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Opiniones de Cedar Hill Lodge

2.5 out of 5
Cedar Hill Lodge
680 West US2, St Ignace, MI

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 396 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 328 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 151 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 87 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 1000 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

LISANDRO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 15 ago. 2023
Hi Lisandro,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Bueno

Shauna

Viaje familiar
Le gustó: Servicio y personal y servicios
The property was old but the kids loved it and it had a nice breakfast.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 17 mar. 2024
Hello Shauna,We are delighted to hear that your children enjoyed their time at our property and that you found our breakfast enjoyable. We appreciate your feedback and hope to welcome you back in the future for another memorable stay.

10/10 Excelente

Bev

Viaje familiar
Le gustó: Limpieza y servicios
Great
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 10 ene. 2024
Hello Bev,Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your stay. If there's anything else we can assist you with, please don't hesitate to reach out to our management team directly.

8/10 Bueno

Darrel

Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 25 nov. 2023
Hello Darrel,Thank you for choosing our hotel for your stay! We appreciate your positive rating and we're glad you had a great experience. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

6/10 Aceptable

MARCIO, TROY

Viaje familiar
Le gustó: Limpieza y servicio y personal
The heater and Wi-Fi did not work
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 4 nov. 2023
Hello MARCIO,We apologize for any inconvenience caused during your stay. We appreciate your feedback and will ensure that the appropriate teams are informed.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Great value but crumby beds and low shower head
The staff at the reception desk was great. The room was clean and the pool was very warm. The price point was perfect. The only complaints would be that the bed was like sleeping on a trampoline - it was very hard and bouncy and the shower head was far too low. My child is 5'6" and it was even too low for them. I had to squat to shower.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 3 nov. 2023
Dear Guest,Thank you for sharing your experience with us. We appreciate your kind words about our reception staff and the cleanliness of the room. We apologize for any inconvenience caused by the firmness of the bed and the height of the shower head. We value your feedback and will take it into consideration for future improvements. We hope you will consider staying with us again in the future.

10/10 Excelente

Shannon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My guy and I really loved our get a way stay, we will definitely be back to stay next yr.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 2 nov. 2023
Hello Shannon,Thank you for choosing our hotel for your getaway! We're thrilled to hear that you and your partner had a wonderful time. We can't wait to welcome you back next year for another memorable stay.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great for our furry friend who travels with us. Disappointed no eggs or potatoes for breakfast just cereal, muffins, sausage, pancakes & waffles. Good Coffee!!! Helpful and kind staff.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 31 oct. 2023
Hello Mary,Thank you for choosing our hotel for your stay! We're glad to hear that you and your furry friend enjoyed your time with us. We apologize for any inconvenience regarding the breakfast options, but we appreciate your feedback and will take it into consideration for future enhancements. We're pleased that you enjoyed our coffee and found our staff helpful and kind. We look forward to welcoming you back in the future.

8/10 Bueno

Nate

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We spent one night it was what we expected rooms clean and the staff friendly!
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 1 nov. 2023
Hello Nate,Thank you for your positive feedback on our clean rooms and friendly staff! We take pride in providing the experience our guests expect. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

4/10 Malo

John

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 19 nov. 2023
Hello John,Thank you for taking the time to share your feedback with us. We apologize if your experience did not meet your expectations. We appreciate your comments and will certainly take them into consideration for future improvements. Your satisfaction is important to us and we hope to have the opportunity to welcome you back again in the future.

8/10 Bueno

KELLY, Athens

Le gustó: Limpieza y condiciones de la propiedad
Specifically selected this property because it offered continental breakfast. Was told breakfast was from 7 to 9:30 am. Went down at 7 and 7:15 and there was no breakfast and no one manning the front desk. Bought breakfast at McDonalds.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 28 oct. 2023
Hello KELLY,We apologize for the inconvenience caused. We will address this issue with our staff to ensure that our continental breakfast is available during the specified times. Thank you for bringing this to our attention.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stay was great
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 28 oct. 2023
Hello Mark,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

8/10 Bueno

James

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 26 oct. 2023
Hello James,Thank you for your positive review! We are thrilled to hear that you had such a great experience at our hotel. We hope to welcome you back soon!

10/10 Excelente

Kishor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Place to stay
This place is amazing. Centrally located and great value for the price.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 26 oct. 2023
Hello Kishor,Thank you for your kind words! We are delighted to hear that you found our hotel amazing and enjoyed its prime location and value for money. We hope to welcome you back soon for another fantastic stay!

10/10 Excelente

Lloyd

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very roomy and quiet. Everything was clean and accommodating. Highly recommend.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 26 oct. 2023
Hello Lloyd,We're glad to hear that you enjoyed your stay with us! Thank you for recommending our hotel and we hope to welcome you back soon.

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No heat in the room when we checked in. It took more than half hour the heat finally came.. no blankets in the room, it took long time to bring them to the room after 3 phone calls. Breakfast, no tea bags provided, The shower curtain is too long and soaked in the dirty water when you take a shower.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 25 oct. 2023
Dear Guest, We apologize for the inconvenience experienced during your stay. We appreciate your feedback and will address the issues raised to ensure a more comfortable experience for our guests in the future.

