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Opiniones de Quality Inn St. Robert - Ft. Leonard Wood

2.5 out of 5
Quality Inn St. Robert - Ft. Leonard Wood
114 Vickie Lynn Ln, St. Robert, MO

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 513 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 296 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 89 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 60 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 1001 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Vered

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This Good Service
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Yoliris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente lugar!
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Jesus

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No tengo mucho que comentar por qué mi estancia fue una sola noche pero me pareció bien
Se hospedó 1 noche en agosto de 2023
Respuesta de Quality Inn , el 10 ago. 2023
Muchos cross, yes, Jesus Saludos MELISA Cmanager

2/10 Terrible

Raul

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
fue muy mal nos quedamos en las habitaciones de no fumadores y todo ese pasillo olía apura mariguana nos dirigimos con la seńora del mostrados y su respuesta fue todo está bien mientras estén dentro de su habitación qué rollo con esa respuesta a y todavía me piden mi targeta de banco que según ella no me iban a sacar nada y al día siguiente me sacan dinero de mi cuenta de banco y otra cosa no tienen elevador yo no lo recomiendo
Se hospedó 2 noches en mayo de 2023
Respuesta de Quality Inn, el 2 jun. 2023
We are very sorry for the marijuana smell. We try our very best to make everyone comply with our smoke free policy. We do offer 1st floor rooms upon request and based on availability. We hope to see you all again. We would like another opportunity to provide a Quality stay.Best WishesMelisa CManager

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Que estubo cerca el lugar a donde queria llegara visitar ala persona.
Se hospedó 3 noches en junio de 2022
Respuesta de Quality Inn, el 17 jun. 2022
Thank you for your positive feedback. We hope to see you again soon. Best wishes Melisa C Manager

8/10 Bueno

Leslie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien aunque el desayuno bastante pobre y la persona encargada poco amable
Se hospedó 3 noches en noviembre de 2021
Respuesta de Quality INN, el 21 nov. 2021
Thank You for your recent review of our Hotel. We appreciate the feedback and we hope to see you again soon. Best Wishes Melisa C Manager

10/10 Excelente

Ann, Austin

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

zella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Christopher

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Deborah

Viaje familiar
Le gustó: Servicio y personal y servicios
The mattress wasn't comfortable at all. The room had a dirty smell
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Cindy Enedelia, fort Worth

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk was very friendly
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean rooms, we didn’t try the breakfast because we slept in. Housekeeping was very good, we asked for extra items and they left everything we asked for in our room. The only reason I didn’t give excellent to staff was because there wasn’t always someone at front desk, you had to ring a bell or call them but once you did they came and answered quickly. I would stay here again because very clean and I felt safe since all the rooms are accessible thru the lobby only and not outside.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Khaiya

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a nice hotel. I felt safe and staff was helpful, place was clean I’d stay there again!
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Tracey

Viaje familiar
Le gustó: Limpieza y servicios
The hotel was nice, nothing fancy. Breakfast was nice and the area was clean.
Se hospedó 3 noches en febrero de 2024
Respuesta de Quality, el 11 abr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

8/10 Bueno

Sally, Oil City

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice location and close to Ft. Leonard Wood.
Se hospedó 3 noches en marzo de 2024
Respuesta de Quality, el 11 abr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

6/10 Aceptable

Daniel

Viaje familiar
No le gustó: Condiciones de la propiedad
Room was pretty beat up The TV barely worked The pool was ice cold for being indoors Otherwise it was a place to rest our head before returning home. It won't be over next choice of stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Quality, el 11 abr. 2024
We do apologize for the inconvenience. We did have a bad storm that took out power to the city for over 8 hrs. Our towns people were out for 48hrs and everyone was using hotels at once. We do hope to see you again in the future. Best WishesMelisa CManager

2/10 Terrible

Patti

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
First time ever booking with Expedia and I incurred a service fee at a hotel. Won't be using Expedia again because that defeats the purpose of using a booking company. The hotel has uneven flooring and I tripped twice while using my cane. When I asked about the service fee being charged I was told it was housekeeping and I questioned the validity. Then I was told that Expedia didn't send them enough money. I have never had that happen but I believe both hands are dirty so the only way to avoid being dupped again is to not use Expedia or Quality Inn.
Se hospedó 2 noches en marzo de 2024
Respuesta de Quality, el 11 abr. 2024
There is a one time fee that is usually located in your payment details on the site that you booked. We do apologize for the inconvenience.Kind regardsMelisa CManager

8/10 Bueno

Vincent

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stay was good. Food was average. Staff was very friendly.
Se hospedó 3 noches en marzo de 2024
Respuesta de Quality Inn, el 11 abr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

Leroy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is very clean and convenient for my destination
Se hospedó 1 noche en marzo de 2024
Respuesta de Quality, el 11 abr. 2024
Thank you Leroy. We loved having you stay with us. Please come back to see us again.Best WishesMelisa CManager

8/10 Bueno

Laura

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
We stayed here for 3 nights it was a pleasant stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Quality, el 11 abr. 2024
We are happy to hear you enjoyed your stay with us. Come back to see us soon.Best WishesMelisa CManager

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would highly recommend to stay here. We would stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Bueno

Shawn

Se hospedó 3 noches en febrero de 2024
Respuesta de quality, el 11 abr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

8/10 Bueno

Marisela

Se hospedó 1 noche en febrero de 2024
Respuesta de Quality, el 11 abr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

Jahida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

DON

Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn, el 11 abr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

6/10 Aceptable

Kathy, Clarendon Hills

Breakfast had no milk for two days. Biscuits but no gravy. No bacon or sausage and no advance notice of lacking food. Good location and good room however
Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent review of our hotel. The supply chain has recently undergone new hire for staff. We are happy to report that our shipments are back on track. We hope to see you again soon.Best WishesMelisa CManager

