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Opiniones de Hampton Inn St. Joseph

2.5 out of 5
Hampton Inn St. Joseph
3928 Frederick Ave, St. Joseph, MO

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 218 de 484 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 144 de 484 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 484 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 484 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 484 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Alberto

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy mala experiencia
Hola, Tuvimos que irnos a un Holiday Inn en Kansas a la 1 de la madrugada y pagar el triple porque en ese hotel todo estaba sucio, mal olor, descuidado y la habitación tenía garrapatas caminando por las paredes. Muy mala experiencia para mi y toda mi familia.
Se hospedó 3 noches en octubre de 2021

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en julio de 2019
Respuesta de Dustin-AGM, el 23 jul. 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Roxanne

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Dawn

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Donald

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Laurie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This shouldn't be in the Hamptonn Inn Family. It was filthy, our bathroom was ant infested, the furnace wouldn't shut off, the bed was horrible to sleep on. Don't stay here.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Accounting Coordinator, Fort Collins

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Brendelee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean and easy on/off hwy.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Jennifer

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Tom, New Prague

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel is very outdated, by far the oldest Hampton Inn I’ve ever stayed at. Renovation or tear down is needed.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Lisa

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Betty

Viaje de negocios, Viaje familiar
Easy check in and easy access to our room. Very clean! Everything was to our liking. Will try again.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Charlie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Checked in late at night. Friendly people working. Fast check in. That is all you can ask!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cody

Viaje de negocios
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Shawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It smelled. It's a older building. Not what I expected.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Sarah

Se hospedó 2 noches en enero de 2024

2/10 Terrible

Noah

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Limpieza
When we first checked in to our hotel room the lock was broken on the door, we got switched to another room just to find out that there was leftover Applebees food containers. And to top it off when we were outside some guy who was traveling for work said, hey I would move your truck because there isn’t cameras where you’re parked and I know this cause mine got broken into and they stole a lot of my tools and equipment.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mohammed

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Caroline

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Paul

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Gayle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was close to the Missouri Theater where we attended a concert. This is an older property, but work to upgrade it shows. Parking was a little crowded especially coming back from the theater late.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dennis

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Leah

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

William

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Deborah

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
We stayed here for a wedding. It was ridiculously overpriced. They didn't have the room we reserved and offered little apology other than "We overbooked, so we only have a queen room left instead of a king". The breakfast wasn't anything special. We only encountered one employee the two days we were there who was friendly and helpful. The room itself was fine, but should have been about half the price they charge.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jacob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
rooms were clean and the staff was super friendly and willing to help
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Andrew

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Lisa

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was fine. Had to wait to check in because Travelocity hadn't completed the transaction even though it had been over 2 and 1/2 hours since it was made.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Wayne

Le gustó: Limpieza y servicios
People smoking right out of the front door
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Justin

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Diane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was pleasantly surprised by the breakfast bar offerings. Attractive set up, lots of choices including "hot" breakfast. Shout out to staff who set that up every morning. They thought of everything. Overall, staff very welcoming and accommodating. Will definitely stay there the next time we're in St. Joseph.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Adam

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 1 noche en agosto de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Melinda

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Shannon

Se hospedó 1 noche en julio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bueno

Randall

Se hospedó 1 noche en julio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Bernadine

Se hospedó 1 noche en julio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 Malo

Samantha

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty shower but lots of plug ins
Not so good, shower was something i would not bath my children in, toilet seat was broken, bed caused my husband and I have back problems as it caused you to lean toward the middle On a plus side, there are plenty of plug ins for technology, had quite a bit of space in the king room.
Se hospedó 1 noche en julio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Mary

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bueno

Dylan

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Hotel is getting to be outdated. Still nice, but could use some new paint and carpet throughout. Stains all over the carpet in rooms and in the halls. Rooms have an interesting smell from the A/C. Wasn’t bad, but just smelled weird. Digital key didn’t work the entire stay.
Se hospedó 2 noches en julio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Charles

Se hospedó 1 noche en julio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location and helpful staff. Nice clean spacious room.
Se hospedó 1 noche en julio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lack of close eating options
Se hospedó 1 noche en junio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

6/10 Aceptable

Barry, Aiken

Viaje familiar
Average Hampton Inn property. During check-in I indicated I had an RV. The check-in staff indicated I needed to park the RV in an adjacent property. I parked the RV as requested upon returning from dinner. There was another RV parked on the hotel property where I had requested parking. Why were they not required to park off property also?
Se hospedó 1 noche en junio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Floyd

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
It was clean and inviting.
Se hospedó 1 noche en junio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
We would like to thank you for taking the time to complete an online review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

6/10 Aceptable

Michelle

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Alishea

Se hospedó 1 noche en junio de 2023
Respuesta de Dustin-GM, el 15 ago. 2023
Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Clarissa

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Heather

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2023