Área de juegos infantiles al aire libre

Opiniones de Ocean Inn and Suites

2.5 out of 5
Ocean Inn and Suites
599 Beachview Drive, St. Simons Island, GA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 533 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 297 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 102 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 1000 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo está muy bien, fácil acceso , excelente ubicación .
Se hospedó 1 noche en abril de 2019
Respuesta de Kim, el 5 may. 2019
Good morning & thank you for the nice response as we value all of them that come our way. We hope to see you again real soon.

8/10 Bueno

George

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 29 abr. 2024
Dear Guest,We are thrilled to hear that you had a positive experience with us and that you would consider staying again. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Bueno

Julie

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 17 abr. 2024
Dear Julie,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excelente

Seth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked that it wasn’t a cookie cutter, sanitized of character hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 15 abr. 2024
Dear Guest,Thank you for appreciating the unique character of our hotel. We strive to provide a memorable and authentic experience for our guests. Your feedback encourages us to maintain our distinct charm while ensuring your comfort. We look forward to hosting you again soon.Sincerely,Hotel Manager

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 15 abr. 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely,Hotel Manager

10/10 Excelente

Debbie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We absolutely loved our stay at Ocean Inn and Suites. The staff was very friendly and treated us like family. Our room was clean and quiet and beds quite comfy. We had complimentary muffins, waffles, and fruit for breakfast each morning. And they have a 24 hour coffee machine. They even had fresh popcorn for an afternoon snack. Awesome restaurants and shops are within walking distance. And the beach is about 400 yards away. Can’t wait to go back here again! Debbie W.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager, el 12 abr. 2024
Dear Debbie,Thank you for your great feedback! We're thrilled to hear that you had such a fantastic stay with us at Ocean Inn and Suites. It's wonderful to know that our friendly staff made you feel like part of the family and that you enjoyed our clean, quiet rooms and comfy beds. We're delighted you enjoyed our breakfast offerings and amenities like the 24-hour coffee machine and fresh popcorn. We wait to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient and walkable to dining and shopping.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 3 abr. 2024
Dear Jeffrey,Thank you for your feedback. We are thrilled to hear that you found our hotel's location to be convenient and enjoyable. It would be our pleasure to have you stay with us again in the future.Sincerely, Hotel Manager

10/10 Excelente

Darcy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was awesome! Rob checked us in and was so nice and accommodating. We will be back. The room was perfect.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 1 abr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that our staff, especially Rob, provided you with excellent service during your stay. It's wonderful to know that you found the room perfect and that you plan to return. We'll be sure to pass along your compliments to Rob and the rest of our team. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager

10/10 Excelente

Ronnie

Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 15 abr. 2024
Dear Guest,Thank you so much for the perfect 5/5 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 Excelente

Gerald

Viaje familiar
Le gustó: Condiciones de la propiedad
The staff was so friendly that they were like family to us. Jenny was outstanding!
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Manager, el 19 mar. 2024
Dear Gerald,Thank you for your fantastic feedback. We're thrilled to hear that our staff, especially Jenny, made you feel like family during your stay! Providing exceptional service and creating a welcoming atmosphere is our top priority. Jenny will be delighted to hear your kind words. We appreciate your feedback and hope to welcome you back soon for another memorable experience. Sincerely, Hotel Manager

8/10 Bueno

Danny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always enjoy stay here. Great Location, can walk to many restaurants and shops
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 18 mar. 2024
Dear Danny,Thank you for your wonderful feedback. We're delighted to hear that you always enjoy your stay with us! Our convenient location near restaurants and shops is something we take pride in, and we're thrilled that it adds to your experience. We look forward to welcoming you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked the character of Ocean Inn & Suites. Its location near Pier Village was very favorable. Easy walking distance to the park, pier, shops and dining. We definitely will return again soon.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Manager, el 15 mar. 2024
Dear Brian,Thank you for your glowing feedback. We're thrilled to hear that you enjoyed the character of Ocean Inn & Suites and found its location near Pier Village to be so convenient. It's great to know that you appreciated the easy walking distance to the park, pier, shops, and dining options. We're delighted that you plan to return soon and look forward to welcoming you back for another wonderful stay! Sincerely, Hotel Manager

