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Opiniones de Mont du Lac Resort

3 out of 5
Mont du Lac Resort
3125 S Mont du Lac Drive, Superior, WI

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 17 de 51 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 18 de 51 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 51 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 51 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 51 opiniones" "

9.2/10

Limpieza

7.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Karen

Viaje de negocios, Viaje familiar
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Cherie, el 12 jun. 2022
Sorry to hear your stay was not enjoyable. Please let us know what we can do to improve the guest experience.

2/10 Terrible

Angelita

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2022

2/10 Terrible

Linda

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

tameswarao

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
No restroom and there no path going to cabin, Door is not locked we not comfortable to stay there
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Seth

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mont du Lac Staff, el 5 ene. 2024
Thank you for your review and for staying with us. We are pleased to hear that you enjoyed your stay!

10/10 Excelente

Amanda

Se hospedó 2 noches en diciembre de 2023
Respuesta de Mont du Lac Staff, el 5 ene. 2024
Thank you for your review and we are happy to hear that you enjoyed your stay with us!

8/10 Bueno

Kelley

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Very nice, rustic
Stay was wonderful. Beautiful cabin, beautiful weather and absolutely beautiful views! Couch was terribly worn. Walk to shower house/ bathroom is a trek! Steps to it would be helpful. Overall the price was perfect, cabin very nice. The gamily time it created was amazing!
Se hospedó 1 noche en octubre de 2023
Respuesta de Cherie, el 27 oct. 2023
Thanks for staying with us. We are glad you enjoyed your stay. I will pass your comment about the stairs on to the projects manager.

10/10 Excelente

Peter

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
I will go again and tell others to go.
Everything was excellent, if I had a suggestion it would be to let guests know via text earlier about special events (ie wedding) that affect facility closures (ie restaurant/bar).
Se hospedó 2 noches en octubre de 2023
Respuesta de Cherie, el 16 oct. 2023
Thank you for staying with us. Those text messages usually go out sooner, sorry it didn't during your stay. We're glad you enjoyed your stay.

10/10 Excelente

Victoria

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean and beautiful view, better than expected!
Se hospedó 1 noche en octubre de 2023
Respuesta de Cherie, el 16 oct. 2023
We're glad you enjoyed staying with us. We hope you join us again soon.

8/10 Bueno

CJ

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de MDL Guest Services, el 11 oct. 2023
Thank you for your review, CJ. Come back and stay with us again soon.

8/10 Bueno

Luke

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
We recently found this property due to a last minute trip and the price was just right! Very pretty property with alot of things to keep busy if you like to be outdoors, the grounds seem well taken care of! Staff were pleasant and helpful with any questions. However, when we booked we were really excited to use the swimming area and outdoor slide but were sadly disappointed with the restrictions they have. We really wish that information would have been readily available online. Their website could offer alittle more information! Overall, we really like it and would go back!!
Se hospedó 2 noches en julio de 2023
Respuesta de Cherie, el 24 ago. 2023
Thank you for staying with us. We are glad you enjoyed your stay. We are in the process of updating our website and appreciate the feedback on having more information online for guests.

6/10 Aceptable

Steve

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Overall we really enjoyed our stay here with our grandkids, but some aspects surprised us and were troubling. First let me describe the good parts because it was fun. The scenery at this ski lodge was Beautiful. We were surprised by how big and nice was the cabin. Our 4 grandkids beach, trampoline, slides , etc and the small lake. I was troubled by a few things. We knew there was no running water or bathroom in the cabin. I asked about the shared bathroom. The desk clerk assured me it was near the cabin, but obviously didn’t know. Technically it was pretty close, but straight up a steep hill without stairs. We did have access to a porta-potty which was overdue for cleaning. The kids had fun so it wasn’t awful.
Se hospedó 1 noche en julio de 2023
Respuesta de Cherie, el 15 jul. 2023
Thank you for the review. Glad your staff was enjoyable for the most part and the Grandkids had a fun in the waterpark.Thank you for letting us know about the porta potty, we will get that taken care of. Stairs are something we are considering adding. Thanks for your input on that.

8/10 Bueno

Kyle

Great price/beautiful location.
I woke up around 10 a.m. on July 4th in Rochester, MN and made A split decision last minute choice that it would be nice to watch the fireworks in Duluth, MN. I started looking online for hotels. Everything was $200+/night. I came across Mont du Lac Resort and found a small little cabin for under $100/night. I was on the road by 1 and arrived around 6. Ended up staying 2 nights because of the price and location. Cellphone reception wasn't great but they have free WIFI throughout the property! I had a great getaway. I will utilize this Resort again in the future if I'm in that area. Highly recommend. 5 Stars*****
Se hospedó 2 noches en julio de 2023
Respuesta de Cherie, el 9 jul. 2023
Thanks for Staying with us. We're glad you enjoyed your stay.

10/10 Excelente

Deborah, Bemidji

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Awesum place to get RnR. Environment Price location n staff r great!!
Se hospedó 1 noche en junio de 2023
Respuesta de Cherie, el 29 jun. 2023
Thanks Deborah. Glad you enjoyed your stay. Hope we can host you again soon.

