Hello Miguel, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

Thank you very kindly for taking the time to leave us a good review. We really appreciate your feedback, as we are in the process of changing management and starting new renovations to breath some new life into this much coveted location. We couldn't have been placed in a better spot, being nearby to everything including restaurants, entertainment, landmarks, and of course the South County Mall. We hope to see you again very soon!

Hi Shirley,We apologize for any inconvenience caused during your stay. Our team strives to maintain high standards, including the presentation of our linens, and we're sorry to hear that your experience fell short of expectations. We appreciate your feedback regarding the condition of the towels and will address this matter with our housekeeping team to ensure such issues are promptly rectified. Your comfort is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Hi Dale,We appreciate your positive feedback regarding our staff's friendliness and helpfulness. Ensuring exceptional service is a top priority for us, and we're thrilled to hear that our team made a positive impression during your stay. Rest assured, we will continue to uphold the high standards of hospitality that we are known for. Thank you for choosing our hotel, and we hope to welcome you back again soon for another enjoyable experience.

Hi Michael,We are thrilled to know you had a great time with us, especially with the price. It brings us joy to know you had a comfortable stay. Please visit us again soon!

Hi JLyn,Thank you for your kind words about our team members! We are delighted to hear that you encountered extremely nice people during your stay with us. Providing exceptional service and creating a welcoming atmosphere for our guests are fundamental to our values. We will be sure to pass along your positive feedback to our staff members, as it will serve as encouragement to continue delivering outstanding hospitality. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit.

Hi Ethan,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi Pam,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi Charles,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Richard,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

Hi Maureen,Thank you for your feedback regarding your recent stay at our hotel. Providing prompt and attentive service to our guests is our top priority, and it's clear that we fell short of meeting your expectations in these areas. Rest assured, we take your feedback seriously, and we will be addressing these issues with our team immediately. We will ensure that our staff is readily available to assist with any requests or issues, and we will also investigate the functionality of the room phones to ensure they are in working order. Additionally, we will review our breakfast service to ensure that it is properly set up and available for guests during the designated hours. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Hi Jerome,We're thrilled to hear that our staff made your stay memorable with their exceptional service. Providing assistance and ensuring our guests feel welcomed are top priorities for us, and we're delighted that you experienced just that. Our team takes pride in going above and beyond to meet the needs of our guests, and we're grateful for your acknowledgment of their efforts. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another fantastic stay.

Hi Alissa,Thank you for sharing your feedback with us. We appreciate your comments about the interior and linens, and we will take them into consideration as we continue to improve our facilities and offerings. Ensuring a comfortable and pleasant experience for our guests is important to us, and we will review your feedback with our team to see how we can make enhancements to better meet your expectations. We value your input, and we hope to have the opportunity to welcome you back for an improved experience in the future.

Hi Dennis,We appreciate your positive feedback regarding the quiet surroundings and the sense of security provided by our hotel's entrance setup. Creating a serene and secure environment is a priority for us, ensuring that our guests can enjoy a peaceful stay with us. Our commitment to maintaining a tranquil atmosphere and prioritizing security at the front entrance is a testament to our dedication to guest satisfaction. We're delighted to hear that these aspects contributed to a positive experience during your stay.

Hi Luiz,Thank you for rating your experience with us. Our ultimate goal is to ensure that each guest has a positive and memorable experience. If you can share any feedback or comments about your stay, we would appreciate it as it will help us identify areas for improvement. We hope to host you again whenever your travel brings you to the area!

Hi James,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi James,We appreciate your feedback and apologize for any inconvenience caused by the car enthusiasts gathering near our hotel on Saturday night. While we understand that this may have disrupted your experience, it's essential to note that our hotel strives to maintain a peaceful and comfortable environment for all guests. We do not have control over activities outside our premises, and we regret any disturbance this may have caused. Your insights are valuable, and we will continue to work towards enhancing our guests' overall satisfaction.