10/10 Excelente

Jimmy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff and everything was close by and in walking distance.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 10 mar. 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Providing excellent service and convenience to our guests is our priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excelente

Randy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great. Lobby desk reps were excellent
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 9 mar. 2024
Dear Randy,Thank you for your great feedback! We're thrilled to hear that everything was great during your stay, and we appreciate your compliments about our excellent lobby desk representatives. Providing exceptional service is our priority, and we're delighted to have exceeded your expectations. We look forward to welcoming you back to Comfort Inn soon.Sincerely, Hotel Manager

8/10 Bueno

Amalia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly front desk staff. Easy walk into town, parking under hotel was tight but doable. The room we had could use a refresh. The bed was comfortable. The bathroom needs a refresh, it was kind of dark, needs a new shower handle. Biggest issue for me was the balcony, you could only fit on standing, looked out over the dumpster and house being renovated across the street. Breakfast was Sams Club type muffins, apples or bananas. Coffee out of a machine was good but had to wait while other guests figured out what to drink and the machine to do it's thing. I hate waiting for coffee. Maybe the higher floors with bigger balconies have a view of the water? Overall I picked this hotel over other ones for a balcony I could sit on and enjoy a view so I wouldn't book again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 5 mar. 2024
Dear Amalia,Thank you for your great feedback. We're glad to hear that you found the front desk staff friendly and enjoyed the convenient location for walking into town. However, we apologize for the shortcomings in the room, especially with the balcony view and the need for a refresh in certain areas. Your comments regarding the breakfast and coffee experience are duly noted, and we'll work towards improvements. We understand the importance of having a comfortable and enjoyable stay, and we appreciate your insights. If you decide to give us another chance in the future, we'll strive to make your experience much better. Sincerely, Hotel Manager

10/10 Excelente

Ashley

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel brought a great little town cozy feel. We had a view of the lighthouse from our balcony window, which was perfect. We were also pleased to know that we were right across the street from a playground, mini-golf place, and large community pool. The hotel was very conveniently located between the beach, nice local restaurants, and downtown shopping. We really enjoyed our stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 5 mar. 2024
Dear Ashley,Thank you for sharing your wonderful experience! It's great to hear that our hotel provided a cozy feel, and the view of the lighthouse from your balcony added to the charm. The proximity to a playground, mini-golf, and a community pool sounds like a fantastic bonus. We're pleased you found our location convenient for beach access, local restaurants, and downtown shopping. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is top notch...they go out of their way to make you comfortable and welcomed
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Manager, el 28 feb. 2024
Dear Richard,Thank you for your kind words about our staff! We're thrilled to hear that they provided top-notch service and made you feel comfortable and welcomed during your stay. We'll be sure to pass along your compliments. We look forward to your next visit.Sincerely, Hotel Manager

10/10 Excelente

Terry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved my view of lighthouse from 302 .. definitely plan on staying there again!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 27 feb. 2024
Dear Terry,Thank you so much for your great feedback. We're thrilled to hear that you loved the view of the lighthouse from room 302! It's always rewarding to know that our guests appreciate the unique features of our accommodations. We'll be more than happy to welcome you back for another enjoyable stay. We look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 27 feb. 2024
Dear Tina,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excelente

Lidia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It needs some upgrades. Wonderful location and staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 23 feb. 2024
Dear Guest, Thank you for your feedback. We're glad to hear that you enjoyed our wonderful location and found our staff to be accommodating. We appreciate your suggestions for upgrades, and we'll certainly consider them to enhance our guests' experiences. Your satisfaction is important to us, and we hope to welcome you back for another stay soon.Sincerely, Hotel Manager

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We absolutely loved staying here. Our second time actually. The staff was awesome, the room was clean and the bed was comfy. We hope to stay here time and time again on our visits to St. Simon's Island.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 22 feb. 2024
Dear Mary,Thank you for choosing us again! We're delighted to hear you enjoyed your stay and appreciate your kind words about our staff, cleanliness, and comfy beds. It's our pleasure to be your go-to place on visits to St. Simon's Island. We look forward to welcoming you back for many more enjoyable stays in the future!Sincerely, Hotel Manager

