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Opiniones de Stamford Suites

2.5 out of 5
Stamford Suites
720 Bedford St, Stamford, CT

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 202 de 702 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 190 de 702 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 116 de 702 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 78 de 702 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 116 de 702 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

5.8/10

Servicios

6.4/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Guillebardo

Se hospedó 1 noche en abril de 2024

10/10 Excelente

robert

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Excelente lugar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara Dixon, el 18 dic. 2023
Thank you for your review. Hope to see you again. Happy Holidays!

10/10 Excelente

Alberto

Le gustó: Limpieza y comodidad de las habitaciones
Great place. The staff are nice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara Dixon, el 13 nov. 2023
Thank you for the wonderful review. Hope to see you again. Thank you for choosing The Stamford Suites Hotel.

10/10 Excelente

jessica

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Muy satisfecha con las instalaciones, muy limpio, acogedor, en muy buena ubicación
Se hospedó 4 noches en septiembre de 2023
Respuesta de Jenice Torres - Assistant Manager, el 9 nov. 2023
Gracias por la reseña. Si tienes un minuto, me encantaría escuchar los comentarios de tu estadía para poder solucionar todas las inquietudes.

10/10 Excelente

Ana

Le gustó: Limpieza y condiciones de la propiedad
Excelente solo el desayuno no hay variedad
Se hospedó 5 noches en julio de 2023

4/10 Malo

Jordan

Se hospedó 1 noche en febrero de 2022
Respuesta de Jenice Torres -Assistant Manager, el 9 nov. 2023
Thank you for your review. If you have a minute I would love to hear the feedback from your stay so I can fix all the concerns.

10/10 Excelente

Sthephani

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Breakfast is limited.
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

Yeyson

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza
Las habitaciones tienen buen área y distribución, sin embargo los enseres que contienen son muy viejos y las condiciones de aseo no son las mejores, entran olores por el extractor de la cocina, tienen oportunidad de mejora, ya que el hotel está muy bien ubicado.
Se hospedó 4 noches en mayo de 2021

8/10 Bueno

PAULA

Le gustó: Limpieza y comodidad de las habitaciones
Suites amplias buen servicio y ubicacion.
Suites muy amplias habitacion y living comedor con cocina completa. Buena calefaccion. Buenas sabanas toallas y ducha! Muy bien ubicado. Con cochera cerrada. Excelente desayuno. Muy amables.
Se hospedó 7 noches en octubre de 2020

10/10 Excelente

Lismar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Tara Dixon, el 22 ene. 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Cortnee

No le gustó: Limpieza, servicios, condiciones de la propiedad
The front desk rep was very kind. But the state of the room and surrounding area was just unsettling. The room had an odd smell and odd feel. It was late at night and extremely noisy in the hallway and surrounding rooms. Just overall an unpleasant experience.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

angela

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room itself was big it was more like a small one bedroom apartment. It had alot of closets. But it was dirty with old warn out rugs and curtains. The smoke detector did not work nor did it have a battery. Half the lights and electric outlets did not work. No usb ports. There was a mouse trap in the kitchen on the floor. The walls where thin you could everything in the hallway and next door. There were no extra blankets and pillows for the pull out couch. No free breakfast. Just coffee and old fruit. The soap container in the shower were empty. The elevator was disgusting. The whole building was very dirty.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Kayla

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel looks nothing like the photos - mouse/bug traps in room, ripped carpets, dirty walls and stains, no coffee pot and they mentioned coffee and tea also in the room and not there. Super disappointed!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tarek

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

4/10 Malo

James

Viaje familiar
Appears to be old and not well maintained. They did move us to a more handicapped accessible room which was cleaner and appeared remodled
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Oswaldo

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Heather

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Kaysi, Woodhaven

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
High price for one night on a weekday, room conditions, poor missing doors , TV wasn’t working proper
Se hospedó 1 noche en abril de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention".

6/10 Aceptable

Anthony

Viaje en pareja, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
I took the studio couch which was lumpy and quite uncomfortable. My wife took the bed and, it would seem, it was not much better. The temperature control was unresponsive and we were freezing
Se hospedó 2 noches en abril de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
Thank you for your review. We strive to provide exceptional service, and we regret that we fell short of your expectations".

10/10 Excelente

angelica

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Rajesh

Big clean spacious rooms, easily walkable to Stamford downtown with free breakfast. Property is not in great condition but otherwise centrally located with free parking.
Se hospedó 1 noche en abril de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
Thank you for your feedback. Can't wait to see you again. Again thank you for your review.

