The experience started off great. The condo was ready for check-in early, the kitchen was well-stocked (the knives were excellent!), there was a nice grill on the balcony, and the location was great - an 8-minute walk to the base of the gondola. The shuttle system was great - very reliable, punctual, and convenient. You definitely do not need to rent a car. Just don’t forget to tip the drivers! The management company was also excellent and very attentive.
Prior to arriving, I messaged the host a few times, and she responded quickly to my first inquiry. However, I messaged her two additional times with some questions, and she was completely unresponsive. It wasn’t until I messaged her during my stay to let her know that she had mold in her condo that she called me right away. There are some key things that should be addressed immediately:
• There is mold in the condo! And I’m not talking about a little bit of mold here or there. The queen bedroom has a serious mold issue, all over the door leading to the outside and the floor. The property management company had to send someone to spot-clean it with bleach, which in my opinion, does not address the root issue. My brother and sister-in-law definitely had respiratory issues, which compounded the elevation/dry conditions we all were dealing with.
• All of the doors that lead to the outside area (bedrooms and living room) were stuck shut and took a brute amount of force to open. It’s odd that wood doors were chosen during construction, seeing that wood expands when wet. So when snow/ice melts, the doors expand and get stuck shut.
• The queen bedroom has no dresser and zero drawer space for clothing. On top of having to deal with mold, you have to live out of your suitcase. Although there’s a small closet, its hardly enough room, and the lack of drawer space was extremely disappointing.
• Although the robes for the hot tub were a nice touch, the queen bedroom did not have any, so we had a couple who were robeless.
• There was not one full-length mirror in the condo.
• There was no oven mitt in the kitchen, so we had to use the thin dish towel to take things out of the oven.
• The garbage can in the kitchen was so small. The bags were big, but the bin itself was half the size of the bag (or maybe even smaller). With 12 people staying here, you can imagine how much trash we accumulated.
For the cost of renting this place, I would’ve expected more.