10/10 Excelente

Gregory

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The staff was friendly and helpful. The rooms were nice. Many restaurants were within walking distance. We would definitely stay here again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 19 feb. 2024
Dear Gregory,Thank you for your positive feedback! We're delighted to hear that our friendly and helpful staff, along with the nice rooms, contributed to a pleasant stay. It's great that the convenient location with many restaurants within walking distance added to your overall experience. We appreciate your recommendation and look forward to hosting you again on your next visit!Sincerely, Hotel Manager

10/10 Excelente

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our new fav hotel and definitely a spot we'll consider returning too next time we are in St Simons Island. Great front desk and out of this world coffee complement beautiful hardwood floored rooms with distinct character, all an easy stroll to great restaurants and the nearby lighthouse.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 19 feb. 2024
Dear Steve,We're thrilled to hear that we've become your new favorite hotel! It's wonderful that you enjoyed the welcoming front desk service and the distinctive character of our beautiful hardwood floored rooms. We take pride in providing an exceptional experience for our guests. It's great to know that the convenient location and proximity to excellent restaurants and the lighthouse added to your overall satisfaction. We wait to welcome you back the next time you're in St Simons Island!Sincerely, Hotel Manager

10/10 Excelente

Charles

Viaje en pareja
😊
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 15 feb. 2024
Dear Charles,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excelente

Jeff

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Two thumbs-up
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 15 feb. 2024
Dear Jeff,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 Excelente

Lindsey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, great property. Close to downtown.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 11 feb. 2024
Dear Guest,Thank you for your fantastic review! We're delighted to hear that you had a great experience with our staff and found our property to be excellent. We're glad you appreciated our convenient location close to downtown. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Paul, New Albany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager., el 8 feb. 2024
Dear Paul,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon!Sincerely, Hotel Manager

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location Clean facility and friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager., el 5 feb. 2024
Dear Stephen,Thank you for your fantastic feedback! It's wonderful to hear that you enjoyed our great location, found the facility clean, and encountered friendly staff. Providing a positive experience is our priority, and we're glad we could meet your expectations. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 Excelente

Bradley

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Property well maintained. Rooms clean. Quiet area. stores and eating places within walking distances. Prices very nice.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 26 ene. 2024
Dear Bradley,Thank you for your positive feedback! We're delighted to hear that you found our property well-maintained, rooms clean, and the area quiet. It's great to know that the proximity to stores and eating places was convenient for you. We appreciate your compliments on our prices. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

8/10 Bueno

Daniel

Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager., el 5 feb. 2024
Dear Daniel,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excelente

Abby

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a beautiful place with friendly, courteous and helpful staff. Plan on staying again sometime
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 16 ene. 2024
Dear Abby,Thank you so much for your wonderful feedback. We're delighted to hear that you found our place beautiful and that our staff was friendly, courteous, and helpful. Your positive feedback is truly appreciated, and we look forward to the opportunity to welcome you again in the future.Sincerely, Hotel Manager

10/10 Excelente

Mary

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 16 ene. 2024
Dear Mary,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excelente

Jorge

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Located next to the lighthouse and the village. The public pier is nearby. Great area to walk around.
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager., el 15 ene. 2024
Dear Jorge,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed our hotel's location next to the lighthouse and village, with the public pier nearby. It's wonderful to know that you found the area great for walking. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excelente

Carol

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are absolutely fantastic. Location to pier and restaurants is perfect.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Carol,Thank you for your stay. We're thrilled that you found our staff to be fantastic and that our location near the pier and restaurants was just what you needed. Your kind words mean a lot to us. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excelente

Debbie

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Debbie,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ringing in the new year.
This was our third year in a row at this hotel during the holidays. All around a great location, would highly recommend.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Laura,Thank you for making our hotel a part of your holiday tradition! We're delighted that you've had such positive experiences with us. Your recommendation means a lot, and we look forward to welcoming you back for many more holiday stays!Sincerely, Hotel Manager

10/10 Excelente

marlene

Viaje en pareja
Le gustó: Servicios
Great stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Marlene,Thank you for the review. We are glad that you had a great experience with us. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 Excelente

Charles

Le gustó: Servicios y condiciones de la propiedad
Awesome service. Hostess was great Parking was a little tight, but parking lot was well lit and felt safe.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager., el 29 dic. 2023
Dear Charles,Thank you for your positive feedback! We're thrilled that you received awesome service and the hostess was great. We appreciate your understanding about the parking situation and are glad to know that, despite the tight spaces, the well-lit parking lot contributed to a safe feeling. We are excited to host you again.Sincerely, Hotel Manager

