Sala de estar en el lobby
Ver disponibilidad

Opiniones de La Heliconia

3 out of 5
La Heliconia
Point Salines, Maurice Bishop Highway, St. George's

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 139 de 366 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 133 de 366 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 366 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 366 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 366 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

7.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Rick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean basic with friendly helpful staff. On a busy road with no sidewalks so walking is problematic to a restaurant or other facility. Mostly need to take a cab to anywhere. Walk to beach about 10minutes
Se hospedó 1 noche en diciembre de 2018
Respuesta de Debbie, el 1 ene. 2019
Wishing you a happy new year! Thank you for your kind comments!

6/10 Aceptable

Leonel, MX

Le gustó: Limpieza y servicio y personal
Cerca del Aeropuerto
EL hotel es bueno para viajar en familia o amigos, tiene lo necesario y esta muy cerca del Aeropuerto. Sin embargo mas lejos de la zona turistica. No es recomendable para viajes de negocios, esta lejos y tiene Wiifi de mala calidad.

8/10 Bueno

Lourdes, Caracas- Venezuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena atencion
Realmente aunque estuvimos poco tiempo en el hotel, el servicio y atención fueron buenas. La habitación muy comoda y con todo lo necesario Lo recomiendo bastante esta muy cerca del aeropuerto pero algo lejos de las playas

6/10 Aceptable

sixto, Maracaibo

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
nos hospedamos en un apartamento y lo malo fue que no tenia aire acondicionado y el calor era intenso, lo demás fue muy bonito. me gusto la isla y las personas son muy amables

8/10 Bueno

Ireimi, Venezuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Buen hotel muy cerca del aereopuerto solo que un poco lejos de todo

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendado...

10/10 Excelente

euglin, Venezuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
opinión personal
Todo me pareció Bueno , solo que el personal que da la tencion debe de levantarse mucho msl temprano para estar a la disposición de los huéspedes.

10/10 Excelente

Sharina

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Close to the airport, staff was friendly, safe
Se hospedó 4 noches en febrero de 2024
Respuesta de Syreeta, el 15 may. 2024
Thank you for staying with us. hope to have you with us again.

4/10 Malo

Dalia A

No le gustó: Limpieza
Saw huge roaches in my room, asked for a hair blower and never got it. Toilet bowl never flushed properly, had my room smelling foul because the stuff wasn’t flushing down properly, took many flushes and still didn’t go down. Limited kitchen supplies for me to use to do my own cooking. Very noisey due to the transportations on the road, but very convenient because it located close to the airport.
Se hospedó 7 noches en abril de 2024
Respuesta de Syreeta, el 23 abr. 2024
Sorry for any inconvenience caused during your stay. We will address the issues. Hope to have you with us again.

8/10 Bueno

Roland

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Syreeta, el 23 abr. 2024
Thank you for staying with us. Hope to have you with us again in the further.

10/10 Excelente

Carole

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Our plane got cancelled and we had to fin a place for the night. It was late and we were afraid everything was going to be full or closed. It was easy to check in, someone was there to welcome us. Thank you !!
Se hospedó 1 noche en abril de 2024
Respuesta de Syreeta, el 23 abr. 2024
Thank you for staying with us. It was a pleasure having you.

10/10 Excelente

Marissa

Le gustó: Limpieza, servicios, condiciones de la propiedad
Loved how close it was to the airport. It’s walking distance which was great for my me, since I only had a carry on. I landed close to midnight and had a 8 am flight to Carriacou. I was able to get a good nights rest so I could continue my journey.
Se hospedó 1 noche en enero de 2024
Respuesta de Syreeta, el 4 mar. 2024
Thank you for staying with us. Hope to have you with us again.

10/10 Excelente

Gary

Le gustó: Limpieza y comodidad de las habitaciones
All good, friendly team, close to airport for early flight, easy access to placrs by public bus outside. Only downside, nice pool, good size but not deep enough to swim.
Se hospedó 3 noches en febrero de 2024
Respuesta de Syreeta, el 16 feb. 2024
Thank you for staying with us. Hope to have you with us again.

6/10 Aceptable

lorna roslyn

No le gustó: Condiciones de la propiedad
The staff was very friendly and and eager to help in whatever area help was needed.However more could be done regarding the condition of the bathrooms especially toilet bowl.
Se hospedó 14 noches en enero de 2024
Respuesta de Syreeta, el 16 feb. 2024
Thank you for staying with us. It was a pleasure having you with us. We will definitely looking to that issue. Hope to have you with us again.

6/10 Aceptable

David

Communication isn't their strong suit.
Se hospedó 1 noche en enero de 2024
Respuesta de Syreeta, el 31 ene. 2024
Thank you for staying with us. Hope to have you with us again.

10/10 Excelente

Linda

Se hospedó 1 noche en enero de 2024
Respuesta de Syreeta, el 21 ene. 2024
Thank you for staying with us. It was a pleasure having you.

8/10 Bueno

Peter

Le gustó: Limpieza y comodidad de las habitaciones
It was only one night
Arrived Grenada on an evening flight and left in the morning. No restaurant staff, so ordered from CaribEats who took an hour to deliver a pizza. Otherwise fine.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Syreeta, el 21 ene. 2024
Thank you for staying with us. It was a pleasure having you stay with us. Sorry for any inconvenience caused.

4/10 Malo

Denise

No le gustó: Limpieza y condiciones de la propiedad
Respuesta de Syreeta, el 16 feb. 2024
Thank you for stay with us. Hope to have you with us again.

2/10 Terrible

Leticia

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Syreeta, el 28 nov. 2023
Thank you for your feed back.

8/10 Bueno

Kevin

Le gustó: Limpieza y condiciones de la propiedad
Did not like that ,there was no pick up from the/at airport. Which was stated in the agreement.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Syreeta, el 13 nov. 2023
Good Day KevinSorry for any inconvenience caused.Hope to have you with us again.

10/10 Excelente

Terry

Se hospedó 1 noche en septiembre de 2023
Respuesta de Syreeta, el 8 nov. 2023
Thank you for your rating. It was a pleasure having you with us.

8/10 Bueno

Naomi

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicios
Warm friendly staff. Lovely clean rooms and lots of space. Just needs finishing touches room check and end of day as things missing. Maybe take money off customers for lost or broken items.
Se hospedó 1 noche en octubre de 2023
Respuesta de Syreeta, el 12 oct. 2023
Thank you for staying with us. It was a pleasure serving you. We will look into your suggestion. Hope to have you again

8/10 Bueno

Kade

Le gustó: Limpieza
Breakfast is a must!
Se hospedó 4 noches en agosto de 2023
Respuesta de Syreeta, el 20 sept. 2023
Thank you for staying with us. Hope to have you again with us in the near future.

10/10 Excelente

Kevon

Le gustó: Limpieza y condiciones de la propiedad
The staff is very friendly property is beautiful and the proximity to the airport is great would rent again
Se hospedó 1 noche en agosto de 2023
Respuesta de Syreeta, el 8 ago. 2023
Thank you for staying with us. It was a pleasure serving you.

10/10 Excelente

Felix

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Syreeta, el 4 ago. 2023
Thank you for making us your choice. Thank you for your rating. Hope to have you with us again.

10/10 Excelente

Zaquia

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very close to the airport walkable if you don’t have too many bags. The staff were fantastic we arrived at 2330 and we were shown to our rooms she had great customer service. Very pleased and would use them again. Thank you
Se hospedó 1 noche en julio de 2023
Respuesta de Syreeta, el 10 jul. 2023
Thank you for staying with us. Hope to have you with us again.

8/10 Bueno

Alfred

Le gustó: Limpieza
Close to the airport. Basic accommodations but quite adequate for overnight stay. The air condition units worked, the hot water shower did not disappoint, the WiFi worked and free Netflix and YouTube on the TV. Only instant coffee though.
Se hospedó 1 noche en mayo de 2023
Respuesta de Syreeta, el 31 may. 2023
Thank you for staying with us. We hope to have you sty with us again in the further.

10/10 Excelente

Trevis

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Only issue in my opinion would be that there is a little difficulty to get something to eat at night time but it would be resolved by the bars and bowling alley which were a little walk off otherwise everything was excellent.
Se hospedó 3 noches en mayo de 2023
Respuesta de Syreeta, el 28 may. 2023
Thank you for your kind feed back. It was a pleasure having you with us. Hope to have you with us again.We will resolve the difficulties mention.

10/10 Excelente

Tara

Le gustó: Limpieza, servicios, condiciones de la propiedad
Spacious rooms. Pool is beautiful. Very friendly staff. I stay here one night before and after traveling to Carriacou. Love the walkability to the airport. Can't wait to stay again!
Respuesta de Syreeta, el 16 may. 2023
Thank you for staying with us. It was a pleasure having you with us.

10/10 Excelente

pierre

Le gustó: Limpieza, servicios, condiciones de la propiedad
Aaa
Se hospedó 1 noche en abril de 2023
Respuesta de Syreeta, el 2 may. 2023
Thank you for staying with us.It was a pleasure serving you, hope to have you with us again.

8/10 Bueno

LAURA B

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Very good. Enjoyed our stay. The restaurant is half a block away but the food was very good. Enjoyed everything.
Se hospedó 3 noches en marzo de 2023
Respuesta de Syreeta, el 28 mar. 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again

10/10 Excelente

Tamara

Le gustó: Limpieza y comodidad de las habitaciones
Loved it
Loved my overnight stay, the staff were very polite, welcoming, friendly and professional. I would definitely stay again and recommend to my friends and family
Se hospedó 1 noche en enero de 2023
Respuesta de Syreeta, el 5 mar. 2023
Thank you for your feed back. It was a pleasure serving you.

10/10 Excelente

Olga

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2023
Respuesta de Syreeta, el 26 mar. 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again.

8/10 Bueno

Stephen, Albany

Le gustó: Limpieza y condiciones de la propiedad
Good value and close to the airport but no all night front desk
Se hospedó 1 noche en febrero de 2023
Respuesta de Syreeta, el 1 mar. 2023
It was a pleasure having you wth us. Hope to have you with us again.

10/10 Excelente

Peter

Le gustó: Limpieza, servicios, condiciones de la propiedad
Its on a main road yet close to the the beach and the airport..
Se hospedó 18 noches en febrero de 2023
Respuesta de Syreeta, el 25 feb. 2023
It was a pleasure serving you.

2/10 Terrible

Kloud

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The bed was broken and I could not sleep at all. There was construction right outside of the hotel so I could not sleep because of that either. There were also insects all over the place, my son woke up to a worm on his pillow. NASTY! Would not recommend.
Se hospedó 4 noches en enero de 2023
Respuesta de Zeria, el 2 feb. 2023
Good Day, Thank you for your feed back. Sorry for any inconvenience caused during your stay. We will address the matter as soonest and thank you for staying with us.

8/10 Bueno

BOTREAU ROUSSEL

Le gustó: Servicios
Good
Se hospedó 4 noches en enero de 2023
Respuesta de Zeria, el 2 feb. 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again.

10/10 Excelente

Charles

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Syreeta, el 24 ene. 2023
Thank you for staying with us. It was a pleasure serving you!

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Debbie and here staff's were very helpful. Friendly. And accommodating. It there's availability she would allow you to have a late checkout in you need to. Nice big clean rooms.
Respuesta de Syreeta, el 11 ene. 2023
Thank you for staying with us. It was a pleasure serving you, hope to have you stay again!

4/10 Malo

Andrea

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was isolated. The room was substandard compared to the advertisement. I checked out 10 mins after checkin to find a safer space. I’d like a refund of the 2-3 nights because I didn’t stay. There were unleashed dogs on the property that were a little too aggressive when I walked back to the open air checkout counter. There were cars parked outside the bedroom window and a narrow walkway outside of the bathroom window with junk throw there. Safety was my main concern and it was not safe.
Se hospedó 3 noches en enero de 2023
Respuesta de Syreeta, el 10 ene. 2023
Good Day Andrea,It was your choice to leave the premisses. You only had us as a backup because you had book some where else. When you found out that the property was available you decided to checkout. It was 2 small puddles that belong to the hotel. One on ever had any problems with them.

2/10 Terrible

Kayla

No le gustó: Limpieza y condiciones de la propiedad

6/10 Aceptable

Anthony

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de Syreeta, el 26 dic. 2022
Thank you for choosing La.Heliconia!It was a pleasure serving you. We hope to have you stay with us again.

10/10 Excelente

Jason

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice rooms and the pool is very nice. Good service as well.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Syreeta, el 26 nov. 2022
Thank you for staying with us. It was a pleasure serving you, hope to have you stay again!

10/10 Excelente

Paulo

Se hospedó 1 noche en octubre de 2022
Respuesta de Syreeta, el 20 oct. 2022
Thank you for staying with us. It was a pleasure having you.

6/10 Aceptable

Prodip

Viaje en pareja
No le gustó: Servicios
No hot water in bathroom, no phone to in the room to call front desk. Stayed only one day but paid for two days bcoz my flight was overbooked from Miami, asked if I could change the checkin date but wasn’t helpful. Then 11 September checked out day I asked front desk clerk to extend checkout time by 1 hour I mean 1 pm instead of 12 pm, but she refused to do it. Stating that will cost me additional fees. Very bad service
Se hospedó 2 noches en septiembre de 2022
Respuesta de Siobhan, el 16 oct. 2022
Thank you for staying with us.We do apologize for any inconveniences caused during your stay.

4/10 Malo

Ena

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The room was a self contained unit but there was no telephone to communicate with the front desk. Clerk just dumped our cases into the room and left. We were put in s unit near the street with no security. We felt very unsafe.
Se hospedó 1 noche en agosto de 2022
Respuesta de Siobhan, el 13 oct. 2022
Thank you for staying with us. We do apologize for any inconveniences caused during your stay. Hope you choose to stay with us again in the future.

10/10 Excelente

RAVI

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Friendly staff, decent amenities for the reasonable charge.
Se hospedó 2 noches en agosto de 2022
Respuesta de Syreeta, el 1 sept. 2022
Thank you for staying with us. It was a pleasure having you.

8/10 Bueno

Claire

Le gustó: Limpieza y comodidad de las habitaciones
Coming Back Soon
Wonderfully nice people, super convenient location close to the college. Will be back in April.
Se hospedó 7 noches en agosto de 2022
Respuesta de Siobhan, el 26 ago. 2022
Thank you for staying with us.It was a pleasure serving you.See you next April!