4/10 Malo

Daniel

No le gustó: Limpieza y condiciones de la propiedad
Sheets were very itchy to thebpoint my fiance is breaking out and the place smelled like cigarette smoke. The front desk staff were very nice and pleasant.
Se hospedó 1 noche en abril de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
We're very sorry for the negative experience and would appreciate it if you could provide more details so we can look into it further".

2/10 Terrible

Mark

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
Thank you for feedback.

2/10 Terrible

Alex

No le gustó: Limpieza y condiciones de la propiedad
They said there was a gym on site, and there was not. . .and expedia did not adequately address the situation.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
We're very sorry for the negative experience and would appreciate it if you could provide more details so we can look into it further".

8/10 Bueno

Jamel

Se hospedó 1 noche en marzo de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
Thank you for your review,

10/10 Excelente

Lesley

Viaje en pareja
Le gustó: Condiciones de la propiedad
Needs some updating and maybe some soundproofing but worked great for a weekend getaway
Se hospedó 2 noches en marzo de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
Thank you for your feedback. We are working on the upgrade of the hotel.

8/10 Bueno

Danielle

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
My stay was fine other than upon checkin, I had the security deposit held twice and it took almost a week to be released.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara Dixon, el 24 abr. 2024
Thank you for your feedback. Sorry about the issue with the security deposit. It's sometime the bank takes a little longer to give back the security deposit.

10/10 Excelente

Amanda

Se hospedó 1 noche en febrero de 2024
Respuesta de Tara Dixon, el 24 abr. 2024
Thank you for your feedback.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Mediocre at best
Room was clean, appliances operational, very outdated decor and cabinets, no hot water in tub, so had to move rooms, but no other king bed rooms, so had to down size to full bed. No apology or compensation.
Se hospedó 2 noches en febrero de 2024
Respuesta de Tara Dixon, el 7 feb. 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. Hopefully you can come back in the future and we will definitely make your experience much better. Again Thank you for you feedback.

2/10 Terrible

Jennifer

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel has a mouse infestation! The first night we were there we heard a snap and then screeching. A mouse had been trapped in a mousetrap under the refrigerator. It was alive and kept thrashing about. They did not have maintenance available and so put us in a different (smaller room). Close inspection revealed mouse traps hidden around that room as well. Apparently, this is a problem they are well aware of. Reception was rude when I asked at check out for at least a refund in the price between the larger room that I paid for and the smaller room that I ended up staying in. They have not even offered to refund that or responded to my requests to do so. The purported breakfast they offer was pretty much non-existent (they put out enough for about 5 guests) and the milk was chunky.
Se hospedó 2 noches en enero de 2024
Respuesta de Tara Dixon, el 7 feb. 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience. I will make sure the problem is handle. Please contact me Tara Dixon at the hotel. Again Thank you for bringing this to my attention.

8/10 Bueno

Kemarro

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Update curtains Check plumbing Check heat and cooling system Get updated tv
Se hospedó 2 noches en enero de 2024
Respuesta de Tara Dixon, el 6 feb. 2024
Thank you for your feedback. We are in the process of renovating our hotel. If you decide to make another reservations please ask for our new renovated rooms. Again thank you for your feedback.

10/10 Excelente

Grzegorz, GLENDALE

Se hospedó 1 noche en enero de 2024
Respuesta de Tara Dixon, el 20 feb. 2024
Thank you for choosing The Stamford Suites Hotel.. We love to hear your feedback..

8/10 Bueno

Sarah

Viaje en grupo, Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
The room was definitely not cleaned up before we stayed. The floor was super sticky and there was a lot of dirt on the countertops and in the bathroom. A lot of appliances and features in the room were broken and barely hanging onto their seam.
Se hospedó 2 noches en enero de 2024
Respuesta de Tara Dixon, el 6 feb. 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.Again Thank you for sharing your feedback.

2/10 Terrible

George

Viaje en grupo
No le gustó: Comodidad de las habitaciones
stink stank stunk
This hotel smells horrible between the nonstop industrial strength air freshener and the fact that the guests in the next room fried fish from 10 in morning until 10 at night made it unbearable had to hold my breath every time I left the room I like cats but free roaming cats in a hotel is really weird
Se hospedó 3 noches en enero de 2024
Respuesta de Tara Dixon, el 6 feb. 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience of the smell of the next door guest. Thank you for your feedback. Hope you can return so we can make your stay much better.

8/10 Bueno

mikhail

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
The room was rather “aged”, but clean and had all the necessary accommodations. Front desk lady was friendly and knowledgable. Parking was easy and a plenty of places to eat nearby.
Se hospedó 1 noche en enero de 2024
Respuesta de Tara Dixon, el 7 feb. 2024
Thank you for review. We are in the process of remodeling and hopefully in the future you can come check out our new renovations again thank you for your feedback.