8/10 Bueno

Mitchell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Front desk was very helpful. The price was great.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 26 oct. 2023
Hello Mitchell,Thank you for rating our hotel! We appreciate your feedback and are delighted to know that you had an exceptional experience during your stay with us. We hope to welcome you back soon!

10/10 Excelente

Helen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location! Very family friendly and very clean.
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 25 oct. 2023
Hello Helen, We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

8/10 Bueno

Jody

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 25 oct. 2023
Hello Jody,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

6/10 Aceptable

Scott

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Appears to be new Magt, not as nice as it was
When we arrived the lighting was very poor around the entrance. There are lights at the entry but they appear to be out. They did accommodate us with a ground floor room; however, it was one that adjoined to another room and the person over there kept trying to open the door and made us uncomfortable. The toilet seat was broken and when you sat down you tilted to one side. There were places for several hangers but only two actual bottom parts for hanging items. When we laid down on the bed we fell into the middle because the springs were broken. There was a group of ladies blaring music in the pool area and make it feel very unwelcoming to be there with them. The lobby smelled of incense and gave me a headache. At 2am we could not take it any longer, we could not sleep and just packed up and left.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 24 oct. 2023
Hello Scott, We apologize for the inconvenience you experienced during your stay. We will take your feedback regarding the lighting, room condition, hangers, bed, pool area, and lobby smell into consideration in order to improve the overall guest experience. Thank you for bringing these to our attention.

2/10 Terrible

Paul

Viaje con mascota, Viaje familiar
No le gustó: Servicio y personal
Continuous in the room above us went on until 2:30. It sounded like they were moving furniture
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 24 oct. 2023
Hello Paul, We apologize for the inconvenience caused by the noise disturbance. We appreciate your feedback and we will do our best to ensure a quieter stay for you in the future. Thank you for bringing this to our attention.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 22 oct. 2023
Hello Cynthia,Thank you for the stellar rating! We are thrilled to know that you had such a fantastic experience with us. We appreciate your feedback and hope to welcome you back soon.

10/10 Excelente

Kyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 22 oct. 2023
Hello Kyle,Thank you so much for your amazing rating! We strive to exceed expectations and provide top-notch service. We hope to welcome you back soon!

10/10 Excelente

T M

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was kind and very helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 22 oct. 2023
Hello T M,Thank you for your kind words! It's our pleasure to provide excellent service to our guests. We hope to welcome you back soon.

10/10 Excelente

Kathleen

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 8 nov. 2023
Hello Kathleen,Thank you for your glowing review! We're delighted to hear that you had a fantastic stay with us and appreciated our great service, comfortable rooms, and delicious breakfast. Your kind words mean a lot to us and we hope to welcome you back again soon.

8/10 Bueno

Sean

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large lobby and breakfast area, nicely furnished
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 19 oct. 2023
Hello Sean,Thank you for your kind feedback on our large lobby and breakfast area. We strive to create a comfortable and welcoming atmosphere for our guests.

4/10 Malo

Laura

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was extremely unpleasant and rude. The room smelled horrible. It was either freezing or too warm. I would never stay at this place again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 18 oct. 2023
Hello Laura ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

8/10 Bueno

yu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Better than I expected! Except for some old stains on the carpet, everything else is pretty clean! If I go back next summer, I will choose here again!
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 18 oct. 2023
Hello yu ,I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 18 oct. 2023
Hello Cheryl,Thank you for your excellent rating! We are thrilled that you had such a wonderful experience at our hotel. We look forward to welcoming you back soon!

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal
Although we booked a 2 bedroom suite, we were given a regular room with two beds. When we told the front desk we received the wrong room, they said it wasn't their fault and that Hotels.com switched the room. However our confirmation was for the 2 bedroom suite as we booked. They also said they didn't have any of the type of room we selected available. After a while, they did find a 2 bedroom suite available but had to send another staff member to make sure it was the correct room. Although we got the correct type of room eventually, it was as if we were not being told the truth about anything at check in. We will not be booking another visit at this hotel in the future.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 18 oct. 2023
Dear Guest, We apologize for the confusion and inconvenience you experienced during check-in. We take full responsibility for the mix-up and will address the issue with our staff to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to provide you

6/10 Aceptable

Regina

Viaje familiar
Le gustó: Limpieza y servicio y personal
The rooms could use an upgrade. Rooms are dark and look overly used. Too far from main area when it’s cold.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 18 oct. 2023
Hello Regina, Thank you for your feedback. We apologize for any inconvenience caused by the condition of our rooms. We appreciate your input and will take it into consideration for future improvements.

8/10 Bueno

Sophana

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 5 nov. 2023
Hello Sophana,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had a satisfactory experience at our hotel. If there is anything else we can assist you with, please feel free to reach out to our management team directly. We look forward to welcoming you back in the future.

10/10 Excelente

Stacey

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 5 nov. 2023
Hello Stacey,Thank you for rating our hotel with 5 out of 5! We are thrilled to hear that you had a wonderful time during your stay with us. Your satisfaction is our main priority, and we strive to provide exceptional service to all our guests. We appreciate your feedback and hope to welcome you back in the near future for another enjoyable experience.

