Freetobook en Swansea

“When we arrived expecting to stay in an annex as per the image on Expedia, we were instead in a room in the main house. We took this up with the proprietor who agreed to cancel with no cost. We took this at face value and stayed elsewhere. On checking our bank account on 24 Sept we saw that we had been charged. We called the property but were told we need to take this up with Expedia. Very disappointed.”