10/10 Excelente

Mandy

Viaje con mascota
Le gustó: Limpieza, servicios, condiciones de la propiedad
Its so beautiful and peaceful, not to mention affordable. I would recommend this stay to anyone asking about stays near duluth.
Se hospedó 2 noches en junio de 2023
Respuesta de Cherie, el 29 jun. 2023
I am glad you enjoyed your stay. Hope to see you again in the future.

10/10 Excelente

Laura

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Incredible quiet place the nights we stayed! The bar was great but i wished it would have been open longer and they ran out of tequila. We only received 2 wristbands for accommodations for up to 6 people. We had to buy extras at $18/ person.
Se hospedó 2 noches en junio de 2023
Respuesta de Cherie, el 29 jun. 2023
Hi Laura, Glad you enjoyed your stay for the most part. It looks like the extra wristbands were purchased as regular daily wristbands. I have made a note in your reservation that you can have 2 wristbands to visit another time this summer.

10/10 Excelente

Amy, Duluth

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Guest Services, el 19 abr. 2023
Thank you for your review and we hope to see you again in the future!

8/10 Bueno

Joseph

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2023
Respuesta de Cherie, el 26 mar. 2023
Thanks for staying with us Joseph. Glad you enjoyed your stay. Hope to see you again soon.

8/10 Bueno

Kelly, Cloquet

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Close to the hills
Se hospedó 1 noche en febrero de 2023
Respuesta de Guest Services, el 10 mar. 2023
Thank you for your review and we hope to see you again in the future!

8/10 Bueno

John and Johanna

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The multi-room cabin was awesome for our family, and the wood stove inside was the highlight inside. Views were pretty.
Se hospedó 1 noche en enero de 2023
Respuesta de Guest Services, el 29 ene. 2023
Hi John and Johanna! Thank you for your review and glad to hear you enjoyed your stay and the wood stove! Come back and visit us again soon.

10/10 Excelente

Ryan

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Our family of four had a blast- we are already planning our next trip back!
Se hospedó 1 noche en enero de 2023
Respuesta de Guest Services, el 25 ene. 2023
Thank you for your review and that is great to hear! See you again soon!

6/10 Aceptable

Heather

Se hospedó 1 noche en diciembre de 2022

4/10 Malo

Alaina L

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
I was not happy we were not informed of a party at the hill restaurant part and the shuttle would not bring us up there since we were not part of the party. My friend and i were so cold from walking just to find out there was no place to dine in and barely made it back down the hill in time for a meal. The shuttle driver was very rude and wouldnt even come back for us. We told a staff member below the hill that we would come just to tube but never again will i stay.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Chase Bain, el 7 ene. 2023
Sorry to hear about this inconvenience, the shuttle driver has been spoken to. We hope that you will return and have a much better experience. Sincerely Chase Bain Hospitality Manager.

10/10 Excelente

jeff

Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Hailey

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Being able to wake up to an amazing view every morning was the most beautiful thing.
Se hospedó 2 noches en octubre de 2022
Respuesta de Cherie, el 31 oct. 2022
Thanks for staying with us. Glad you had a good time.

10/10 Excelente

Rodolfo

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Nice surprise
We were very please with this place we will be back for sure
Se hospedó 2 noches en octubre de 2022
Respuesta de Cherie, el 28 oct. 2022
Thanks for staying with us. Glad you enjoyed the cabin & resort

8/10 Bueno

GR

Le gustó: Limpieza y comodidad de las habitaciones
Beautiful, but came up short
Some amenities provided by facilities offering accommodations are taken for granted (by me, at least). Communication about lack of an indoor bathroom and running water would have been appreciated. It likely wouldn’t have changed our decision to stay here, but we shouldn’t have had to wait until entering the cabin to find out that the expected facilities were absent.
Se hospedó 1 noche en octubre de 2022
Respuesta de Cherie, el 28 oct. 2022
I apologize that you weren't informed that the bathroom/shower house was separate, that is usually something that is covered during the arrival day call. It is also stated on the website but is sometimes missed.

2/10 Terrible

Howard

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
BEWARE WHAT YOU BOOK!! We spent big bucks for one night here last weekend, October 14th. To our shock this cabin had NO WATER. NO SINK. NO MIRRORS. NO BATHROOM. NO WINDOW SHADES. NO PRIVACY whatsoever. These "Slope Side Cabins" are primitive log cabins that are very well constructed, but lack basic needs. They all have a "shared bathroom" which is actually a separate building UP A HILL from where our cabin was. And even that has NO TOWELS. You can take a shower if you make the effort to get there but NO TOWELS, Really?? These should not even be allowed on this site. The rest of the property was awesome, but we felt like hobos and it sucked horribly. No refund offered. The staff said that we "should have read the fine print". We looked back and nowhere did it say no bathroom in the room. It only said no towels and I did miss that. Seriously who would book this knowing what we know now? Horrible experience...beware.
Se hospedó 1 noche en octubre de 2022
Respuesta de Chase Bain, el 20 oct. 2022
Thank you for staying with Mont Du Lac Resort! We appreciate your feedback and we are working towards fixing problems like this.

