GuestHouse St. Joseph

We called days in advance to make sure the rooms were nice and clean before making our reservation. We were told that they were newly renovated and extremely clean. After arriving, we opened the door to the lobby, the smell was horrendous. We ignored it thinking it was good that the owners had cooked. I was immediately nauseous. We went to walk in our room only to be hit again with another smell that was worse than the first smell. Either rotten food or something died in there. We go in the room to look around only to find poop on the toilet bowl, and hardly any toilet paper. Even though there were 2 people checking in, we had 1 towel and 1 washcloth. There was only sheets on the bed, and no soap or shampoo. I went to check the bed for cleanliness, as I lifted the sheets I felt a minor burning sensation on my cheek. I looked in the mirror and saw 3 small bug bites. We left the room and proceeded to tell the owner about our 3 minute experience in the room, she laughed, said whatever but agreed to refund our $200 for the room. It has been almost 4 days and we still haven’t received our money. To add insult to injury, we had to go to a different hotel and pay $400 for a room because not only did we not have a reservation, but it was Thanksgiving day and we also had to pay weekend rates.

Lights didn't even work. When i brought it to the lady at the check in desk i was told my only options were to wait till 7 pm or get a refund that could taje up to two businesses days.

The location of the Guest House, right next to interstate and the Love gas station meant lots of noisy trucks. But the facility was fine. The staff was helpful and friendly.