From the very beginning of finding this beautiful property on VRBO to fighting back tears upon check out, everything was truly incredible. My business partners/friends (group of 8 women) stayed at Villa Nalu last week. I booked this property nearly 6 months prior to our stay. Joel, Mergie and his team communicated impeccably the entire time! Supporting my many requests with scheduling airport shuttles, excursions - catamaran, ATV tour, Ziplining, a caterer to come in to make dinner one evening and renting a second golf cart for use throughout the week. They even supported me the morning of our arrival in coordination of a delayed flight and an airport change for one of my colleagues. Talk about amazing and reassuring!!! The Villa Nalu home is in a safe, gated community on the JW Marriott resort. The resort amenities can be enjoyed by you which is a wonderful addition. When our group arrived to the house, we were greeted (ahead of check in time - which they accommodated for us in a heart beat) by Linda, the house keeper who put away our groceries and prepared us sliced fruit! Linda came every morning to clean for us and cook us breakfast - simply incredible!! The home is absolutely immaculate. Breathtaking views of the pool can be seen from the front door and dining room which offers indoor/outdoor living space. Each shower is outdoor, which we loved! We spent almost all of our time in the pool area and outdoor living. Plenty of space for all of us to lounge and enjoy time with one another. The pool was warm, cleaned daily and they have sprayers for bugs. The neighborhood is safe and we all enjoyed walks and runs each morning. The kitchen was stocked with everything we needed from utensils, blenders, pots/pans, cutting boards and baking dishes. The fridge has an ice maker, the patio has a grill and the garage had recycling bins. We we able to launder our dirty ATV clothes upon return to our house instead of putting them in our suitcases dirty. I could go on and on about the house and it's beauty and comfort - it has everything you may need and more to enjoy your time in Costa Rica. And, for me and my group, it was the outstanding communication and support from the home owners from beginning to end that made our trip one of a kind. I WILL be back to this home and Costa Rica because of Joel, Mergie and his team. Big thanks to them for such an enjoyable, relaxing and fun experience. Pura Vida!!!