Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Multiple issues at check in. Check in time is 4pm, arrived at 345pm, long, long lines.Took 5 trips to office and 2 days to get correct keys and parking permits. Gave keys no keys to condo, said has keypad. No keypad, then got keys to another condo.Missing parking permit, elveator key had ridges worn off,no access to elevator or stairs. Rudest rep Ever encountered at Sunhost. on 4th trip, said its after 5 and I am off now. Call the emergency number if these keys don't work or comeback Monday. Issues during stay in condo: sink leaked, big puddle of water under sink, bathroom in hall had water streaming thru ceiling vent when condo above was showering. Dryer was so clogged with lint it accumulated in the dryer door and ruined our dark clothing. We had cleaned filter prior to use. AC went out 2 days in a row, finally we just left early. Horrible customer service. The maintenance people were great however. Sunhost Resorts was horrible. We should dispute the credit card charge for our stay. Never again with Sunhost Resorts.