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Opiniones de Rodeway Inn St George North - Near Pioneer Park

2 out of 5
Rodeway Inn St George North - Near Pioneer Park
420 E Saint George Blvd, St. George, UT

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 119 de 581 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 168 de 581 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 112 de 581 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 94 de 581 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 88 de 581 opiniones" "

6.6/10

Limpieza

7.2/10

Servicio y personal

5.8/10

Servicios

6.0/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Está en un Lugar muy accesibles lo Único qué no, me Custo es qué las avitaciones del segundo piso, todo el dia le da sol isi tocas la puerta setegueman las. Manos para entrar ala avitaciones. no valen el precio qué uno Paga. Está es la segunda ves que me pasa. Lo mismo el aire acodiciona biene a en frial alas 9.pm. de la noche.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Manager, el 2 jul. 2023
Dear Manuel,Thank you for sharing your feedback regarding the location of the hotel and your concerns about the second-floor rooms and air conditioning. We apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and we will take it into consideration as we work towards improving our services. We appreciate your patronage and hope to have the opportunity to provide you with a better experience in the future. If there is anything else we can assist you with, please let us know.Sincerely, Hotel Manager

8/10 Bueno

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice rooms
Se hospedó 3 noches en mayo de 2023
Respuesta de Hotel Manager, el 6 jun. 2023
Dear Daniel,Thank you for your feedback! We're delighted to hear that you found our rooms to be nice. We strive to provide comfortable and pleasant accommodations for our guests. We hope to see you again in the future!Sincerely, Hotel Manager

10/10 Excelente

Alicia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Más seguridad
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Manager, el 7 mar. 2023
Dear Alicia,Thank you for choosing our hotel for your stay and the five stars you have given us based on the experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

10/10 Excelente

ANDRES

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de Hotel Manager, el 31 dic. 2022
Dear ANDRES,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

2/10 Terrible

Diana Lee

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
When I arrived air conditionin had a terrible annoying sound. They changed our room but one pillow case was dirty. Clening was awful. We didn't get our beds made and had to ask. Towells were changed and bathroom was cleaned very late in the afternoon. We stayed there 10 or 11 days and our beds were made only 3 or 4 times after we specifically asked the cleaning lady to do so.
Se hospedó 11 noches en septiembre de 2021
Respuesta de Hotel Manager, el 30 oct. 2021
Dear Diana, We are disappointed to read your comments. Our apologies for all the inconveniences you had with the stay as mentioned in the review. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager

8/10 Bueno

Esteban

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2021

6/10 Aceptable

Dulce

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Marlene

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021

6/10 Aceptable

Georges, Los Angeles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very noisy! Kids crying. People taking shower all the time. People listening to loud music after 1pm!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 28 abr. 2024
Dear Georges,We apologize for the noise disturbances you experienced during your stay. Providing a peaceful environment for our guests is important to us, and we regret that we fell short in this regard. Your feedback regarding the noise from other guests will be addressed with our team to ensure that all guests can enjoy a restful stay. We appreciate your understanding and patience, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good and safe place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 25 abr. 2024
Dear R.,Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay with us and that you found our hotel to be a good and safe place to stay. Providing a secure and comfortable environment for our guests is our top priority, and we're pleased that we could meet your expectations. We appreciate your business and hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Servicio y personal y condiciones de la propiedad
Good location and a quiet place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 19 abr. 2024
Dear R.,Thank you for your positive feedback! We're pleased to hear that you enjoyed our hotel's location and found it to be a quiet place to stay. Providing a peaceful environment for our guests is important to us. If there's anything else we can do to enhance your experience during future stays, please let us know. We look forward to welcoming you back again!Sincerely, Hotel Manager

6/10 Aceptable

Todd

Viaje de negocios
No le gustó: Limpieza y servicios
There were sexual wetspot stains on the sheet in plain view. I don't want to lay my face down on sheets with those stains. Totally disgusting!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 17 abr. 2024
Dear Todd,I'm truly sorry to hear about your experience. Stains on linens are completely unacceptable, and I understand your discomfort. Please accept our sincerest apologies for failing to provide you with a clean and comfortable stay. We'll immediately address this issue with our housekeeping team to ensure it doesn't happen again. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 Bueno

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good and safe place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 11 abr. 2024
Dear R. ,Thank you for your feedback! We're glad to hear that you found our hotel to be a good and safe place to stay. Ensuring the safety and comfort of our guests is our top priority, and we're pleased that we could provide that for you. If there are any areas where you feel we could improve to make your next stay even better, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

