dear Dave,Your five-star rating is such a wonderful compliment to receive! The next time your travels bring you our way, please don't hesitate to revisit us at Country Inn & Suites by Radisson, St. Cloud East, MN!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

4/10 Malo

Jeffrey Scott

Viaje en pareja, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Have stayed here last year. Property condition and staffing has deteriorated significantly. Will not be staying here next year.
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Tammy V, el 23 jul. 2023
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

2/10 Terrible

aaliyah

No le gustó: Servicio y personal y condiciones de la propiedad
Staff was so bad they doubled charged me card and then don’t want to fix it
Se hospedó 1 noche en julio de 2023
Respuesta de Tammy V, el 23 jul. 2023
I am sorry you feel that we did not take care of your problem. The card was not double charged, simply authorized and that authorization will drop off per your bank policies once the charge has been posted. We wish you the best.

8/10 Bueno

Nafiseh

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Cleanness
There was cockroaches inside the room. Inside the fridge was never cleaned
Se hospedó 1 noche en julio de 2023
Respuesta de Tammy V, el 21 jul. 2023
Dear Nafiseh,We have inspected the room thoroughly and have found no insects nor have we had any problems with them in the past. Thank you for your concern.

10/10 Excelente

Monica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Se hospedó 1 noche en julio de 2023
Respuesta de Tammy V, el 23 jul. 2023
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Tammy V, el 23 jul. 2023
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

8/10 Bueno

Gregory

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was very nice except the thermostat/air conditioning/heat kept the room at 60* no matter what setting was used
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 7 jul. 2023
Dear Gregory,We greatly appreciate you telling us how we could have impressed you even more. However, please know that our staff is happy to address any concerns you may have while still at the property. That said, we look forward to exceeding all your expectations on your next visit. Until then, safe travels.

10/10 Excelente

Carl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was confused by the GPS getting to the property, especially when it directed me down a deadend street in what looked like a neighborhood. May that's because Hwy 10 was under construction?
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 2 jul. 2023
Dear Carl,Thank you for staying at Country Inn & Suites by Radisson, St. Cloud East, MN. While we are sorry you had a hard time finding us, we are glad the rest of your stay was positive. We hope your travels will bring you back to see us soon.

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff, complimentary bottled water and chocolate chip cookies!
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 27 jun. 2023
Dear Sharon,Thank you for sharing your comments with us. It is lovely to see that you enjoyed our friendly staff members and helpful (and delicious) amenities. It was a pleasure serving you, and we hope to see you again in the future!

10/10 Excelente

Erin

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2023
Respuesta de Tammy V, el 23 jul. 2023
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

8/10 Bueno

Angela

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Elevator was broke so used stairs at the end of the hall to get to top floor. Towels were laying at the bottom of the stairs when we arrived Friday night - they were still there when we left on Sunday. Room was very clean; however, only enough to make one cup of coffee and no one replenished the coffee for Sunday morning. Coffee was available downstairs.
Se hospedó 2 noches en junio de 2023
Respuesta de General Manager, el 26 jun. 2023
Dear Angela,Thank you for taking the time to share your comments with us. We are happy to see that you enjoyed your overall visit and appreciated our clean accommodations. However, we do apologize for any elevator outage during your stay. In addition, we will review your concerns regarding our housekeeping services. Thank you, and we hope to have the opportunity to serve you again in the future.

6/10 Aceptable

Diane

Viaje en grupo
No le gustó: Limpieza
THE BATHTUB WAS NOT CLEANED. THE EVENING DESK PERSON HAD NO CUSTOMER SERVICE.
Se hospedó 3 noches en junio de 2023
Respuesta de General Manager, el 21 jun. 2023
Dear Diane,It appears that you encountered some issues during your visit. For that, we apologize. Rest assured that housekeeping and our front desk have been notified and will work diligently to ensure that we are delivering the exceptional service that we are known for. Thank you for bringing this to our attention. We would love to provide you with a better experience in the future.

10/10 Excelente

Elizabeth

Se hospedó 1 noche en junio de 2023
Respuesta de Tammy V, el 23 jul. 2023
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

6/10 Aceptable

MYRON

Viaje familiar
Was nor up to standards of other Radison Motels.Waste cams were mot emptied even though we stayed 3 nights.
Se hospedó 2 noches en junio de 2023
Respuesta de General Manager, el 18 jun. 2023
Dear Myron, Thank you for taking a moment to share your valuable feedback. We are sorry that your stay fell short of the standards you have come to expect from our hotel. This is not the impression we wish to leave you with. If you are back in the area, we hope you will consider giving us another chance to provide an experience we are proud of.

10/10 Excelente

Ranae

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was great. Room was clean, staff was friendly, water was hot.
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 30 may. 2023
Dear Ranae,Thank you for the outstanding rating of your recent stay at Country Inn & Suites by Radisson, St. Cloud East, MN. We're glad you had a wonderful time with us and enjoyed our clean accommodations and friendly service. It would be our pleasure to host you again in St. Cloud, so come back soon!

10/10 Excelente

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property is well maintained. Staff is extremely helpful.
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager , el 29 may. 2023
Dear Brenda,Thanks for choosing Country Inn & Suites by Radisson, St. Cloud East, MN. We're grateful for your positive feedback on our well-maintained property and attentive service! Our team hopes to have the pleasure of hosting you again.