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Opiniones de The New Hotel Indian Shores

3.5 out of 5
The New Hotel Indian Shores
19306 Gulf Blvd, Indian Shores, FL

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 23 de 42 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 9 de 42 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 42 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 42 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 42 opiniones" "

8.4/10

Limpieza

7.0/10

Servicio y personal

8.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Justin

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I liked how spacious it was. It felt like being at home. Close walk to the beach. We loved our stay.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Daphne, Cedar Creek

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The Great: The views were breathtaking. The apartment is bigger than my 3 bedroom house. Full amenities, so was just like being home. The pool was superb, and the access to the beach was amazing. Suggestions: Notification in the room that the laundry room provides beach towels, coffee, water, other necessities and that there are beach chairs available for use and their location. Either have the gas grills be gas or get actual charcoal grills. The only drawback: The beds are too soft, and the queen had the 'roll to the middle' effect. Overall, this place was amazing and a great value. We will definitely be back.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Patrick

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This property was wonderful. From the beautiful view on the balcony of our suite, closeness to the beach, and friendliness of the staff, everything was great
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

Derek

Le gustó: Limpieza, servicios, condiciones de la propiedad
Check in was at a completely separate location with no signage at the rental property or email to indicate where to check in. Had to ask a guest already staying at the rental property. Same happened to myself during my stay with another incoming guest
Se hospedó 5 noches en marzo de 2024

2/10 Terrible

Jennifer

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Right on the beach. The 3 bedroom, 2 bath, was more then enough room. The staff went out of their way to help and answer all questions before and during the stay.
Se hospedó 4 noches en enero de 2024

6/10 Aceptable

Robert

Viaje familiar
No le gustó: Condiciones de la propiedad
The location of the place is awesome. The heated pool is also great. 83 degrees in 50 degree weather. The unit itself is in need of some TLC. The coffee maker does not work correctly, the ice maker on the property does not work nor in the unit. The sliding doors and windows need to be changed to energy conservation and noise resistant because the sound of cars goes right through in the middle of the night. The sliding doors get stuck and are really dirty at the base and the carpet in the balcony area also needs to be replaced.
Se hospedó 2 noches en enero de 2024

4/10 Malo

Rakesh

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Vincent

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 6 noches en octubre de 2023
Respuesta de Front Desk, el 31 oct. 2023
Vincent, we are so happy to hear you had a great stay! We look forward to welcoming you back again soon.

10/10 Excelente

Donna

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Was very nice quite little place
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk, el 31 oct. 2023
Donna,We are so happy to hear you had an enjoyable stay!

8/10 Bueno

Patti

Se hospedó 4 noches en mayo de 2023
Respuesta de Front Desk, el 28 may. 2023
Patti, we are so happy you enjoyed your stay. We cannot wait to have you visit again!

10/10 Excelente

Sharon

Le gustó: Limpieza y comodidad de las habitaciones
Night Under the Stars
I flew into Clearwater to celebrate my 60th birthday and for a medical consultation. My plane left Denver late. As a result, I got to the property after the rental office had closed. I was unable to get into my condo. I spent the night in my car. So why I am giving this Hotel and staff an enthusiastic thumbs up after "my night in the stars?" The next day, Mariah S went into action. She made sure I received a superb condo and also made sure I had help with my luggage. I was diagnosed with Stage Three Multiple Myeloma Cancer in 2016. I was told I would only live for a maximum of 29 months. The cancer has attacked my spine, so technically I am handicapped. However, I am mobile. I will have a procedure on my spine soon. I shared this with Mariah, and she made sure that I had help during my stay. She informed me of the Water Park I could use for water therapy. I did go to the park. Let me be honest, it is my birthday. One I was told I would never see. I enjoyed the great rum drinks at the bar in lieu of water therapy. I do not regret my choice. My medical consultation has been delayed. I will return soon, and I know where I will be staying. The Hotel Manager was also helpful. He answered all of my questions and made sure I could use the Waterpark as a Hotel guest for my entire stay. Bill, the concierge, was also superb. He recommended the Columbia restaurant for my solo birthday celebration. One word, BRAVO. S.R. Herron
Se hospedó 6 noches en mayo de 2023
Respuesta de Front Desk, el 20 may. 2023
Sharon, thank you for the amazing review. We are so lucky to have such an excellent staff. 100% exceeding service/experience. We cannot wait to have you back with us.

10/10 Excelente

Caroline

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2023
Respuesta de Front Desk, el 18 may. 2023
Caroline, we are so happy you enjoyed yourself with the beach as your backyard!

10/10 Excelente

Michele

Se hospedó 4 noches en enero de 2023
Respuesta de FD, el 8 mar. 2023
Thanks for the great review

4/10 Malo

Harvey

Viaje de negocios
No le gustó: Condiciones de la propiedad
Check in was bizarre. We planned to stay for 11 days. But check in was 5miles north of the property. The young women at the desk did not know north from south and could need give directions to her locations. Yet, her office was next to a highly visible Holiday Inn that could have been identified as a landmark. The real agenda for the office was to sell condos. No one was present on site on Saturday to help or explain the resort. Then we were required to pay four nights penalty for leaving early. There reception desk did not inform us of the penalty on check in. Beware!!!!!
Respuesta de DS, el 19 ene. 2023
Mr. Anderson, We are a small 10 unit property that has to maximize occupancy and revenue goals. You cannot hold a room out of our inventory for 11 days and then decide you want to walk away without penalty. You agreed to the terms of the reservation. The room was perfect, clean and a great view.