4/10 Malo

Efraim

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Toilet accessories is old, electrical equipment is not safe in bathroom. Very noisy! I wil not stay again here...
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager , el 7 abr. 2024
Dear Efraim,We apologize for the inconvenience and discomfort you experienced during your stay. Your feedback regarding the condition of the toilet accessories, the safety of electrical equipment in the bathroom, and noise disturbance is concerning, and we take it seriously. We will address these issues promptly to ensure improvements are made to provide a more comfortable and secure experience for our guests. Thank you for bringing these concerns to our attention, and we regret any inconvenience caused. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

4/10 Malo

Douglas, Calgary

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
I would not recommend this property. It felt very low grade. While things were clean enough, everything felt old, looked old and dirty. We had to ask for soap for the shower, ask for a styrofoam cup for the bathroom, there was no hair dryer but the broken holder was still on the wall, no towel rack, the towels and sheets and pillows all looked like we’re from Goodwill. The only good thing was that it was quiet. Spend a few more bucks and upgrade!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 7 abr. 2024
Dear Douglas,We apologize for the subpar experience you had during your stay. Your feedback regarding the condition and amenities of the room is concerning, and we regret that we did not meet your expectations. We take your comments seriously and will address them promptly to ensure improvements are made. Your satisfaction is important to us, and we appreciate your honesty. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

4/10 Malo

Linda

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Would not recommend. Not as represented in the pictures. Hole in bathroom door, frame of door broken, not sure sheets on bed are clean, horrible pillows.
Respuesta de Hotel Manager , el 6 abr. 2024
Dear Linda,We're truly sorry to hear about your disappointing experience during your stay. Your feedback regarding the condition of the bathroom door, the cleanliness of the sheets, and the quality of the pillows is concerning, and we apologize for falling short of your expectations. We will address these issues promptly to ensure improvements are made. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 Aceptable

Catherine

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Property on the outside was very plain however, Inside the room seemed fresh and nice. Beds and such very comfortable. The Shower turn on did not work, so we could not take a shower and did not have time to get that fixed before we had to leave. No one was at the desk to report this too when we checked out. Room 134
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 4 abr. 2024
Dear Catherine,Thank you for your feedback. We're pleased to hear that you found the inside of the room fresh and nice and that the beds were comfortable. However, we apologize for the inconvenience of the shower not working and for the lack of availability at the front desk to report the issue during check-out. Your feedback is valuable, and we'll address the maintenance issue promptly to ensure a more seamless experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

8/10 Bueno

Craig

Viaje de negocios
Le gustó: Limpieza y servicio y personal
I like how it’s in the heart of St. George. Very asesible to many things. They need to make a few minor repairs. The mini fridge needs to be defrosted as the door can’t close all the way.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 29 mar. 2024
Dear Craig,Thank you for your positive feedback regarding our central location in St. George. We're pleased to know that you found it convenient to access nearby attractions. Your comments about the minor repairs needed, such as the mini fridge, are duly noted, and we'll address them promptly to ensure a more comfortable stay for our guests. We appreciate your valuable input and look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quiet and safe place to stay. Fast food within walking distance.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 28 mar. 2024
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel to be very quiet and safe during your stay. Providing a peaceful and secure environment for our guests is our top priority, and we're glad that you felt comfortable during your visit. Additionally, we're pleased to know that the convenience of having fast food options within walking distance added to your overall experience. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 Malo

Tiffany

No le gustó: Limpieza, servicios, condiciones de la propiedad
Stunk like pee, bathroom floor was missing tiles, tub didn’t drain right, carpet was stained
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 26 mar. 2024
Dear Tiffany,Thank you for providing your feedback. We apologize for the negative aspects of your stay that impacted your overall experience. We value your input and will work diligently to address the issues you have raised. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excelente

joshua

I had to book this room For my son who was stuck in St. George. I was not around, and called the hotel to let them know I wouldn’t be there to give them the CC for incidentals. They were very helpful and said they would t take the deposit if he was alone. I was very thankful for their staff
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager , el 23 mar. 2024
Dear Joshua,Thank you for your perfect rating and for sharing your positive experience with us! We're glad to hear that our staff were able to assist you in booking a room for your son, even in your absence. Providing helpful and accommodating service to our guests is important to us, and we're grateful for your kind words of appreciation. We hope your son had a comfortable stay, and we're here to assist with any future needs. Thank you for choosing our hotel, and we look forward to welcoming you or your son back again in the future!Sincerely, Hotel Manager

8/10 Bueno

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good staff. Very quiet & safe.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 7 mar. 2024
Dear R.,Thank you for your positive rating and feedback! We're glad to hear that you found our staff good and appreciated the quiet and safe environment during your stay. Your comfort and security are our top priorities, and we're delighted to know we met your expectations in these aspects. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent staff. Safe and quiet place to stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 4 mar. 2024
Dear R.,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our staff excellent and that you felt safe and enjoyed a quiet stay with us. Providing a comfortable and secure environment for our guests is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