8/10 Bueno

alexa

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was super friendly and welcoming. Would definitely recommend and use stamford suites again in the future.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara Dixon, el 9 ene. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit.

8/10 Bueno

Beatrice

Viaje en pareja
Le gustó: Limpieza y servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara Dixon, el 9 ene. 2024
Thank you for choosing The Stamford Suites Hotel. Thank you for your review. Hope to see you again.

6/10 Aceptable

Debra Ann

Viaje con mascota, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
Property is old and needs updating but was clean, staff is frienly and helpful and rooms are spacious.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tara Dixon, el 18 dic. 2023
Thank you for your review. We are in the process of renovating. Happy Holidays!

2/10 Terrible

Jaqueline

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Tara Dixon, el 18 dic. 2023
Thank you for your review.

8/10 Bueno

roberta

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Need help with multiple remotes for tv very confusing could not watch tv
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara Dixon, el 12 dic. 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the T.V. remote. I will make sure the maintenance man look into this issue. Again Thank you for your feedback

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara Dixon, el 12 dic. 2023
Thank you for your review. Hope to see you again. Thank you for choosing The Stamford Suites Hotel...

6/10 Aceptable

Wendy

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara Dixon, el 12 dic. 2023
Thank you for your review. Hope to see you again. Thank you for choosing The Stamford Suites Hotel..

10/10 Excelente

Angie

Viaje de negocios
Le gustó: Limpieza y servicios
The staff are very helpful.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara Dixon, el 1 dic. 2023
Thank you choosing The Stamford Suites Hotel. Hope to see you again

10/10 Excelente

Angie

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff are very helpful and pleasant.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara Dixon, el 1 dic. 2023
Thank you choosing The Stamford Suites Hotel. Hope to see you again

6/10 Aceptable

Ryan

Le gustó: Limpieza y comodidad de las habitaciones
Comfortable but interesting
Our king suite was very clean and comfy!!! But the jacuzzi tub didn’t work. The remotes didn’t work. There’s no ice machine annnnnd breakfast weak. No waffles and watery luke warm coffee.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Tara Dixon, el 1 dic. 2023
Thank you for your feedback. I will make sure we address all the issues. Again thank you for staying at The Stamford Suites Hotel.

2/10 Terrible

Julianne

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
If budget is your only issue, then consider this hotel. The lobby and the room smelled like 409 cleaner. The hotel itself is clean, but it needs a serious refresh. The bathroom was very clean.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Tara Dixon, el 12 dic. 2023
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the lobby. We try to keep the lobby disinfected and sometimes the housekeepers over due it. Just want to make sure everyone is in a very clean environment. Again thank you for your review.

4/10 Malo

Daphna

Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara Dixon, el 12 dic. 2023
Thank you for your review.

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
Staff were great. Ready to assist any needs. The property is very dated. You can hear through the walls. Refrigerator was noisy. Internet was terrible. Water pressure terrible. Very little in the way of cooking utensils, so dining in was difficult.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Tara Dixon, el 27 nov. 2023
Thank you for choosing Stamford Suites. Thanks so much for sharing your experience with us, We love to hear your feedback so we can improve. Hope to see you again.

8/10 Bueno

Sadea

Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
I know that this place has some bad reviews, but we stayed last night and I wanted to weigh in. First off, the cats who live in the lobby were an absolute delight. I want to highlight that they were sweet and kind and it was adorable to watch the cats roaming around mixing with other folks staying at the hotel. Both clerks at the front - both evening and morning - were so kind, professional, and helpful! We got a large suite and when I say large, I mean it was VERY large. One caveat is that if you’re sleeping in the living room on the pull-out couch, it can get very cold at night, so if you’re sleeping in the living room be sure to ask for multiple blankets. It would be great if the property would supply more blankets in the room rather than us having to go out and ask, but I have a feeling that over time things will even out for them and they will be a little more consistent with that. Parking is a little dicey underneath the hotel, but the garage door seems secure – it’s important to note that they do not guarantee your property in the garage at all and you park there at your own risk. The property itself is clearly under renovation, but the art deco style, and the furnishings are nice. We will try this place again, since I think this place will look and feel a lot better once renovations are complete, but the value is really great for the money. Area seems safe. Police station across the way. All in all.. decent place! If anything, go for the cats!
Respuesta de Tara Dixon, el 13 nov. 2023
Thank you for the fantastic review! We put a lot of effort into making our product/service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Again Thank you for choosing The Stamford suites. Hope to see you again