10/10 Excelente

Kevin

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
Great venue for fall. We had three families come together for a great time.
Se hospedó 4 noches en octubre de 2022
Respuesta de Chase Bain, el 20 oct. 2022
Thank you for staying with Mont Du Lac Resort!

8/10 Bueno

Kevin

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
The room and the view were amazing but the staff and hospitality were subpar
Se hospedó 1 noche en octubre de 2022
Respuesta de Chase Bain, el 6 oct. 2022
Thank you for staying with us. Is there anything specific our staff and hospitality department could do differently to make your stay more enjoyable?

8/10 Bueno

Charles

Le gustó: Limpieza
Nice sized cabin. We got the Slopeside Single Cabin. The main thing is knowing what you are signing up for. I had read another review suggesting bringing extra blankets, and that is a must.
Se hospedó 1 noche en octubre de 2022
Respuesta de Chase Bain, el 6 oct. 2022
Thank you for staying with us Charles. You may also request extra blankets by calling the front desk. We are always happy to help guests with anything they may need.

6/10 Aceptable

Denise

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Communication was poor. Staff was abrupt and not very helpful. No instructions for checkout and no key drop.Our checkin was interrupted by another staff person and both people stopped to have a conversation (about a paper sign for pretzels on sale) and left us waiting. Rather expensive price for poor customer service.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Cherie, el 28 oct. 2022
Thank you for letting us know about your experience even thought it was not positive. We strive to provide great customer service so your comments are important to us.

10/10 Excelente

Melody

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Very beautiful. No issues.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Chase Bain, el 20 oct. 2022
Thank you for staying at Mont Du Lac Resort!

6/10 Aceptable

Eric

Le gustó: Limpieza y condiciones de la propiedad
Nice and clean. Don't forget to bring water, towels and an extra blanket and pillows if you stay in a cabin without a bathroom.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Cherie, el 19 sept. 2022
Thanks for staying with us Eric. You are correct our Slopeside cabins only come with basic linens (sheets, pillows and a light blanket. They do not have running water so towels are not provided.

6/10 Aceptable

Mark

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Cherie, el 18 sept. 2022
Thanks for staying with us

8/10 Bueno

Chery

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
This property was clean and the grounds are beautiful. The out house was a bit dirty.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Cherie, el 18 sept. 2022
Chery Thanks for staying with us.When you say the outhouse was a bit dirty was that one of the potta potties or the bathroom shower house?

8/10 Bueno

Megan

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

john

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Quiet and clean.
We were impressed by the property. Our cabin was wonderful. I area was quiet and clean.
Se hospedó 2 noches en agosto de 2022
Respuesta de Chase Bain, el 25 ago. 2022
Thank you for staying at Mont Du Lac Resort!

8/10 Bueno

Reyan

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Andrew

Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Kelsey

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Reyan

Le gustó: Limpieza, servicios, condiciones de la propiedad
Safe to stay.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Rachael

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
If you book a cabin here, call the property directly to make sure you get what you want. The pictures/information on Expedia was inaccurate. We got a slopeside cabin and there's no bathroom or running water. Talked to the front desk, who said this happens often with Expedia, and they switched us to a different cabin free of charge. New cabin was great and just what we wanted.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Amy

Viaje familiar
Le gustó: Limpieza
Se hospedó 1 noche en julio de 2022
Respuesta de Cherie, el 6 ago. 2022
Thank you for staying with us

6/10 Aceptable

Katie

Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was fine, but expedia double booked the cabin I rented so I couldn’t stay there AND never gave me a refund.
Se hospedó 2 noches en junio de 2022
Respuesta de Cherie, el 27 jun. 2022
Sorry to hear about the double double booking. We are working to get you a refund. we have requested from Expeddia twice. Just waiting for them to take care of it on their end.

6/10 Aceptable

Carol

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
It was not what I expected.
Se hospedó 2 noches en junio de 2022
Respuesta de Cameron J, el 21 jun. 2022
I am sorry your stay did not go as you intended it. Please let us know what we can do to improve the guest experience.

8/10 Bueno

Pahoua, Shakopee

Se hospedó 2 noches en junio de 2022

10/10 Excelente

Richelle

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I didn’t come with expectations of resort amenities, but what was available impressed me for $5/day/person extra. We had fun.
Se hospedó 2 noches en junio de 2022
Respuesta de CameronJ, el 10 jun. 2022
Thank you for your staying at Mont du Lac Resort!

8/10 Bueno

Ron

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Rick, el 30 may. 2022
Thank you for your review. We hope that you will visit Mont du Lac Resort again.

4/10 Malo

Suzanne

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
The cabin was really nice. The area and location were perfect. The only negative thing I would say is it is NOT handicap accessible. There is no bathroom or water in the cabin. We had to drive up a hill to get to a bathroom and to wash hands. It was so beautiful. We loved it but it was really tough walking to the Porta pot. We would love to back in the summer and give it a second chance.
Se hospedó 2 noches en abril de 2022
Respuesta de Rick, el 11 abr. 2022
I apologize that your visit did not meet your expectations. Please call our Guest Services office so that we can discuss your visit. Thank you!