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Opiniones de The Bala's Holiday Chalet

3 out of 5
The Bala's Holiday Chalet
Lot 55, Tanah Rata, Pahang

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 28 de 111 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 39 de 111 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 111 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 111 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 111 opiniones" "

7.0/10

Limpieza

7.4/10

Servicio y personal

7.0/10

Servicios

6.8/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Mª Isabel

Un hotel muy bonito y las cenas en el restaurante del hotel estupendas
Se hospedó 2 noches en agosto de 2018

4/10 Malo

Liudmyla

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The place have an interesting concept, however it needs to be renovated. While the room itself is nice, the bathroom is very bad and loosy - it’s doesn’t match the style and it wasn’t nice to use it. Also, the towels are very old and in bad state, it feels like the owners save money on everything. WiFi never worked. The price for staying is overrated. Same comes for the price for the restaurant and especially, breakfast - it’s very basic for 40 ringgits. On the good side, the personal was always nice and helpful. Scones are good (though, pricey and comes with the basic tea). The territory around looks nice. If management wasn’t that greedy, it would be a really perfect place to stay. Right now, it’s not. It needs improvements.
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

Dhanita

Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Eve

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
1) important thing no toilet paper 2) food no worth the price 3) pillow & bed not comfortable 4) the place take photo super nice
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Richard

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Andrew

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Cosy and remote compared to many of the larger hotels we saw in the area. Quirky (if dated) colonial time warp!
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Godefridus, Uden

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very beautiful old English building with lots of history and caracter.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

michelle

Le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2023

8/10 Bueno

Noorrafidah

Se hospedó 2 noches en noviembre de 2022

4/10 Malo

rebecca

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已
Se hospedó 2 noches en agosto de 2022

6/10 Aceptable

Nicole

No le gustó: Limpieza y condiciones de la propiedad
Beautiful hotel, but dissapointing stay.
The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Se hospedó 3 noches en agosto de 2022

8/10 Bueno

cecilia

Se hospedó 1 noche en junio de 2022

8/10 Bueno

Ruth

Viaje familiar
Le gustó: Limpieza y servicio y personal
Cameron highlands
Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Se hospedó 3 noches en junio de 2022

8/10 Bueno

Tommy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2022

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A bit frustated
Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Nittha

Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Anna, Kuala Lumpur

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Jeff

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Sharifah

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2020

8/10 Bueno

Ninna

Se hospedó 3 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.
Like this simple breakfast... Scones
Morning View.... From chalet
Nice setting... Everything so colonial style and British feel... Hahaha
History of this chalet...
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Marie, Singapore

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y servicio y personal
I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
It's a very nice place to stay; very tastefully decorated with a very friendly staff. However, there was a big minus that would make us hesitate staying there again in the future. We didn't have warm water all the time. One day we got back in from a hike and we were drenched due to the rain. It was 17 degrees outside and with no heating and no warm water in the room, that was a bit too much. They tried to fix it, but even when we had warm water for a few minutes, the water pressure was very very low.
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Pleasant stay
Comfortable and quiet environment.
Se hospedó 3 noches en septiembre de 2019

8/10 Bueno

JunJun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

CAIYU, 台灣

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
住宿體驗還不錯，稍嫌美中不足，但無傷大雅。
來到金馬崙高原體驗英國殖民時期的風采，所以特別選定這家的住宿，可在漂亮可愛的戶外花園享用美味的下午茶，真正從舊時代留下來的英式建築也很美，選用的家具也很符合英式風格。其他客人評論的室內照明不足，對我們並不構成問題。房間內部沒有空調，略感濕氣，幸好沒有霉味，睡得很舒服。除了沒有空調設備，也沒有提供冰箱、保險箱，設施上略顯不足，所謂的免費盥洗用品只有兩條浴巾、洗髮精、沐浴乳、肥皂。刮鬍刀、梳子、髮帽、牙刷、牙膏、漱口杯、棉花棒之類的，都沒有提供。雙人房也是有閣樓，即便是雙人房型沒用到的閣樓空間，也請更換一下床墊和清理灰塵，經過歷史洗禮的房子很美，希望旅館主人能好好維護。另外山上的濕氣重，老舊的木造建築本來就不可能很清爽明亮，有心理準備才不會嚇一跳。整體來說，住宿體驗還不錯，稍嫌美中不足，但無傷大雅。
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Ahmad, Setapak

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
English-style surrounding elevates my holiday experience. A few drawbacks are main room lighting flicker and inconsistent hot water supply.
Se hospedó 2 noches en julio de 2019

10/10 Excelente

TEOH

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A standard well below expectations
This is a very tired hotel in need of an update. The wifi did not work and the room was damp. With so many hotels in the area, I would not stay here again.
Se hospedó 2 noches en junio de 2019

4/10 Malo

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a different experience than staying in a normal hotel, Very antique, Boutique property - They have some rooms with stairs which is a plus for me
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The setting of this hotel was fantastic. Super gardens and great views. The room was very spacious and with a place to sit outside, one could really enjoy the setting. All very relaxing with a great feeling of colonial times. The staff were very friendly and attentive.
Se hospedó 3 noches en febrero de 2019

