4/10 Malo
Shauna C.
15 sep. 2025
No le gustó: Limpieza
Uncomfortable & Unsafe in the Heat – Not as ExpectedBooked this home for a short family trip with our dogs, but it was a frustrating and unsafe experience. Upon arrival, the house wasn’t unlocked as instructed—we had to contact the owner for the code. Inside, it looked clean on the surface, but floors and surfaces were sticky and needed a deep clean.It was over 28C inside with almost no ventilation. Only two small fans were provided—one tower fan and a tiny tabletop fan. Both filthy. The main living area had a weak ceiling fan. None of the large doors or windows had screens, so we couldn’t open them without letting bugs in or risking the dogs escaping.Despite trying to cool it down, the heat was unbearable. Our dogs were panting and struggling, and people in our group were clearly overheating. To make things worse, the TV didn’t work, and one of the beds broke when someone sat on it. We contacted the owner, who gave no real solution—just to “use the fans.”We left after a few hours to find a hotel, which was very difficult with pets. The owner replied at 4 AM, more concerned about the broken bed than the heat, and refused a refund, claiming the listing said there was no AC. Both rooms have very uncomfortable Murphy beds, google them. True, but it didn’t mention the lack of screens or insufficient cooling options. For 1,500, this was unacceptable. Until the owner installs proper screens, more fans, and fixes broken items, I’d recommend staying elsewhere.
Shauna C.
Se hospedó 3 noches en agosto de 2025