2/10 Terrible

GARY

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We wanted to check in early (2:45pm) to go hiking in the afternoon. There was a party checking in we waited for. Twenty minutes later another lady came from up front and asked if she could help. I told her I’d like to check in if my room was available. She replied “check in is at 4”. We returned to check in around 9:00pm. I got our room (170). When we got in our room it had a horrible strong smell like deisele fuel or an electrical fire. I called the office, complained about the horrible smell and asked for a different room stating I’m afraid our clothes will stink and it’s giving my wife a headache already. Front desk replied, “we’re sorry all rooms are full “. I asked for a refund and I was told cancellation had to be made 24 hours in advance. I told them I know that but didn’t know how bad the room would be. I booked this hotel because of its good reviews. Don’t believe the reviews! I’m
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 16 oct. 2023
Hello GARY ,Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your reviews and that you'll give us another chance to change your perception of our hotel.

8/10 Bueno

Lorna

Viaje en pareja
It was a nice place, a new comfortable chair for our room to sit & read - or relax would be great! A larger bathroom sink would also be a plus … but it worked. The staff was very friendly & helpful.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 16 oct. 2023
Hello Lorna ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bueno

Kelly J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great for a pitstop
This is an affordable, safe, and friendly place to sleep if you're needing to get off the road for a night. I was not there long, and not much during daylight hours, so my experience was limited. It is likely that summer weather could bring a pleasant view of Lake Huron, with easy access to surrounding tourist attractions. It was warm, and clean. Staff was kind and helpful. Price was right.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 17 oct. 2023
Hello Kelly J,Thank you for your kind review! We're glad to hear that you found our hotel to be affordable, safe, and friendly. We hope you can visit us again during the summer to enjoy the beautiful view of Lake Huron and explore the nearby tourist

10/10 Excelente

AMBER

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, cozy and in a convenient location!
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 17 oct. 2023
Hello AMBER,Thank you for your kind feedback! We're thrilled to hear that you found our hotel to be clean, cozy, and conveniently located. We hope to welcome you back soon!

10/10 Excelente

constance

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We always stay here because they have shuttle service to the casino Good price and have a nice breakfast in fall.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 22 oct. 2023
Hello constance,Thank you for your loyalty! We're glad to hear that you enjoy our convenient shuttle service and our affordable rates. We hope you continue to have a pleasant stay and enjoy our delicious breakfast in the fall!

10/10 Excelente

Anita

Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
When I got to my room, the air was on. Then it got cold and the heater didn't work. They had to bring in a portable heater. It didn't do a good job. Other then that the place was quiet and a very nice view of the sun rise. When it was not cloudy. The room I was in, needs a clock.
Se hospedó 7 noches en octubre de 2023
Respuesta de Manager, el 14 oct. 2023
Hello Anita ,Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

8/10 Bueno

Kelly

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great spot to stop for the night. Pool was a big hit, very warm and clean! Breakfast was delicious good hot food!
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 14 oct. 2023
Hi Kelly,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great Value and location; friendly staff, clean room. Would stay here again in a heartbeat.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 13 oct. 2023
Hello Sharon,Thank you for the wonderful feedback! We're thrilled to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.

2/10 Terrible

Mark

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was not ready at time of check-in. Hallways to room were dirty. Hostess lied regarding room was clean and ready.
Se hospedó 2 noches en agosto de 2023
Respuesta de Manager, el 14 oct. 2023
Hello Mark ,We sincerely apologize if you felt that in any way. Integrity plays a big part in our guest services. We also make sure that guest will have 100% satisfaction, and make sure all issues are addressed and resolved during the stay.

8/10 Bueno

barb, Thorold

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 14 oct. 2023
Hello barb,Thank you for your positive review! We're glad to hear you enjoyed your stay at our hotel. We hope to welcome you back again soon.

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cedar Hill
I like this time that we got a room with a full-size bed in a separate room. The only problem I have is that we couldn't get internet there at all.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 11 oct. 2023
Hello William,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our bed and your insights regarding our room. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 11 oct. 2023
Hello Andrew,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excelente

Sara

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
We had a great stay
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manager, el 10 oct. 2023
Hello Sara,Thank you for your valuable opinion regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 Aceptable

Sandra

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 11 oct. 2023
Hello Sandra,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Raymie

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Heater was not working in our room at all 40 degrees in the room, staff didn't seem to care at all. This is NOT a cozy motel more of a creepy vibes with cobwebs and mattress that you actually feel the coils poke through. Maybe fitting for Halloween but we are not going to stay here agan on our next trip to Mackinaw.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 11 oct. 2023
Hello Raymie, Thank you for your review and comments regarding our staff and also our room. We hope you will return so that we can provide you an even superior experience.

10/10 Excelente

Rachael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 10 oct. 2023
Hello Rachael,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Access to I-75 and US-2 was good and yet the traffic noise was minimal. Friendly staff was helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 10 oct. 2023
Hello Richard,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff and also our access. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.