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
The staff are very pleasant, willing to help travellers and are a valuable asset of the hotel. My main gripe is that the upkeep of the hotel lacks finesse in areas. Our room had no door on the shower, it had presumably fallen off and never been replaced, leaving exposed metal and brickwork in what could have been a lovely bathroom recently renovated. There was a reachable electricity socket WITHIN the shower! Dead flies on the (mouldy) windowsill were not removed during cleaning. A real shame. With a lick of paint the hotel’s rooms could compliment the fantastic efforts of the chef at dinner to create a little oasis.
Se hospedó 2 noches en febrero de 2019

6/10 Aceptable

Sa, Kuala Lumpur

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The toilet is not clean, the hotel didn't provide the minimum requirements like tooth brush and tooth paste, and there is no bidet! The room is very cold and humid, some lights are not working, and some has no cabinet for clothes!! Where the price was really expensive compared with other hotels, and it doesn't include breakfast. Other than that, the staff were friendly and helpful.
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and pleasant place that offers you a very good rest and satisfaction
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Chun foong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff.... Nice environment
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

MrsK, Kuala Lumpur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unique Hotel
Nice Hotel with beautiful decoration and view. Best teh tarik.
Se hospedó 1 noche en septiembre de 2018
Respuesta de joe, el 4 nov. 2018
Hi, Thank You so much for your review, we appreciate it. Hope to see you again.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Schattig en charmant hotel op top locatie!
Goede locatie, mooi uitzicht, lekker rustig maar toch dicht bij Tanah Rata (10 min lopen), waar je o.a. een scooter/ motor kunt huren en waar het busstation is. Ook kan je hier gratis worden opgehaald bij aankomst. De service is geweldig, iedereen is heel aardig en behulpzaam, en het eten is heerlijk (en betaalbaar)! De tuin is prachtig. Enig minpuntje is dat onze kamer een beetje vochtig was..
Se hospedó 3 noches en septiembre de 2018

4/10 Malo

Hock Leong

No le gustó: Limpieza y condiciones de la propiedad
Bring your own things!
Room provided is not the same as per what i booked. Room was damp and dusty, sound proof is bad, can hear outside and room beside noise. no hair dryer given and the water pressure and temperature is inconsistent! receptionist closed at night!
Se hospedó 1 noche en agosto de 2018

4/10 Malo

Mom, KL

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Nice cosy place ...but not cosy service , the food was pricey and lousy ( dinner) For the price, no breakfast included which was dissapointing I thot... Sadly, Not a place for a repeat visit
Se hospedó 2 noches en agosto de 2018

4/10 Malo

CS, Malaysia

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Cons: - Booked 2 nights, got CONNED on the first night; booked a suite but gave us a deluxe room telling us all suites were fully booked. But we PAID for 2 nights for a Raffles Suite - Not all lights working - TV not working - Only one bottle of 500ml water for 2 guests - Poor sound proofing - Found a big cocoon of a bug in the comforter Pros: - Great responsive staff, especially the always smiling Bangladeshi male staff - Gave us complimentary continental breakfast (nothing special) for the first night’s mistake - Got the suite we booked for on second night; was much nicer - Great colonial English ambience and decor Be careful if you book this hotel, ie contact them and be very specific what you want. The owner of this hotel tends to cut corners and put out misleading or creatively worded advertising. Bala, pls be honest lah macha. Your hotel is not even called Planters Country Hotel anymore
Se hospedó 2 noches en agosto de 2018

4/10 Malo

Kelly, Malaysia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Expedia didn’t inform the hotel our bookings . Lucky one guest cancel their bookings and we got our room.
Se hospedó 1 noche en julio de 2018

8/10 Bueno

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Saif to be famous for its Hi-Tea & Scones
Love the architectural structure of the building. It is a quaint beautiful quite little place. Parking was very limited and a bit daunting because it is on a ledge of a slope. We were worried the slope could hold the weight of all those cars. We stay at F11 Love the room but the balcony area was not washed properly. The table and was greenly moldy as well as the floor. my baby almost had a mishap stepping on the slippery area. We were surprised they put a guillotine planks as part of decoration on the front of the main building. No breakfast, Indian Food for Dinner. Left a small green bag in the room, no one from the Hotel call me back to inform us until now.

8/10 Bueno

Zyan , KL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I love the room ... very colonial look... so cosy and beautiful 👍👍👍
Se hospedó 2 noches en marzo de 2018

10/10 Excelente

Fadillah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2018

6/10 Aceptable

Wendy, Sydney Australia

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Disappointing accommodation in Cameron Highlands
A visit to the Cameron Highlands had been on my 'wishlist' for several years. I purposely chose this property because of its connection to colonial England. The property looks pretty from the outside and the gardens are well maintained. Our room was most disappointing. It was extremely cold, no heating was provided and the room is badly in need of refurbishment. The bathroom is antiquated and poorly maintained. We had one bland Indian tali dinner and breakfast there. Overall, an underwhelming experience.
Se hospedó 2 noches en febrero de 2018

6/10 Aceptable

Ahmad Shahrin

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2018