10/10 Excelente

Randall

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Great private beach location!
Great location. Very well maintained. Beautiful view. Very private.
Se hospedó 4 noches en enero de 2023
Respuesta de New Hotel Collection Beachside, el 9 ene. 2023
Thank you for taking the time to write this great review! We hope to welcome you back in the future.

6/10 Aceptable

Tanya

Viaje familiar
Se hospedó 3 noches en agosto de 2022
Respuesta de New Hotel Collection, el 29 nov. 2022
Thank you for taking the time to leave a review on your stay. We appreciate your feedback.

6/10 Aceptable

Kenneth

Se hospedó 4 noches en noviembre de 2022

10/10 Excelente

Tamara, Azle

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Our stay at the property was wonderful! Very clean, close to the beach and quiet. There's not a lot within walking distance, so plan on transportation. Vacation club presentation was optional, so didn't go but everyone was still very nice. Kids enjoyed the water park passes and water park was only a 5 min drive. We would definitely stay there again! Only requested improvement would be blackout curtains for bedrooms.
Se hospedó 5 noches en octubre de 2022
Respuesta de NHC Management, el 7 nov. 2022
Thank you for taking the time to leave a great review! We hope to welcome you back soon.

10/10 Excelente

Erin

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This place was amazing! Our family cannot wait to come back.
Se hospedó 7 noches en agosto de 2022

6/10 Aceptable

Kara

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios
I wasn’t expecting to hear a speech about a 2 hour seminar to buy property when I was checking in. The pictures made it appear we had our own balcony. We had an outdoor space right by the stairs. We felt very uncomfortable having our curtains open to view the gulf because anyone using the stairs could see into our place. The place was fairly clean except for the bathroom. Water flooded the living room when it rained. We were on the second floor and could hear the guests upstairs. We had a hard time sleeping because of this. This is a non smoking property yet staff was sitting by the office door smoking a cigarette. There was a lot of trash around the property as well.
Se hospedó 3 noches en julio de 2022

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza
Disappointing
The apartment was dirty overall. Shower grout was moldy and shower door rusty. The tile floors were sticky and you could visibly see dirt build-up in the corners and edges. AC filter was disgusting. The sliding glass doors to the patio would hardly open and were extremely difficult to get closed and locked again. The vertical blinds were inoperable and at least 6 were missing. There was no way to get fresh towels. The pictures online did not match what we got. Extremely disappointing. Other than all that, the location was great and beach/ pool were wonderful. Could be great if they just put a little effort into cleaning and maintenance.
Se hospedó 3 noches en mayo de 2022

10/10 Excelente

Meranda

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Property was steps from the beach. We stayed in a 3 room condo and it was equipped with everything we needed. Lots of places to eat in the area and very little crowds on this section of the beach. Hotel provides beach towels, chairs and plenty of sand toys and water toys were available for use.
Se hospedó 3 noches en mayo de 2022

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Stay in this clean condos for 3 nights. Location is excellent, direct access to beach, restaurants and grocery stores are minutes away. Free cold water bottles and hot coffee all day. Staff are friendly and helpful. The hotel management is great. They found and shipped my backpack that I left behind to my home right after I called them. Highly recommended to anyone visiting this area. I will definitely come back.
Se hospedó 3 noches en mayo de 2022

8/10 Bueno

amanda

Viaje en grupo, Viaje familiar con niños
Le gustó: Servicios
Amenities were nice and the view was amazing. Property needs some renovating and could have been cleaner.
Se hospedó 4 noches en mayo de 2022

2/10 Terrible

Rachel

Se hospedó 3 noches en abril de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Clean & Relaxing
Se hospedó 10 noches en abril de 2022

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2022
Respuesta de Nicole Mullen, el 1 abr. 2022
Thank you for your review! Safe travels, and we hope to welcome you back soon.

8/10 Bueno

Rick

Le gustó: Limpieza y comodidad de las habitaciones
Great location
The location was ideal! The beach was beautiful. The interior of our space was nice and in good condition. The bed was very comfortable. The window treatments(vertical blinds)were not very good For privacy. The patio door was extremely difficult to slide open and closed. The patio area needed to be cleaned and swept as well as the laundry area. There was patio furniture and umbrellas to use around the pool, but it seemed that the umbrellas were all damaged. With this being said, definitely not a deal breaker as whether we would return in the future, we would.
Beautiful sunset!
Gateway to the beach.
Se hospedó 3 noches en enero de 2022

10/10 Excelente

Ingrid

Se hospedó 3 noches en noviembre de 2021
Respuesta de Nicole Mullen, el 16 dic. 2021
Thanks for taking the time to share your experience. Hope you visit us again soon!

