Suite, 2 habitaciones (Tagaytay) | Vista desde la habitación
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Opiniones de Taal Vista Hotel

4 out of 5
Taal Vista Hotel
Kilometer 60, Aguinaldo Highway, Tagaytay, Cavite

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 297 de 697 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 249 de 697 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 90 de 697 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 697 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 697 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The taal vista hotel was very nice. The view, the staff, close to shopping center and amusement park. I really liked the live music at our table everyday. This review is from sir Michael.
Se hospedó 3 noches en abril de 2024
Respuesta de Ramon Makilan General Manager, el 19 abr. 2024
Dear Michael,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Mark

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was my childhood place to go to. Lots of good memories when my uncle and aunt used to bring us here every summer. Still amazing view and friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ramon Makilan General Manager, el 2 abr. 2024
Dear Mark, Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Robert, Toronto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely amazing experience. You can book a lake view or mountain view room. I recommend lake view so you can see the volcano.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ramon Makilan General Manager, el 4 mar. 2024
Dear Robert,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Loida

Se hospedó 1 noche en febrero de 2024
Respuesta de Ramon Makilan General Manager, el 21 mar. 2024
Dear Loida,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

LILIBETH

The view was fantastic! Room needs updating!
Se hospedó 1 noche en febrero de 2024
Respuesta de Ramon Makilan General Manager, el 27 feb. 2024
Dear Lilibeth,Thank you very much for the excellent feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 Bueno

Miguel Francisco, Winnipeg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms look like they need an upgrade but overall stay was good.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ramon Makilan General Manager, el 26 feb. 2024
Dear Miguel Francisco,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Leonard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Ramon Makilan General Manager, el 19 feb. 2024
Dear Leonard,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 Malo

Mary Jo

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Our stay was not relaxing due to a lot of fixing and maintenance to be done in our Ridge Rooms. PROS: -awesome view of Taal lake -breakfast offers good variety of food -Bayanihan singers serenade during breakfast -Lounge singer entertains during dinner -restaurant staff are friendly CONS: -inroom aircon dripping -towels old, discolored, and scratchy -room chairs are rickety -safe was not functional -towel rack fell when trying to hang a towel -blackout drape fell when trying to pull-up -room terrace with overgrown foliage -room door alarm broken, kept alarming; we ended up using adjacent room door for access -hallway leading to the Ridge Rooms were long, windowless, and cavelike
Se hospedó 2 noches en enero de 2024
Respuesta de Ramon Makilan General Manager, el 13 feb. 2024
Dear Mary Jo,We appreciate you sharing your feedback about your recent stay at Taal Vista Hotel. We apologize for the inconvenience you experienced during your time with us. Providing a comfortable and enjoyable stay for all our guests is our top priority, and we regret falling short of your expectations. Rest assured, we take your concerns seriously, and we will address them promptly to prevent similar occurrences in the future. We value your feedback and hope to have the opportunity to regain your trust in Taal Vista Hotel.Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Seigfred, Dewitt

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stunning View of Taal Volcano
Se hospedó 2 noches en febrero de 2024
Respuesta de Ramon Makilan General Manager, el 8 feb. 2024
Dear Seigfred,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 Malo

Mary Jo

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Ramon Makilan General Manager, el 7 feb. 2024
Dear Mary,Thank you for taking the time to rate your stay at Taal Vista Hotel!Have a great day ahead and we hope to serve you again in near future.

4/10 Malo

Annaliza

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Our room smells like an old house. Water is leaking at the ceiling of the dining area.
Se hospedó 1 noche en enero de 2024
Respuesta de Ramon Makilan General Manager, el 30 ene. 2024
Dear Annaliza,We appreciate you sharing your feedback about your recent stay at Taal Vista Hotel. We apologize for the inconvenience you experienced during your time with us. Providing a comfortable and enjoyable stay for all our guests is our top priority, and we regret falling short of your expectations. Rest assured, we take your concerns seriously, and we will address them promptly to prevent similar occurrences in the future. We value your feedback and hope to have the opportunity to regain your trust in Taal Vista Hotel.Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Keiichiro

Se hospedó 1 noche en enero de 2024
Respuesta de Ramon Makilan General Manager, el 23 ene. 2024
Dear Keiichiro,Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you had a wonderful experience and that Taal Vista Hotel met your expectations. We strive to provide exceptional service, and it's truly rewarding to know that we succeeded in making your stay memorable. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Ramon MakilanGeneral Manager

8/10 Bueno

Desiree

Le gustó: Limpieza
Se hospedó 2 noches en enero de 2024
Respuesta de Ramon Makilan General Manager, el 13 feb. 2024
Dear Desiree,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

REGINALD, LOS ANGELES

Se hospedó 2 noches en diciembre de 2023
Respuesta de Ramon Makilan General Manager, el 13 feb. 2024
Dear Reginald,Thank you very much for the excellent feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

6/10 Aceptable

Adeline

Viaje familiar
Bathroom needs updating
Se hospedó 1 noche en enero de 2024
Respuesta de Ramon Makilan General Manager, el 22 ene. 2024
Dear Adeline,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager

8/10 Bueno

Pete

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Ramon Makilan General Manager, el 15 ene. 2024
Dear Pete,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Lawrence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ramon Makilan General Manager, el 15 ene. 2024
Dear Lawrence,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Cherrie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
TAAL VISTA HOTEL
The hotel was clean, there’s security, bfast is delicious, rooms are spacious. Love it
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ramon Makilan General Manager, el 5 ene. 2024
Dear Cherrie,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Elijah

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ramon Makilan General Manager, el 13 dic. 2023
Dear Elijah,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Ivy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pricey but worth it
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ramon Makilan General Manager, el 13 dic. 2023
Dear Ivy,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

6/10 Aceptable

James

Viaje de negocios
Not good
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ramon Makilan General Manager, el 7 dic. 2023
Dear James,Thank you for taking the time to review your stay at Taal Vista Hotel!Your feedback is valuable to us, as we continue to strive in improving our service to our guests.Sincerely,Ramonito Makilan General Manager

10/10 Excelente

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice view. Excellent service.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ramon Makilan General Manager, el 7 dic. 2023
Dear Sean,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

6/10 Aceptable

Roger

Viaje en pareja
Le gustó: Servicio y personal
Staff was excellent. Cracked bathroom sink. Dirty windows. Secondary door latch lock broken off and missing. Limited drink selection in lounge. Breakfast buffet was good. Sliding bathroom door would not close.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ramon Makilan General Manager, el 4 dic. 2023
Dear Roger,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager

8/10 Bueno

Merlin Eldine

Le gustó: Servicios
Good hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ramon Makilan General Manager, el 4 dic. 2023
Dear Merlin Eldine,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Naoki

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ramon Makilan General Manager, el 4 dic. 2023
Dear Naoki,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 Bueno

Joselito

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Ramon Makilan General Manager, el 4 dic. 2023
Dear Joselito,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Ramon Makilan General Manager, el 4 dic. 2023
Dear Guest,On behalf of the team at Taal Vista Hotel, I would like to thank you for staying with us. We would like to assure you that moving forward, we will exert all efforts to make your stay satisfactory. It is our pleasure to take care of you during your visit and we thank you for your compliments on the team. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Kind regards,Ramon MakilanGeneral Manager

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Ramon Makilan General Manager, el 4 dic. 2023
Dear Diane,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Young sun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
숙소와 주변환경, young sun
숙소도 깨끗하였고, 직원들도 친절하고, 무엇보다 조경과 나무들이 좋았습니다.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ramon Makilan General Manager, el 6 oct. 2023
Dear Young Sun,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 Malo

Jesse

Viaje en grupo
No le gustó: Servicios
Property was beautiful. Control over making our stay was horrible. We opted to upgrade to the Batangas Suite which was an 8000pesos upgrade, only to subjected to horrible housekeeping noises while we were getting out 5000pesos massages, literally a 13000pesos day that went down the drain. The management offered to have us transferred (total inconvenience) to another room. Upgrade waived, and i still had to pay for the massage we DID not enjoy even after 4complaints to the Front Desk of the noise!!! Later we were given 2000pesos off the massage. In retrospect, we should have just stayed in the original booked room. It was much quieter. The F&B Staff led by Anthony and a lead waitress named with Bernadette were amazing!!!!!!!!!! I’d probably stay there again, maybe my stay was just one of those nights.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ramon Makilan General Manager, el 23 sept. 2023
Dear Jesse,Thank you for bringing your concerns to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issues you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

RICHARD

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A view like no other😁
Awesome!!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ramon Makilan General Manager, el 12 sept. 2023
Dear Richard,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Angelina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view was magnificent. Staff were courteous and nice. Improvement on the hotel’s in room dining menu, delivery and set up will probably help the hotel move to a five star status.
Se hospedó 1 noche en agosto de 2023
Respuesta de Ramon Makilan General Manager, el 12 sept. 2023
Dear Angelina,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

6/10 Aceptable

FRITZIE

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Second time to stay here, 1st time was 12 yrs ago and it’s not the same as it was.The lights of the rooms were very dim. The hotel most especially the rooms were outdated. Everything is old.The good side was the staffs are kind and very helpful
Se hospedó 1 noche en agosto de 2023
Respuesta de Ramon Makilan General Manager, el 11 ago. 2023
Dear Fritzie,Thank you for taking the time to review your stay at Taal Vista Hotel!Your feedback is valuable to us, as we continue to strive in improving our service to our guests.Rest assured that we will be taking the necessary measures to improve the things that you have mentioned. We hope to reach out to you and discuss the concerns personally. Sincerely,Ramonito Makilan General Manager

6/10 Aceptable

Kimberly

Se hospedó 2 noches en julio de 2023
Respuesta de Ramon Makilan General Manager, el 11 ago. 2023
Dear Kimberly,Thank you for taking the time to rate your stay at Taal Vista Hotel!Have a great day ahead and we hope to serve you again in near future.