4/10 Malo

Enn

No le gustó: Servicio y personal y condiciones de la propiedad
By the price we knew were weren't in for much. I was still a bit surprised that there was no towel racks and nohair dryer when the pictures show both. There was no lightbulb in the bed lamp. Those things were just annoying. For breakfast there was no one at the desk and breakfast was no where to be found. We had to leave so I was slightly frustrated with the service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 3 mar. 2024
Dear Enn,We apologize for the inconvenience and frustration you experienced during your stay. Providing essential amenities and a satisfactory breakfast experience is important to us, and we regret that we fell short in these areas. Your feedback regarding the missing towel racks, hair dryer, and lightbulb, as well as the absence of staff during breakfast hours, is concerning, and we will address these issues promptly to ensure they are resolved. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good quiet and safe place to stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 1 mar. 2024
Dear R.,Thank you for your perfect rating! We're delighted to hear that you found our place to be a good, quiet, and safe place to stay. Your comfort and safety are our top priorities, and we're glad we could provide you with a positive experience. We hope to welcome you back again soon!Sincerely, Hotel Manager

6/10 Aceptable

Mark

No le gustó: Condiciones de la propiedad
Beat up old motel
Se hospedó 6 noches en enero de 2024
Respuesta de Hotel Manager , el 28 feb. 2024
Dear Mark,We're sorry to hear that your experience didn't meet your expectations. We strive to provide comfortable and enjoyable stays for all our guests, and we apologize for falling short during your visit. Your feedback is valuable to us, and we'll use it to address any issues and improve the quality of our accommodations. We hope to have the opportunity to welcome you back and provide a better experience in the future.Sincerely, Hotel Manager

6/10 Aceptable

Dallas

Le gustó: Servicio y personal
Good for an inexpensive and aged motel. Beds are firm, rooms are large. Continental breakfast is only packaged muffins and cereal.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager , el 27 feb. 2024
Dear Dallas,Thank you for your feedback. We're glad to hear that you found our motel to be a good value with firm beds and spacious rooms. We apologize if our continental breakfast offerings did not meet your expectations. Your comments are important to us, and we'll take them into consideration as we strive to improve our amenities. We appreciate your honesty and hope to welcome you back for another comfortable stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Brett

Viaje familiar
Dirty, room smelled like cigarettes. We left early.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 25 feb. 2024
Dear Brett,We apologize for the unsatisfactory experience you had during your stay. Maintaining clean, odor-free rooms is a priority, and we regret falling short of expectations. Your feedback will be addressed with our housekeeping team to prevent a recurrence. Sincerely, Hotel Manager

2/10 Terrible

Renee

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk people think they can pick and chooses who stays there regardless if you have paid. Rooms are filthy and the grounds are littered with trash. People live there permanently and keep garbage out side their rooms.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 25 feb. 2024
Dear Renee,We sincerely apologize for the unacceptable conditions you experienced during your stay. Discrimination and cleanliness issues are not tolerated at our establishment. We're taking immediate action to address these concerns and ensure fair treatment for all guests. Your feedback is invaluable, and we're committed to improving.Sincerely, Hotel Manager

2/10 Terrible

Renee

Viaje en pareja
This place is horrible! If you want to check in, you must ring a door bell, no matter what time of day. When a person appears out of the back, you are greeted by a person that seems as if you interrupted their nap. They have a siign on the wall that says breakfast, that’s a lie. They say no pets, yet on numerous occasions I have seen them walking out of the back room with a dog. They refuse to acknowledge a service dog in check in.its a pet in their minds and pets are not allowed. Don’t let the signage fool you it’s a dump.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 24 feb. 2024
Dear Renee,We apologize for the unsatisfactory experience you encountered during your stay. It's concerning to hear about the issues you faced with the check-in process, breakfast availability, and the handling of service animals. Providing a welcoming and accommodating environment for all guests is important to us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

2/10 Terrible

Delilah

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower head was moldy. Several light bulbs were burned out, so it was dark. The sheets were not clean. There was something on it. The freezer was dirty and had a buildup of ice. It also looked like there was mold in the ice buildup in the freezer. I booked an ADA accessible room and when I checked in it was sold out. They advertised complimentary breakfast from 6am to 9am. We checked out at 7:58am. The office was locked with the lights off. There was no free breakfast. I had to ring the doorbell to get someone so I could check out. It was a horrible place. I will never stay there again.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager , el 23 feb. 2024
Dear Delilah,We're deeply sorry for the numerous issues you encountered during your stay. Your experience does not reflect the standards we strive to uphold, and we apologize for the inconvenience and disappointment caused. We take your feedback seriously and will address each of these concerns with our team to ensure improvements are made. Regarding the ADA-accessible room and breakfast availability, we regret the oversight and will work to ensure better communication and service in the future. Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good safe place to stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 22 feb. 2024
Dear R,Thank you for your positive rating and feedback! We're glad to hear that you found our hotel to be a good and safe place to stay. Providing a secure and comfortable environment for our guests is always our priority. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excelente