10/10 Excelente

Monnet

Le gustó: Limpieza y comodidad de las habitaciones
Recommended
Great location, very comfortable bed, and friendly staff. The property is just steps away from the beach.
Se hospedó 5 noches en octubre de 2021
Respuesta de Nicole, el 9 nov. 2021
We are so glad you enjoyed your vacation! Thank you for the great review, and we hope to host you again soon.

6/10 Aceptable

Christi

Viaje familiar
No le gustó: Limpieza
New Hotel Beach Side lacking customer service!
Apartment was dirty. One tv had no cable box so no reception. Party of 6 staying and only 5 dining chairs at table. Provided grills that were propane didn't work/ no propane. There was a charcoal grill but no charcoal provided and we weren't told we needed to provide our own prior to our stay. I had called ahead to ask if there was a provided hair dryer and was told yes one would be in the unit. Well, no hair dryer and I didn't pack mine. We sent a text regarding these issues with absolutely no response. I did go and talk with a manager face to face and she, Kayla, assured me that these matters would be addressed and none of them were! The location itself was amazing! The grounds keeper was very friendly and kept the pool area very picked up and clean. When I spoke to the grounds keeper about our outside patio light not working he quickly replaced the bulb! Thankful that the location was amazing otherwise our stay wouldn't have been as enjoyable as it was. Customer service definitely needs some work!
Se hospedó 6 noches en diciembre de 2020
Respuesta de FD, el 25 ene. 2021
Thanks for you feedback We will address your concerns

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
The property is beautiful but I got a first floor apartment that had a wall view and not beach view or beach front as stated, I was very disappointed. The apartment needed a serious cleaning, dinning room chairs were nasty. Location is amazing , right at the beach and customer service was good. I guess if I had a better view the experience would be better.
Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

marion

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
superbe !
les plus : superbe appartement ( 3 chambres / 2 SDB), spacieux, propre, bien équipé - Emplacement idéal sur la plage. Place de parking dédié. petite piscine chauffée le moins : je n'ai pas été prévenu que le check-in se faisait dans un autre batiment , à une autre adresse ( 3KM plus loin). j'ai du dérangé d'autres clients dans leur appartement pour le savoir. Rien n'était inscrit.
Se hospedó 2 noches en febrero de 2020
Respuesta de DS, el 17 mar. 2020
Thanks for the great review. Come back soon

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location And beach and warm pool
Great location And beach and warm pool
Se hospedó 7 noches en enero de 2020
Respuesta de DS, el 10 ene. 2020
Andrea, Thanks for the great review. Please come back and see us soon

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location, right on the beach 🏖 ! Walking distance to great places to eat!!!
Se hospedó 4 noches en octubre de 2019
Respuesta de DS, el 7 nov. 2019
Thanks come back soon

10/10 Excelente

NAISEL

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great weekend
The staff were super nice and friendly in special: CHERYL from maintenance assisting us and providing information with the best of smiles and desires to help us. The unit was extremely. Clean and great location with great views. We loved how close the beach was to our apartment. Check In wasn't easy because it wasn't in same facility and nobody told us in advance. We will be back!
Se hospedó 2 noches en septiembre de 2019
Respuesta de Front Desk, el 17 oct. 2019
Awesome review. We cant wait to see you again Please let us know in advance next time so we can show how much we appreciate the kudos!

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2019
Respuesta de DS, el 16 oct. 2019
Thanks for the great review Please come back soon

8/10 Bueno

Cliente verificado

Le gustó: Servicios y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 4 noches en julio de 2019
Respuesta de DS, el 5 ago. 2019
Thanks for the great review

10/10 Excelente

Cecilia

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en julio de 2019
Respuesta de DS, el 10 jul. 2019
Thank you so much for the wonderful review. Please tell all your friends and family and come back and see us soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
First of all I chose this specific property vs another similar rental because the description stated that it is sound proof (that was important to us because there are several apartments in one building, and we have a small baby who cries a lot, and also we don't like to be disturbed by neighbors sounds in late evening or early morning). I can say that it is not 100% sound proof, because I did hear a baby crying one floor below us, but it was very faint sound, much better than a regular wall in my own house. I would choose this location again just for those thick walls. Second thing I want to add, that was mentioned by other reviewers, the view from the third floor where the one bedroom units are, is amazing. The kitchen sink is facing the big slide door, so I could view the Gulf while working in the kitchen. It was really nice to sit out on the balcony (it is shared with another unit, each has it's furniture). The outdoor furniture is very sturdy and comfortable. The balcony floor has carpet, and I kind of iked it, because we had a crawling baby. The apartment was clean, everything pretty new condition. One thing I kind of hated was the fact that the washer and dryer we're down on ground level. I would highly recommend putting in a compact laundry set by the dining table and bathroom. TO CHECK IN
Se hospedó 4 noches en mayo de 2019
Respuesta de DS, el 11 jun. 2019
Thank you for your feedback. We really appreciate the comments regarding the laundry facilities and are researching a way to equip these units.