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very busy restaurant
Se hospedó 2 noches en julio de 2023
Respuesta de Ramon Makilan General Manager, el 13 jul. 2023
Dear Gary,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 Bueno

catherine B.

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We enjoyed our stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Ramon Makilan General Manager, el 13 jul. 2023
Dear Catherine,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 Bueno

Katherine

Se hospedó 2 noches en julio de 2023
Respuesta de Ramon Makilan General Manager, el 13 jul. 2023
Dear Katherine,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Teodoro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place, staffs are friendly and very hospitable.
Se hospedó 2 noches en junio de 2023
Respuesta de Ramon Makilan General Manager, el 23 jun. 2023
Dear Teodoro,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

2/10 Terrible

Raymond

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
My camera was stolen and my car's transmission was broken while d valet is trying to move my car. He did not step on d brake And broke d change gear box
Se hospedó 2 noches en junio de 2023
Respuesta de Ramon Makilan General Manager, el 23 jun. 2023
Dear Raymond,Thank you for taking the time to review your stay at Taal Vista Hotel!We truly value the opinion of our guests and we do apologize for the inconvenience that this has caused you. We have addressed the issue and rest assured your feedback will be reviewed by the management. Certainly, all of our guests' feedback is vital to our efforts to improve, so thank you very much for sharing your experience with us.We hope to serve you again in near future.Sincerely,Ramonito Makilan General Manager

4/10 Malo

Glenn

Se hospedó 1 noche en junio de 2023
Respuesta de Ramon Makilan General Manager, el 13 jul. 2023
Dear Glenn,Thank you for taking the time to rate your stay at Taal Vista Hotel!Have a great day ahead and we hope to serve you again in near future.

10/10 Excelente

Maria Teresa

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Good customer service.
Se hospedó 1 noche en junio de 2023
Respuesta de Ramon Makilan General Manager, el 6 jun. 2023
Dear,Thank you very much for the excellent feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

6/10 Aceptable

Raymond

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Volcano views
It was a good stay. Views of the Taal volcano were good. The breakfast buffet was good it had something for everyone.
View of volcano from my room.
Se hospedó 4 noches en mayo de 2023
Respuesta de Ramon Makilan General Manager, el 6 jun. 2023
Dear Raymond,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 Bueno

Raul

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Ramon Makilan General Manager, el 6 jun. 2023
Dear Raul,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 Malo

Meljorie, Colton

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall the place is dirty. Bedsheets and towels are old and not clean white. The bathroom is dirty soap scums and hard water deposits on the walls. tile grout are dirty. Noisy staff in the hallways. Banging noise like there's construction going on. The meeting rooms has old and torn carpet. Glass Windows are dirty.
Se hospedó 2 noches en mayo de 2023
Respuesta de Ramon Makilan General Manager, el 6 jun. 2023
Dear Meljorie,On behalf of the team at Taal Vista Hotel, I would like to thank you for staying with us. We are writing to sincerely apologize for the unfortunate inconveniences during your stay. We fully understand the feedback you shared with us – place is dirty, bedsheets and towels are old, the bathroom has dirty soap scums and hard water deposits on the walls, tile grout are dirty, noisy staff in the hallways, the meeting rooms has old and torn carpet, glass windows are dirty.We would like to assure you that, moving forward, process improvements by our Housekeeping Team and our Engineering Team will be done to avoid similar incidents and ensure that rooms are in perfect condition before any check-ins. With regards to the noisy staff in the hallways, our Human Resources Team has taken necessary steps to revisit and strengthen skills training. We have also reiterated to our team members the importance of making a guest happy during their visit.Again, our sincere apologies.We hope we can redeem ourselves in your next stay at Taal Vista Hotel. Sincerely yours,Ramon MakilanGeneral Manager

10/10 Excelente

Teresita

Viaje familiar
We have wonderful experìences. Picture perfect of Taal volcano, good food, friendly and helpful staff. Highly recommemded.
Se hospedó 3 noches en mayo de 2023
Respuesta de Ramon Makilan General Manager, el 2 jun. 2023
Dear Teresita,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 Bueno

Lourdes

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, quiet place, fresh air and cool, with beautiful view of Taal Lake. Staff is kind, pleasant, and respectful. Food is not so flavorful and staff unavailable to assist during dining.
Se hospedó 1 noche en mayo de 2023
Respuesta de Ramon Makilan General Manager, el 29 may. 2023
Dear Lourdes,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Inocencio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Ramon Makilan General Manager, el 29 may. 2023
Dear Inocencio,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

SiewHong

Se hospedó 1 noche en mayo de 2023
Respuesta de Ramon Makilan General Manager, el 29 may. 2023
Dear SiewHong,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 Bueno

Abelardo

Se hospedó 1 noche en mayo de 2023
Respuesta de Ramon Makilan General Manager, el 12 may. 2023
Dear Abelardo,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 Excelente

Jojo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
overall, the property is very good especially the view and the staff are very accomodating.
Se hospedó 1 noche en mayo de 2023
Respuesta de Ramon Makilan General Manager, el 9 may. 2023
Dear Jojo,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager