Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been staying at Elbert's resort for over 20 years and love our annual tradition. The swim area is great for kids, Timbers is nice to have on site, and we love that our extended family can all be up there together. For improvement opportunities, I would like to see more maintenance of the cabin from year to year. For example, the condiment shelf in the fridge was held on with duct tape. For the price we pay for the week and as old as the fridge is, they could probably upgrade to a new fridge. I also miss that box fans used to be supplied in the cabin. We brought two of our own, but on hot summer nights there is no air flow in the cabin. The ceiling fan in the dining room shakes and rattles if turned on too high, so that didn't really help.Lastly, office staff was not clear on what was needed to hold a reservation for next year. Before this vacation was even complete, I was told I needed to put $150 down for next year, or the computer wouldn't recognize it as a reservation and would boot us out. The next day I called to put the money down and someone else told me that wasn't true and I could pay the deposit in the Fall. It would be recommended to get your office staff all on the same page. Thank you for a good vacation overall, but with the rates increasing greatly the last two years, it does make us raise our expectations overall. Thanks.