Hi Jeanne,Thank you for your feedback regarding your recent stay at our hotel. The leaking sink and wet carpet are unacceptable, and we assure you that we are addressing this matter with our maintenance team to prevent such occurrences in the future. Your concerns about the condition of the room, including stained blankets, unplugged light fixtures, and the perplexing wall switch, will be thoroughly investigated and rectified to ensure that our accommodations meet the expected standards. Providing courteous and helpful service is a priority, and we will address this issue with our team to ensure a more positive and accommodating experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Watthana,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Terry,Thank you for your feedback regarding your recent stay at our hotel. The concerns you've raised, including a pothole in the mattress, dirty towels, and chipped paint on the walls, are completely unacceptable. Please be assured that we will investigate each of these issues thoroughly and take corrective actions to ensure they are addressed promptly. We also appreciate your feedback regarding the outdated photos online. We will review and update our online representations to provide a more accurate portrayal of the current state of the hotel. On a positive note, we are pleased to hear that the staff made a positive impact on your experience. Our team is dedicated to providing excellent service, and we're glad that they were able to contribute to your stay. We appreciate your business and hope to have the pleasure of serving you again soon.

Hi James,Thank you for your feedback regarding your recent stay at our hotel. The concerns you raised, including burn marks in the sheets, a broken sink faucet, poor access, and feeling uneasy about parking, are absolutely unacceptable. Please be assured that we take these matters seriously, and we will thoroughly investigate and address each of these issues to prevent them from occurring in the future. Thank you for your understanding, and we hope to have the opportunity to regain your trust in the future.

Hi James,Thank you for taking the time to share your feedback. We're thrilled to hear that everything went well during your stay! It's always our goal to provide a seamless and enjoyable experience for our guests. We appreciate your choosing our hotel and look forward to welcoming you back on your next visit.

Hi Scott,Thank you for your feedback regarding your recent stay at our hotel. The issues you highlighted with the condition of the room, including the placement of the smoke detector, malfunctioning lights, and substandard bedding, are deeply concerning. Our maintenance team is addressing these concerns urgently, and we are committed to enhancing the quality of our accommodations to provide a more comfortable experience for our guests. We are equally concerned about the attitude displayed by our staff at the front desk. Additional training and reminders about the importance of a warm and welcoming demeanor will be provided to all staff members. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.

Hi Tammy,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi Tyler,Thank you for your feedback regarding your recent stay at our hotel. Our maintenance team has been promptly notified of the issue, and they are currently working to address and rectify the problem with the air conditioning unit in the room you occupied. We understand the importance of a peaceful and restful environment, and we are committed to resolving this matter as swiftly as possible to prevent any recurrence in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Thomas,We take such feedback seriously, and we are committed to addressing this issue promptly. We have conducted a thorough inspection of the premises and are implementing rigorous pest control measures to ensure that such incidents do not recur. Your feedback is invaluable in helping us maintain the highest standards of cleanliness and guest satisfaction. We are reviewing our refund procedures to ensure a more flexible and customer-friendly approach in such exceptional cases. We would like to express our gratitude for bringing this matter to our attention, and we hope you will consider giving us another chance to provide you with the exceptional experience we strive for.

Hello Guest,Thank you for your feedback regarding your recent stay at our hotel. We take your comments seriously, and we will conduct a thorough investigation into the issues you've raised regarding the cleanliness, maintenance, and functionality of various amenities. It is our priority to address these concerns promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Rosalyn,Your experience is far below the standards we strive to uphold, and we understand the impact it had on your overall comfort and satisfaction. Rest assured that we take your feedback seriously, and we will conduct a thorough investigation into the concerns you've raised. Our team will address each issue promptly to ensure that similar occurrences do not happen in the future. Thank you for bringing these matters to our attention, and we hope to have the chance to regain your trust in the future.

Hello Guest,Thank you for your feedback regarding your recent stay at our hotel. We are addressing each concern you raised to ensure that corrective measures are taken promptly. Our housekeeping team is reevaluating their procedures to address the pillow quality, cleanliness, and any pest-related issues. Additionally, we are working on finishing the walls properly and removing any tissue paper from the ceiling. We will also be conducting further training to ensure all our staff members exhibit the utmost professionalism and hospitality. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi Jessica,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is invaluable to us, and we are taking immediate steps to address the concerns you've raised. Our housekeeping and maintenance teams are conducting a thorough inspection of the room you occupied to ensure that cleanliness standards are met and any soundproofing deficiencies are promptly addressed. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Thank you for your feedback regarding your recent stay at our hotel. The concerns you mentioned regarding the room odor, the condition of the bathroom, and the presence of used towels are completely unacceptable, and I want you to know that we take these matters very seriously. We are conducting a thorough investigation to identify the cause of these problems and to ensure that necessary measures are taken to prevent similar incidents in the future. We genuinely value your feedback and hope to have the chance to welcome you back and exceed your expectations.

