6/10 Aceptable
Cliente verificado
26 ago. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Far too expensive, misleading ad
Even if the host Giuseppe was really welcoming and helpful, we were really disappointed. In the first place, our booking included a balcony in the room, which wasn't available for unexplained reasons. We were given an ordinary room on the first floor overlooking busy and noisy Corso Umberto Primo, with a small window which meant the room was quite dark and unpleasant to stay in -we had to close the windows to avoid the noise, on top of that. Giuseppe gave us free breakfasts in compensation and offered to change our room the second day but this would have made it too complicated in terms of logistics so we had to stay in the ugly room. No bedside lamp and few sockets, water drips out of the shower curtain.There is a kitchen which cannot be used (extra cost).The fridge worked ok and there was a desk and chairs. Breakfast was at Liccio café, nothing to write home about -a very simple coffee, watery orange juice and dull pastries which are not up to the standards of Sicilian good cakes and specialities. The worst thing was in the Hotels. com website the hotel featured a communal rooftop terrace which just did not exist. Giuseppe was surprised at this and contacted the website to correct the information. But no balcony plus no terrace meant a big change to our stay.