4/10 Malo

Tammie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Everything about my stay was fine until I got a knock on my door while I was sleeping in the early morning hours. A hotel employee was demanding cash because their credit card machine was broken ran I ran my card and was charged for incidentals I left an hour later and didn’t give any cash
Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
We apologize for any misunderstanding, however our machine is in good running order. There was an issue with your card going through. So glad we were able to get it all sorted with your bank. Best wishesMelisa CManager

2/10 Terrible

Heather

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible
We had cold showers, changed rooms twice. The front counter was always vacant. The breakfast worker sat in a chair on his phone & went out for smoke breaks while eggs were cooking.
Se hospedó 4 noches en febrero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
We apologize for the inconvenience. We have since hired and trained new staff for that area and we hope to see you again in the future. We would love another chance at providing you with a Quality stay. Best WishesMelisa CManager

2/10 Terrible

Andra

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent review of our hotel. We hope to see you again soon.Best WishesMelisa CManager

6/10 Aceptable

Lashoney

Le gustó: Limpieza y servicio y personal
D
Se hospedó 3 noches en febrero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent review of our hotel. We hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

Maggie

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and close to the highway. Staff was very friendly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

6/10 Aceptable

Erin

1 minute of hot water in the shower but looked like maybe they were having trouble with the gas. Otherwise an adequate stay.
Se hospedó 3 noches en enero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent review of our hotel. We hope to see you again soon.Best WishesMelisa CManager

4/10 Malo

joyce

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y servicios
Coffee maker didn’t work. Looked inside and it obviously hadn’t worked for a long time since there was old stagnant water that stunk and was slimy. Took it to the counter and they gave me one that was just as bad. Room looked like they vacuumed everything to the edges of the walls and they don’t edge clean. Smelled like old carpet.
Se hospedó 3 noches en enero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
We have reported your concerns to our housekeeping manager and we will be retraining the staff assigned to that floor. We hope to see you again in the future.Kind regardsMelisa CManager

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Bueno

Tony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel and staff was very friendly!
Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

6/10 Aceptable

Javier

Le gustó: Limpieza
I stayed 3 nights and 2 of those nights the people lodged in the room Next door tried on multiple occasions to open the adjoining door. The phone in the room did not work so I couldn’t contact the front desk.
Se hospedó 3 noches en enero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent review of our hotel. We hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

Andy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Quality Inn, el 4 mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

2/10 Terrible

Russell

Se hospedó 2 noches en enero de 2024
Respuesta de Quality Inn, el 11 abr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

8/10 Bueno

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay In Missouri
I was actually visiting Missouri to look for a new place to live when I stayed here!! My car battery died right as I pulled into the hotel so I had to extend my stay an extra day. I was able to do that through the Hotels.com app which was super easy. The cleaning staff was great. Front desk staff was great. The area itself was great. My only two gripes are the free breakfast in the morning & lack of hot water for a bath. The breakfast was fake eggs, the biscuits were horrible, the fruit was rotten. The hotel should be ashamed-offer your customers real food. They deserve it. And the hot water issue was weird. I ran a hot bath the first night I was there and by the time I walked back in the bathroom to turn off the water it was ice cold. Odd? I would definitely stay there again tho!
Se hospedó 1 noche en enero de 2024
Respuesta de Quality, el 25 ene. 2024
Thank you for your positive review. We appreciate your feedback. Changes have been made with supply recently. The issue is being fixed. We hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

justin

Se hospedó 2 noches en enero de 2024
Respuesta de Quality, el 25 ene. 2024
Thank you for your positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

4/10 Malo

eric

No le gustó: Servicio y personal y servicios
Online price wasn’t the price charged
Se hospedó 1 noche en enero de 2024
Respuesta de Quality, el 25 ene. 2024
Thank you for your review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Bueno

Ashley

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en enero de 2024
Respuesta de Quality, el 25 ene. 2024
Thank you for your positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Bueno

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Only issue I have was no hot water for a shower
Se hospedó 1 noche en enero de 2024
Respuesta de Quality, el 25 ene. 2024
Thank you for your positive review. We appreciate your feedback. The issue with the lines has been resolved. We hope to see you again soon.Best WishesMelisa CManager

8/10 Bueno

Gonzalo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quality Inn Hotel, St. Robert. MO
Breakfast selections are not very good. Needs improvement.
Se hospedó 3 noches en enero de 2024
Respuesta de Quality, el 25 ene. 2024
Thank you for your positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

10/10 Excelente

Bethany

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were spacious, beds cleaned and made nicely. Breakfast was perfectly stocked, front desk staff were very sweet to us. Pool heated and pool room steamy and warm. Accomadting for our small dog. Close location to everything, quiet hotel, we were one of less than 5 cars in the parking lot, felt like we had the entire hotel to ourselves.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Quality, el 8 ene. 2024
Thank you Bethany, for your recent review. We appreciate your feedback and kind words. Please come back to see us soon.Best WishesMelisa CManager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The room was very clean and spacious. Service was friendly. My slight disappointment was the breakfast. The person that normally cooks the breakfast was out that day. Will definitely recommend to family and friends.
Se hospedó 1 noche en enero de 2024
Respuesta de Quality, el 8 ene. 2024
Thanks so much for your positive review We appreciate your feedback and we hope to see you again soon. Best WishesMelisa CManager

2/10 Terrible

Stacy

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Quality, el 8 ene. 2024
Dear Stacy, We hope you reach out so we can get feedback on your recent stay with us.Kind regardsMellisa CManager