Hi Dan,Thank you for your feedback regarding your recent stay at our hotel. It is disheartening to learn about the shortcomings you described, such as the insufficient amenities in your room, the ice machine issue, the lack of room cleaning, the difficulty in finding your room, and the condition of the bathroom. Please know that we take your concerns seriously, and we are addressing each of these issues with urgency. Our team is actively investigating the problems you've highlighted, including replenishing room amenities, addressing the ice machine, ensuring proper room cleaning, and rectifying the conditions in the bathroom. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Jarrod,Thank you for taking the time to share your feedback. We're delighted to hear that your stay was fine. Our team strives to provide a comfortable and enjoyable experience for all our guests, and it's wonderful to know that we met your expectations. Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future.

Hi Alvin,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi David,Thank you for your feedback regarding your recent stay at our hotel. The concerns you mentioned regarding the room odor, the condition of the bathroom, and the presence of used towels are completely unacceptable, and I want you to know that we take these matters very seriously. We are conducting a thorough investigation to identify the cause of these problems and to ensure that necessary measures are taken to prevent similar incidents in the future. We genuinely value your feedback and hope to have the chance to welcome you back and exceed your expectations.

Hi Alikhan,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Please know that we take your feedback very seriously, and we are committed to addressing these issues immediately. We will be reviewing our housekeeping procedures and implementing measures to prevent such incidents from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Bryant,Thank you for taking the time to share your feedback with us. We greatly appreciate your comments and are delighted to hear that your stay with us was safe and quiet. Providing a safe and peaceful environment for our guests is one of our top priorities, and we are pleased to know that we succeeded in this regard during your visit. Once again, thank you for choosing our hotel, and we look forward to serving you again in the future.

Hi Seth,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Rhonda,Your feedback is extremely important to us, as it helps us identify areas that need improvement. Rest assured, we have taken immediate action to address the issues you mentioned, including investigating the cleanliness and maintenance concerns you brought to our attention. We are committed to rectifying these issues to ensure a better experience for our future guests. Regarding the customer service you received, we are equally concerned about the behavior you described. This does not align with our training and standards, and we will be taking steps to address and rectify this aspect of our service as well. Thank you for bringing these issues to our attention, and we hope to have the chance to serve you better in the future.

Hi Steve,Thank you for sharing your feedback about your recent visit to our hotel. Your feedback is valuable to us, and we will certainly take it into consideration as we plan for future renovations and improvements. Our goal is to provide a comfortable and pleasant experience for all our guests, and we will work diligently to make the necessary updates to enhance our property. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Hello Aaron ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

Hello Krysteena ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Tyler ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hi Buddy,Thank you for your feedback regarding your recent stay at our hotel. The condition of your room and the hallway falls far short of our standards, and we are committed to addressing these concerns immediately. We will conduct a thorough inspection of all our rooms and common areas to ensure cleanliness and maintenance issues are resolved promptly. This includes replacing or repairing the smoke detector, fixing the refrigerator, lights, electrical wall switch, and addressing the missing base behind the toilet. Cleanliness is a top priority, and we are truly disappointed that we did not meet your expectations in this regard. We will also implement additional training for our housekeeping staff to ensure all rooms meet our high standards of cleanliness and hygiene. Your comments regarding the state of the couch and the lack of outlets near the nightstands are duly noted. We will consider these points for future room improvements to enhance our guests' comfort. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Lisa,We appreciate your comments and are pleased to hear that you found your room clean. We take your feedback seriously, and we will address these maintenance and connectivity issues immediately to ensure a more pleasant and hassle-free stay for our future guests. The comfort and satisfaction of our guests are of utmost importance to us, and your comments will help us improve our services and facilities. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi David,Thank you for your feedback regarding your recent stay at our hotel. The issues you have highlighted regarding the room condition, linens, lack of a phone, and the bathtub drainage are completely unacceptable. Please rest assured that we take these matters seriously and will address them promptly. Our housekeeping team will thoroughly inspect and clean the room, ensuring that it is free from any unpleasant odors, and that the linens are replaced. Additionally, we will investigate the bathtub issue to ensure it is working correctly. Thank you for bringing these matters to our attention, and we look forward to the opportunity to welcome you back and provide you with a much-improved stay.

Hi Eric,Thank you so much for your fantastic 5-star rating! We are absolutely delighted to hear that you had such a wonderful experience during your recent stay at our hotel. Your feedback means the world to us and serves as a tremendous source of motivation for our team. Once again, thank you for choosing to stay with us, and we can't wait to welcome you back for another exceptional visit.

Hi Michele,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.