8/10 Bueno

Vera

Viaje en pareja
Le gustó: Servicios
Staff was very helpful and friendly. Only complaint is the pillows are way too thick. Neither my husband nor I could sleep on them. The clerk did try to give us thinner ones but they were still too big. We slept on towels curled up. Very clean buildings and rooms. Easy access to down town.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager., el 29 dic. 2023
Dear Vera,Thank you for your feedback. We're pleased to hear that our staff was helpful and friendly, and we appreciate your understanding regarding the pillows. We are very sorry for any inconvenience caused and will consider your comments for future improvements. We're glad you found the buildings and rooms very clean, and we hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Professional and courteous staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager., el 29 dic. 2023
Dear Richard,Thank you for taking the time to acknowledge our staff. We're pleased to hear that you found them to be professional and courteous. Providing excellent service is a priority for us, and we appreciate your positive feedback. We look forward to the opportunity to welcome you again in the future. Sincerely, Hotel Manager

8/10 Bueno

THOMAS

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager., el 17 ene. 2024
Dear THOMAS,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager., el 31 ene. 2024
Dear Thomas,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Mostly great stay with some hiccups
Pros: We had the family suite. Beautiful hotel and unit with a great view. Staff was very friendly. Check in was smooth. Plenty of parking space. Breakfast pastries provided were tasty. Cons: Unit had a few scratches on the walls. Fire alarm was wrapped in plastic. Oven started smoking when turned on (this was a known issue when addressed).
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager., el 26 dic. 2023
Dear Guest,Thank you for your kind feedback. We're delighted to hear about the positive aspects of your stay, including the beautiful family suite, great view, friendly staff, and smooth check-in process. We appreciate your compliments on the tasty breakfast pastries and ample parking. We apologize for any inconveniences you experienced, including the scratches on the walls and the issues with the fire alarm and oven. Your observations are valuable, and we will address these concerns promptly to ensure a better experience for future guests. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager., el 22 dic. 2023
Dear Douglas,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excelente

James Michael

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager, el 21 dic. 2023
Dear James Michael,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excelente

Craig

Viaje en grupo
Fantastic!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager., el 19 dic. 2023
Dear Craig,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

8/10 Bueno

Athena

Viaje familiar
Le gustó: Servicio y personal
Great location for walking to shopping, restaurants, bars, and to the boardwalk. The staff was very nice and welcoming. The only thing that was bothersome was how out dated the interior is, especially the hallways and room decor. However it was clean.
Respuesta de Hotel Manager, el 5 feb. 2024
Dear Athena,Thank you for your feedback. We're pleased to hear that you enjoyed our convenient location and found our staff to be welcoming. We apologize for any inconvenience caused by the outdated interior decor. Your comments are valuable, and we'll consider them as we continue to make improvements to our property. We're glad to hear that despite this, you found your room to be clean. We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excelente

Margaret

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
GREAT PLACE!!
AMAZING from stepping on the grounds. Staff was amazing. Nice location. Rooms were super nice and huge. Very quite overall. LOVED the stay !!! Would highly recommend it.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager, el 12 dic. 2023
Dear Margaret,Thank you very much for your stay. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

10/10 Excelente

Paul, New Albany

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing. I really enjoy this place. Will stay again and again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 11 dic. 2023
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our staff amazing and enjoyed your stay. It's our pleasure to provide excellent service, and we look forward to welcoming you again and again. Your satisfaction is our priority, and we appreciate your loyalty.Sincerely, Hotel Manager

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Located in a quite and safe feeling area with the Brunswick Lighthouse right across the street. There are a significant amount of nice dining options within a five minute walk, even for my 84yr old mom. The staff was friendly and helpful, check in was quick. I would recommend this hotel to folks looking for a quiet and attractive location and property.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 11 dic. 2023
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our quiet and safe location, with the Brunswick Lighthouse nearby. It's fantastic to know that you found our staff friendly and helpful, and that your check-in experience was quick. We appreciate your recommendation and look forward to welcoming you and your mom back for another enjoyable stay.Sincerely, Hotel Manager