6/10 Aceptable
Amber A.
11 jul. 2025
We traveled from out of state to visit Lake Superior and chose to stay at this property based off of location, size of home, and past reviews. When we arrived to the property (just over an hour after check-in time), we found that it had not been cleaned after the previous renters. This was a huge surprise because only a day prior, the host had messaged us confirming our reservation. We immediately called the host about the issue, and he returned our call within a few minutes. He happened to be out of town, but worked with us to try to get some cleaners to the house. We ended up scrambling to find a hotel with enough space for our group of 12, and missed out on many of the activities we had planned for that night and the next morning. The cleaners had the place ready for us early the next day, so we spent the morning moving all 12 of us over to the house from the hotel. Fortunately, the host refunded us for the first night and paid the difference for our hotel rooms. He did everything he could to make things right for us.The rest of our stay was great! It was a very unfortunate start, but we all loved the home! It was stocked with extra sheets and towels, and plenty of kitchen supplies. The location is great too, if you're looking for somewhere close to Duluth!
Amber A.
Se hospedó 3 noches en julio de 2025