Madi

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Great location, great stay for the price.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 21 feb. 2024
Dear Madi,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our location great and that you had a wonderful stay with us, especially considering the price. Providing excellent value and a pleasant experience for our guests is always our goal. We appreciate your kind words and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

2/10 Terrible

Janeth

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Don’t waste your time this hotels are filthy have the worse smell, mold in the bathroom walls dirty sheets carpet so dirty the toilet is so old about to fall off I had to stay in my car of how bad the smell was!
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Manager , el 20 feb. 2024
Dear Janeth,We apologize for the unacceptable conditions you encountered during your stay. Your feedback is invaluable, and we are taking immediate action to address these issues. Please know that this does not reflect our usual standards, and we are committed to providing a clean and comfortable environment for all our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet, safe with great staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 13 feb. 2024
Dear R.,Thank you for your wonderful review! We're delighted to hear that you found our hotel quiet and safe and that you had a positive experience with our staff. Providing a peaceful and secure environment, along with excellent service, is our priority. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

2/10 Terrible

Bentley

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de Hotel Manager, el 9 feb. 2024
Dear Bentley,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 Excelente

Cameron

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place especially for the price
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager , el 31 ene. 2024
Dear Cameron,We're thrilled to hear that you had a great experience at our hotel, especially considering the price! Thank you for your perfect rating and for choosing to stay with us. Providing excellent value for our guests is important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 Excelente

Mavis

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager , el 12 ene. 2024
Dear Mavis,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Hotel Manager

4/10 Malo

Melinda

No le gustó: Servicio y personal y condiciones de la propiedad
Front desk could have been friendlier, bathroom had a spa tub from like the 70s, not welcoming at all for a shower. In dire need of a remodel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager , el 9 ene. 2024
Dear Melinda,Thank you for sharing your feedback with us. We apologize for the lack of friendliness at the front desk and the outdated spa tub in your room. Your comments are valuable, and we will use them to address areas for improvement. Please be assured that your concerns will be shared with our team, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future with an improved experience.Sincerely, Hotel Manager

6/10 Aceptable

Phern

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Phern,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 Bueno

Russell

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Russell,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excelente

Senyuansu

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager , el 23 ene. 2024
Dear Senyuansu,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager

2/10 Terrible

Virginia

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Virginia,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

6/10 Aceptable

Harry, Kayenta

Viaje de negocios
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Manager, el 1 ene. 2024
Dear Harry,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good safe place to stay with excellent staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager , el 28 dic. 2023
Dear R.,Thank you for the perfect 5/5 rating! We're pleased to hear that you found our hotel a good and safe place to stay, and we appreciate your kind words about our excellent staff. Your positive feedback is valued, and we look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excelente

Russell

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 28 noches en noviembre de 2023
Respuesta de Hotel Manager , el 28 dic. 2023
Dear Russell,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place to stay, quite and safe.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager , el 31 ene. 2024
Dear R.,Thank you for your perfect rating and for your kind words about our hotel! We're delighted to hear that you found it to be a good place to stay, quiet, and safe. Providing a comfortable and secure environment for our guests is our priority, and we're glad that we could meet your expectations. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

8/10 Bueno

Eric

Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
the surrounding has a very beautiful view, close to restaurants, also close to transportations, but the person assigned to the desk is not kind. They are a little hard to please them especially the lady with a little chubby their. She's white
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Manager , el 28 dic. 2023
Dear Eric,Thank you for providing your feedback. We're pleased to hear that you enjoyed the beautiful view and the convenient proximity to restaurants and transportation. However, we apologize if your experience with the person at the front desk was not up to your expectations. We take such concerns seriously, and we'll address this issue to ensure a more positive experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room and convenient location to visit Zion national park. I needed to figure out TV input and sound, but it worked out.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 24 dic. 2023
Dear Jason,Thank you for the 5-star review! We're pleased to hear that you found your room clean and the location convenient for visiting Zion National Park. We appreciate your understanding of the TV setup, and we're glad it worked out for you. If you have any further feedback or if there's anything else we can improve, please let us know. We look forward to hosting you again!Sincerely, Hotel Manager

10/10 Excelente

R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff! Very safe, quiet & convenient.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager , el 24 dic. 2023
Dear R.,Thank you for the 5-star rating! We're delighted to hear that you had a positive experience with our great staff. Your comments about feeling safe, the quiet atmosphere, and convenience are much appreciated. We hope to welcome you back again soon!Sincerely, Hotel Manager